NOT Easy to Do Business

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# User IP address It was Sector / Industry State / UT City Response-time of officials Number of documents to be submitted(desc) Availability of information about the process Overall Rating It was an attempt to Other The problem was Other cause Details of experience Advice for others Share my story with Name Contact no Email Privacy Policy Contact me Display it
28 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Media Maharashtra Mumbai 4/5 3/5 1/5 3/5 Register the business Other Requirement of a Broker I registered my business in the media sector. Though the response time was pretty decent, I was surprised at the lack of information available anywhere on the internet about the steps you need to take to register a company. One of my main issues with the system is that it is essential to have a broker to speed up the process. I could not have done it myself without going through party. My advice would be you will need a legal expert or some sort of broker who is well versed with the procedure of registering your company or business. Both Punit 8080222210 punit@mediasolutions.com I have read and I agree with the Privacy Policy mentioned below Yes
35 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business E-Commerce Maharashtra Mumbai 3/5 3/5 1/5 3/5 Register the business
Trade outside state/ country
Submitting the same document to different departments The biggest problem is the lack of clarity in the process. I went to the company registrar's office and took a form, filled it and submitted it to the officer. He gave me 'n' number of reasons explaining why they cannot accept the form, and I was given a long list of documents needed for my form to be accepted. Now to get each of these documents, I had run around to different departments of the government. No one offered help at the government office, because they expected a bribe to solve my queries.
I collected all my documents from all the offices to submit these documents to the same officer only to know another set of reasons why my form won’t be accepted and another set of documents to be submitted. At this point, I was so frustrated that I asked the officer why he didn’t tell me about these reasons and documents earlier. And he simply smiled and said, I forgot.
There will be lot more things you experience when you visit a government office. The officer was busy with some government work, which he was not supposed to be given in the first place. So this is used as an excuse to not meet you but the real reason is that he somehow wants to extract bribe from you. The more frustrated you are, the more he earns. Government employees could find a million reasons to not deal with you or your issue, and there is nothing you can do about it.
According to the standard government procedure one can complain to his higher officers but the higher officers are equal partners in taking bribe. All have defined what charges will be taken as a bribe when you want something from them.

How do I know about this? I am a son of a government officer (not company's registrar, but another government department) and despite that I tried to register my company honestly. I know both the sides of the coin. My dad tried to fight this as an honest officer when he was young. He has to visit courts till this date because some senior officers framed him in the wrong case. The last case has been running for last 2 years. My dad tried to contact everyone he can above his officers but all told him to shut up and be part of the system or else he will be in jail for sure.

If you ask me for a solution, then it's done already in passport offices. TCS is running that department amazingly. The process is exactly described on their website. No local laws affect that procedure. And your turn is decided once you register online. You will surely be able to finish with the procedure in 1 or 2 hours. You know exactly what is needed before going to that department.
Don't plan on doing business in India. Move abroad! Senior Department Officials
Keep it Anonymous
Sanjay Gedam 8652786590 gedamsanju@yahoo.com I have read and I agree with the Privacy Policy mentioned below Yes
38 Prashant 203.122.16.122 Not Easy to Do Business Education Maharashtra Mumbai 4/5 3/5 3/5 3/5 Register the business
Get electricity connection
Other Lot of documents required to register Initial stage when one is trying out and testing out various other factors, the submission of documents for permission becomes a hindrance. Now with Adhar card, its better. Earlier, ration card, electricity bill, and so many other things were required. Also since none were photo-ids and processes were not computerized back then, it led to lot of corruption, too. Documents are most important and one must be very meticulous in maintaining them. Keep it Anonymous Anonymous 9833924637 ajita_avc@rediffmail.com I have read and I agree with the Privacy Policy mentioned below Yes
41 Prashant 203.122.16.122 Easy to Do Business Textiles Delhi Hauz Khas 4/5 3/5 3/5 3/5 Register the business I registered Safomasi in 2012, when I set it up with my wife, and started it a year later. Signing the business up was the easy part. As a textile business, I also needed a big, clean space. That was really difficult. In fact, this current office is only the second location I took a look at – I did not want to look further and risk losing this one. It suits our needs. Overall, the process seemed complicated though. I wasn’t really involved in the set-up of the business myself. I handed down all the work to my accountant, who did it himself. In terms of the experience, it wasn’t a hassle to me personally, but I found the amount of paperwork required by the government to be too much, taxing and frankly, unnecessary. Moreover, there was no information available about the procedure online, so I didn’t know what the next step was and hence my accountant handled all of that. Hence like everyone even I had to go through a third party despite me having all the paperwork and documents in place. So there is registration fees involved and on the top of it there is this lawyers’ or accountants’ fees involved. If one has all their documents in place, he/ she should be able to independently register the start up and not required to go through a third party. I did not know any of the costs involved as well. They were nowhere to be found – not on the websites, nowhere. When I visited the government office, all kind of unnecessary questions were posed at me rather than asking relevant information pertaining to my business or documents.

One has to learn how to deal with people. I’ve had different experiences with different people. I’d also advise them to conduct their business, keeping their finances in mind, and only take decisions that are financially sound. At the start, there will be a lot of costs involved, and the profits will trickle in slowly – one has to be patient with it. Both Mahinder Singh 9650869053 hello@safomasi.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
42 Prashant 203.122.16.122 Not Easy to Do Business Management Consultancy Delhi Hauz Khas 4/5 3/5 1/5 2/5 Register the business Can’t find information Coming from the UK, the whole procedure went a little quicker than I expected. We hired a lawyer who handled all of the legal work. As per the experience, the lack of information regarding how to set up a business here is terrible. In the UK, every piece of information is on the government’s website, which makes the whole procedure very simple, whereas in India, it is so difficult to understand on your own! I would count this alone as a barrier to entry. Every step had to be explained to me by the lawyer or the accountant. And I had no option but to trust my lawyer. There are many grey areas regarding taxes and you don’t know surely what you need to do. Some of our clients are international and we receive certain fees for our expertise in dollars. Hence my accountant advised me to pay certain taxes since but he said it wasn’t a rule and I wasn’t sure whether I needed to pay that tax or not. The procedure could be set up online and that way it could be much easier and less complicated for people like me to go through the procedure.

To newer entrepreneurs, I would advise you to pick out good lawyers and accountants, and trust them. They know this system best, and work very well with it. In India, such services are quite reasonable in terms of costs – back home; the legal fees alone are too high! Lastly, I’d advise them to get all their paperwork in order before they start, which would make the registration and paperwork a lot faster.

Both Laura Quinn 98107 76929 laura.quinn@doonething.in I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
43 Prashant 203.122.16.122 Easy to Do Business Entertainment Delhi Hauz Khas 3/5 3/5 3/5 3/5 Register the business It was quite easy for me to set up my business (LIMN Entertainment) which I would categorize under the entertainment sector. It was easy for me because I registered under my company as a sole proprietorship and also consulted my accountant who handled everything for me. I had to submit just three documents and the process went pretty quick. Infact the process to register my company took only a week or probably 10 days. The difficult part was finding a office space in South Delhi. I looked for 25 to 30 places and my current office where we are sitting was the last place I saw. Different people have different needs. I wanted a place with natural light and parking space and this was the only place I liked which had both of them. Registration of this office (property) was a bit difficult and was an elongated process. It needed a lot of unnecessary paper work. I had got the keys of this office before the paperwork and other formalities were completed. Also had it been a Pvt. Ltd or a Public Limited company, the process of registering the company would be very tedious and no procedure is very clear and straightforward. The process online is also not very easy to understand.
One other thing I would like to mention is that the procedure of registering any business or company and the documentation should be online and paperless. It would be much easier that way. But I have heard we are getting better with time unlike how it was in the past. Like taxation is steadily becoming online, I would like the procedure of registering the business or documentation process of registering your start up should be paperless and online.
It is not advice to others but rather it is a necessity to have all your paperwork in place. A lot of learning takes place only while you are ‘in the process’. I wasn’t aware of running a company or for that manner even manage a team before I started this company. But the journey has been very interesting and I have learnt a lot in the process. One advice would be – you need to be patient. Immense patience is needed if you want to be an entrepreneur. It takes time to set up your company and also for your company to grow unless your business is inherited. My mantara has been – “choose happiness over money!” I was in a very decent and good paying job. But my happiness lied in setting up LIMN and I am very happy about how it is steadily gaining momentum and growing.
Both Divij Kaul 011 4660 2773 bhavya@limnentertainment.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
46 Prashant 203.122.16.122 Not Easy to Do Business Labour Karnataka Mysore 2/5 3/5 2/5 2/5 Get registration and licenses under labour laws Other Labour issues For me the problem was dealing with the labour. The problem is that they deserve better, but I cannot pay them more than the market for the fear of being noncompetitive and losing business. But then they don't care much for the money they are paid. Timelines, work ethics, etc. mean nothing to them. But I don't blame them.

Right now it's Modi ji's kripa. My business is dead for next few months. No new projects are going to come in, as people are going to hold onto their money now especially if their net worth is less now maybe due to black money, or maybe due to crashed property. The future is uncertain. This policy is really anti-small trade business. People like Ambani selling the daily essentials to common men will not be affected, since demand will never drop.

Then, there is also the fear of being prosecuted for something you haven't done wrong. For example, not deducting the right TDS, or putting the wrong tax. Kejriwal had come out with a system of code for each item. Nobody implemented it! We do our work, but need to keep up with stupid compliances, which are subject to whims and fancies of illiterate politicians- most of whom haven't seen a business meeting in their lives, I am sure! It just takes up so much of your time. Harassment by officials is a valid and certain threat.
Have contingency plans. Be prepared to run around offices, and be harassed by the ones who run them. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
48 Prashant 203.122.16.122 Easy to Do Business Restaurant Himachal Pradesh Dharamshala 3/5 3/5 1/5 3/5 Get construction permit
Get water connection
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill.

I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process.

It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly.

Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run.
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. Both Abhishek 9167219169 abhisheknaiir@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
51 Anonymous (not verified) 198.175.68.39 Easy to Do Business Robotics/Electronics Maharashtra Mumbai 4/5 3/5 4/5 4/5 Register the business We just made a partnership deed and got a PAN card made. That was pretty simple and easy. Once that is done, we were good to go. We did not find it to be a hassle. The number of documents asked was a bit problematic otherwise it was not a problem and the process went very smooth for the three of us (Three of us - school friends are the co-founders in this start-up). You should catch hold of a good CA or financial adviser who can guide you and help you in the process. Both Ankur Gosar 8147677186 ankur.gosar@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
52 Prashant 203.122.16.122 Easy to Do Business Education Uttar Pradesh Meerut 3/5 3/5 1/5 3/5 Register the business
Acquire land
Register property
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required.
The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined.

It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections.

The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that.
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes