NOT Easy to Do Business
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| # | Submitted | User | IP address | It was | Sector / Industry | State / UT(desc) | City | Response-time of officials | Number of documents to be submitted | Availability of information about the process | Overall Rating | It was an attempt to | Other | The problem was | Other cause | Details of experience | Advice for others | Share my story with | Name | Contact no | Privacy Policy | Contact me | Display it | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26 | 16 Nov 2016 - 17:27 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | E-Commerce | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Confusing laws that say different things |
I tried to set up an e-commerce firm myself in Mumbai. The whole process was just a big headache. You don't understand who is going to look after your concern as people are mostly busy with their own personal schedule and they don't even listen to you or have the time for your concerns or doubts. If you have to get your work done, you have to wait for them to get free and eventually bend a little and be extra buttery to ask them to do your job. When they start doing your work, they would ask you questions in Marathi and that's the most irritating part if you have to register your start up in Maharashtra. Come on, you have to be kidding me, asking me to do something in Marathi! I got the form in English, and Marathi is never simple to comprehend. They use terms in the form and expect us to know the terms. Had we known those terms, we would have not asked for their help. |
Get someone to get your work done. Take a Charted Accountant’s or a lawyer’s help. You would forget about who you are when you step into the mess they are into. The lawyer or the Charted Accountant would handle everything for you. |
Keep it Anonymous | Anonymous | 9820933429 | ramesh.joshi65@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 28 | 16 Nov 2016 - 17:39 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Media | Maharashtra | Mumbai | 4/5 | 3/5 | 1/5 | 3/5 | Register the business | Other | Requirement of a Broker | I registered my business in the media sector. Though the response time was pretty decent, I was surprised at the lack of information available anywhere on the internet about the steps you need to take to register a company. One of my main issues with the system is that it is essential to have a broker to speed up the process. I could not have done it myself without going through party. | My advice would be you will need a legal expert or some sort of broker who is well versed with the procedure of registering your company or business. | Both | Punit | 8080222210 | punit@mediasolutions.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 30 | 16 Nov 2016 - 17:47 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Restaurant | Maharashtra | Mumbai | 2/5 | 1/5 | 1/5 | 1/5 |
Register the business Get registration and licenses under labour laws |
Can’t find information |
I had a lot of problems starting my restaurant in Mumbai. It was not easy for me to start my business. I tried to register the property, get permissions and licenses under the labour laws. My restaurant serves alcohol and even has hookah. So for me it was all the more difficult. I had to run from pillar to post to get my permits in place. I also had to pay bribe in order ‘to get things done’ at a faster pace. Apart from that once my restaurant started, I had to tip off the policemen in order to keep my business going. Or else for whatever stupid reason and probably an invalid one, my restaurant would have been shut down permanently. This is my experience in Mumbai and I am not aware of other cities in India. The customers, vendors and clients are also at times indifferent. They don’t feel any remorse in wasting someone’s time, energy and indulge in petty cheating at the cost of others. I am sure such instances take place abroad as well but the magnitude would definitely be significantly lesser. |
Be ready to grease the officials’ palms if you do not want any hindrances in the procedure of getting your business set up, registered and inspected. | Keep it Anonymous | Anonymous | - | rayleigh17@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 31 | 16 Nov 2016 - 17:52 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Financial Advisory | Maharashtra | Pune | 2/5 | 1/5 | 2/5 | 2/5 | Other | Filing tenders | Can’t find information |
I was told it would take five years for me to get a permanent certificate for my financial services company and until then a temporary certificate would be issued. I bribed Rs. 6,000 and got the registration certificate in three days. My father already had one manufacturing business and intended to open a new business. Since he did not have the time to run around for completing the formalities, we had to hire an accountant and he charged us Rs. 40,000. Like most of the other entrepreneurs, even I had experienced what it really meant to go to bureaucrats and experienced red tape. I had to go various people for ‘n’ number of signatures and stamps. There were so many corrections I had to make in multiple documents to get my company registered. I don’t think there is anything called as – ‘single window clearance’. My father had to set up a chemical plant and had to wait for a year to get environmental clearances. He also had to pay bribes along the way and despite wait for a year. How do we make in India if we are not allowed to make in India? There is no clear knowledge about how to start a company. Most of the people are of the opinion that a lot of money is required to start a company. I started my company with Rs. 8,000 out of which Rs. 6,000 was a bribe. Even if people have some really fascinating ideas, they don’t start a company because they think that it will cost them a lot. The tendering process of the government is flawed and corrupt. It is always given to people who are ‘known’ to the government officials. Once when we managed to get a contract on a fair basis because we really did quote low prices, we were called and blasted by an official. He asked us how we could take up the project when we had no clue about the place where the project was going to start. He finally introduced us to an agent who had taken care of all the previous people who had managed to get the contracts. This is my experience of Pune, Maharashtra. I have no clue how does it work anywhere else in the country. |
It doesn’t take a lot of money to start up a business. So don’t be hesitant if you are thinking about the money and finances are your only concern. | Senior Department Officials | Jason Richardson | - | slamdunk2003@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 34 | 16 Nov 2016 - 18:01 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Marketing | Maharashtra | Pune | 2/5 | 4/5 | 4/5 | 3/5 | Register the business | Can’t find information |
I tried to register a marketing firm in Pune, in order to kick-start my career. The process itself took hardly two weeks from when I applied, but it involved a lot of running around for my family. Since I am a resident of Delhi, most of my documents were back at home. Thus, my family had to post them. Fortunately, they arrived on time. But I had to submit two identification proofs, so I had to get a driving licence made within a month solely for the purpose of identification, since I did not possess an Aadhar or a voting card – I just had a my passport. One of the main issues I had was the lack of information that was available- which office do I go to. Can I register a name in Pune and use it later in Delhi? Which desk was I supposed to go to? What are the working hours? None of the information was available online, so my father suggested that I hire a CA to register it for me. After hiring the CA, the process was very smooth. I don’t understand why I had to hire the CA, though. This is the problem with our country- the requirement of middlemen to conduct business. I think this is the worst problem that hampers the conduct of business in our country- it should definitely be made easier for citizens to start a business if we wished to! |
Hire a CA or legal experts so that your processes of registering the business and other formalities are faster and smoother. | Media | Tushar | 8860456044 | tushar.madan@tmad.co.in | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 35 | 16 Nov 2016 - 18:03 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | E-Commerce | Maharashtra | Mumbai | 3/5 | 3/5 | 1/5 | 3/5 |
Register the business Trade outside state/ country |
Submitting the same document to different departments |
The biggest problem is the lack of clarity in the process. I went to the company registrar's office and took a form, filled it and submitted it to the officer. He gave me 'n' number of reasons explaining why they cannot accept the form, and I was given a long list of documents needed for my form to be accepted. Now to get each of these documents, I had run around to different departments of the government. No one offered help at the government office, because they expected a bribe to solve my queries. I collected all my documents from all the offices to submit these documents to the same officer only to know another set of reasons why my form won’t be accepted and another set of documents to be submitted. At this point, I was so frustrated that I asked the officer why he didn’t tell me about these reasons and documents earlier. And he simply smiled and said, I forgot. There will be lot more things you experience when you visit a government office. The officer was busy with some government work, which he was not supposed to be given in the first place. So this is used as an excuse to not meet you but the real reason is that he somehow wants to extract bribe from you. The more frustrated you are, the more he earns. Government employees could find a million reasons to not deal with you or your issue, and there is nothing you can do about it. According to the standard government procedure one can complain to his higher officers but the higher officers are equal partners in taking bribe. All have defined what charges will be taken as a bribe when you want something from them. How do I know about this? I am a son of a government officer (not company's registrar, but another government department) and despite that I tried to register my company honestly. I know both the sides of the coin. My dad tried to fight this as an honest officer when he was young. He has to visit courts till this date because some senior officers framed him in the wrong case. The last case has been running for last 2 years. My dad tried to contact everyone he can above his officers but all told him to shut up and be part of the system or else he will be in jail for sure. If you ask me for a solution, then it's done already in passport offices. TCS is running that department amazingly. The process is exactly described on their website. No local laws affect that procedure. And your turn is decided once you register online. You will surely be able to finish with the procedure in 1 or 2 hours. You know exactly what is needed before going to that department. |
Don't plan on doing business in India. Move abroad! |
Senior Department Officials Keep it Anonymous |
Sanjay Gedam | 8652786590 | gedamsanju@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 36 | 21 Nov 2016 - 12:10 | Prashant | 203.122.16.122 | Not Easy to Do Business | Passport | Maharashtra | Palghar | 3/5 | 2/5 | 3/5 | 3/5 | Other | Obtaining a passport | They keep asking me to submit some new document every time |
Doing business in India is like travelling on a road with multiple roadblocks. Every hurdle has to be crossed in order to reach your destination. Unnecessary & excessive laws hamper business growth. Time consuming approvals required at every step.(1) As an example, Indian passport applicants in Palghar district of Western Maharashtra are asked to bring one witness(2) who is not a relative and should reside in the same building as the person who wants a passport. Does such a rule even exist? No such law is clearly mentioned on Passport Seva website(3). So, an applicant has to visit the Passport Seva Kendra (PSK) with original documents, then again to Police Station with same original documents and also the witness from same building. Why can't both be integrated? Also, laws need to clear cut for valuable documents like a passport. Any genuine entrepreneurs, small businesses or solo travellers in Palghar district may not be able to expand their journeys, if they can't bring witness from same building. In my opinion, this is just ridiculous! One shouldn't have to go through such pains to obtain a passport. And even if the procedure is a little lengthy, they should at least mention it clearly on the website. (1): http://economictimes.indiatimes.com/news/company/corporate-trends/licence-raj-replaced-by-time-consuming-approval-raj-biocon-cmd-kiran-mazumdar-shaw/articleshow/53490079.cms?from=mdr (2): https://pbs.twimg.com/media/CpQ2_2dUMAE70RB.jpg (3): http://passportindia.gov.in/AppOnlineProject/online/faqPoliceVerification |
Patience is required. The Indian bureaucracy will frustrate you! | Senior Department Officials | Turbasu Chatterjee | 9987654687 | tarbasuchatter@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 38 | 23 Nov 2016 - 17:52 | Prashant | 203.122.16.122 | Not Easy to Do Business | Education | Maharashtra | Mumbai | 4/5 | 3/5 | 3/5 | 3/5 |
Register the business Get electricity connection |
Other | Lot of documents required to register | Initial stage when one is trying out and testing out various other factors, the submission of documents for permission becomes a hindrance. Now with Adhar card, its better. Earlier, ration card, electricity bill, and so many other things were required. Also since none were photo-ids and processes were not computerized back then, it led to lot of corruption, too. | Documents are most important and one must be very meticulous in maintaining them. | Keep it Anonymous | Anonymous | 9833924637 | ajita_avc@rediffmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 39 | 23 Nov 2016 - 18:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hotel | Maharashtra | Murud Janjira | 2/5 | 1/5 | 2/5 | 2/5 |
Register the business Get construction permit Get registration and licenses under labour laws Get electricity connection Get water connection Pay taxes Resolve the court dispute Get through bankruptcy |
Other | Getting a license to serve alcohol was a problem | It was a tough time getting licquor licensed to put up a bar in the restaurant. It was a fight we fought for so many years | Follow your instinct and do a strong market study. Don't do what everyone is doing. In our time we were the pioneers in the business in our vicinity. However today, we are facing a lot of competition | Both | Kumudini Tavsalkar | 9769564269 | tanvi.tavsalkar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 51 | 6 Dec 2016 - 17:52 | Anonymous (not verified) | 198.175.68.39 | Easy to Do Business | Robotics/Electronics | Maharashtra | Mumbai | 4/5 | 3/5 | 4/5 | 4/5 | Register the business | We just made a partnership deed and got a PAN card made. That was pretty simple and easy. Once that is done, we were good to go. We did not find it to be a hassle. The number of documents asked was a bit problematic otherwise it was not a problem and the process went very smooth for the three of us (Three of us - school friends are the co-founders in this start-up). | You should catch hold of a good CA or financial adviser who can guide you and help you in the process. | Both | Ankur Gosar | 8147677186 | ankur.gosar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes |