NOT Easy to Do Business
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| # | Submitted | User | IP address | It was | Sector / Industry | State / UT | City | Response-time of officials | Number of documents to be submitted | Availability of information about the process | Overall Rating | It was an attempt to | Other | The problem was | Other cause | Details of experience | Advice for others | Share my story with(asc) | Name | Contact no | Privacy Policy | Contact me | Display it | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75 | 16 Dec 2016 - 12:06 | Prashant | 49.204.110.82 | Not Easy to Do Business | Steel | Delhi | Gurgaon | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Submitting the same document to different departments |
Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff. My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour. |
Avoid spending your time and grey matter on running around, and hire somebody to do it for you. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 76 | 16 Dec 2016 - 12:25 | Prashant | 49.204.110.82 | Not Easy to Do Business | Investment | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Other | Investment was troublesome | Confusing laws that say different things |
As an NRI, I invested 5 lakhs in 2005 in an infrastructure fund in 2005. Due to US compliance, it was very cumbersome to keep it functional. I was in India for the last two months and was not able to liquidate it due to one excuse or the other- first it was getting documents from all corners, and then demonetisation. Excuse 1. Signature does not match. Excuse 2. Your application does not mention what type of bank account you have. (A cancelled copy of the cheque was attached, and it clearly stated it is a savings account) Excuse 3. ID not attached. (Copy of PAN number was filed with the application) So my money is stuck for another year at least. |
Don't invest in Indian companies. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 77 | 16 Dec 2016 - 13:51 | Prashant | 203.122.16.122 | Not Easy to Do Business | Manufacturing SME | Delhi | Noida | 2/5 | 1/5 | 1/5 | 2/5 |
Register the business Pay taxes |
Confusing laws that say different things |
There are various problems if one wants to start their own business in India. Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done. Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of. Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly. |
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 79 | 16 Dec 2016 - 14:12 | Prashant | 203.122.16.122 | Not Easy to Do Business | Education | Delhi | Noida | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Other | Customers |
People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product. Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge. |
Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 80 | 16 Dec 2016 - 14:53 | Prashant | 203.122.16.122 | Easy to Do Business | Marketing | Andhra Pradesh | Hyderabad | 3/5 | 3/5 | 1/5 | 3/5 | Register the business |
I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business. Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems. |
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 81 | 16 Dec 2016 - 16:10 | Prashant | 203.122.16.122 | Not Easy to Do Business | E-Commerce | Haryana | Panchkula | 2/5 | 3/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Other | Sustaining the business |
The one we're starting now is an e-commerce business for a niche consumer good. We want to share things about everything about the business; starting from how we decided on the product and the business model, about marketing and gaining initial traction. We're trying to figure out social media, even though we both are kind of shy on the social networks. We might have a lot of resources on startups from the US and other countries. But a fact of the matter is that starting something in India (as we've learned) is a different beast. We need to start discussing things in the open so that we can learn from each other. |
Plan well. Starting a business isn't the tough bit, sustaining it is. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 82 | 16 Dec 2016 - 16:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Can’t find information |
I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will: 1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience. 2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers! 3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it! 4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff! 5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India. 6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India. 7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ? 9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims 10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating. 11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West. |
Move elsewhere, India isn't the place to do business. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 85 | 16 Dec 2016 - 17:13 | Prashant | 203.122.16.122 | Easy to Do Business | Transport | Himachal Pradesh | Shimla | 2/5 | 2/5 | 3/5 | 3/5 |
Register the business Pay taxes |
I have a transport company of my own, and has been successfully running for nearly two years now. The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing. I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely. |
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 86 | 19 Dec 2016 - 20:15 | Anonymous (not verified) | 120.88.39.18 | Not Easy to Do Business | Construction Chemicals | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Other | Being a non-technical person. | I I did not know abc of construction chemicals. But I was 100% confident that it was badly needed in India. I worked with the relevant manufacturer and gained experience in its application and technical aspects. I started trading of these items and developed intimacy with the users. I surveyed their problems and needs, participated in technical seminars, borrowed money and got factory premises on rent. Only then could I start manufacturing, hire technical consultants. I implemented emotional intelligent marketing rather than intelligent marketing and maintained public relations with family members of the buyers. I never compromised on quality and kept on upgrading to international standards. I adhered to uniform pricing all over India and delivery schedules. I treated workers of my factory on par with family members, always gave credit of my success to them and never depreciated their human values. Not knowing anything about construction chemicals made it more difficult for me to start but also made me learn a lot through the journey. It was a tough time starting a business from the scratch. Registering my business was not an easy task. It took longer than expected to get started. Patience is what you need. If you have the capital you could hire someone to get your registration or any other formalities to be completed before you start. | Compromise makes a good umbrella, but a poor roof. Sky is not the limit, but it is just a beginning. Never think of short term gain. I studied lives of people who failed miserably but reached at the climax of their fame. Patience is what you need before and also after you start your business. Also maintain the integrity and do not forget your struggling period when you started your business. A degree, I term myself, " master of common sense " is constantly followed. | Keep it Anonymous | Anonymous | 9702230404 | servoshield@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 96 | 18 Feb 2021 - 18:48 | Anonymous (not verified) | 193.27.23.81 | Easy to Do Business | Vumd Gj Zdb | Maharashtra | Spottrup | 5/5 | 2/5 | 3/5 | 2/5 | Get registration and licenses under labour laws |
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Keep it Anonymous | Tonia Hickson | Tyuoi ss | tonia.hickson@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 97 | 19 Feb 2021 - 14:35 | Anonymous (not verified) | 185.242.92.11 | Easy to Do Business | Isgupdlp | Meghalaya | Coutisse | 1/5 | 5/5 | 4/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Suzanne Muncy | T Epdgrtl | suzanne.muncy@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 101 | 16 Jul 2021 - 20:28 | Anonymous (not verified) | 50.2.15.121 | Easy to Do Business | Y Qoa Oqwg e | Telangana | Nederhasselt | 5/5 | 1/5 | 1/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Darwin Echols | T Bz Dkwk Q | darwin.echols@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 102 | 12 Sep 2021 - 09:29 | Anonymous (not verified) | 213.6.210.50 | Easy to Do Business | Adqke | Punjab | Tor Tre Ponti | 1/5 | 5/5 | 1/5 | 5/5 | Get building plan approved |
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Keep it Anonymous | Alan Whitmer | Zlzoj K Wfvza | alan.whitmer@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 103 | 13 Sep 2021 - 13:06 | Anonymous (not verified) | 138.36.240.170 | Easy to Do Business | Bizrwcjcgg E | Bihar | New Westminster | 3/5 | 1/5 | 2/5 | 5/5 | Trade outside state/ country |
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Keep it Anonymous | Henrietta Larcombe | Iztct bszxit | larcombe.henrietta@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 104 | 6 Oct 2021 - 03:17 | Anonymous (not verified) | 23.95.51.30 | Not Easy to Do Business | Bxxypyt | Kerala | Hellendoorn | 4/5 | 3/5 | 4/5 | 2/5 | Get registration and licenses under labour laws | Confusing laws that say different things |
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Keep it Anonymous | Janette Rodd | Ipqea e Evdc | janette.rodd@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 105 | 19 Jan 2022 - 22:28 | Anonymous (not verified) | 107.172.185.28 | Easy to Do Business | Fry Yd | Chandigarh | Halma | 4/5 | 2/5 | 3/5 | 1/5 | Acquire land |
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Keep it Anonymous | Mamie Stable | Hz Dfrpvirj | stable.mamie@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 112 | 26 Dec 2023 - 18:28 | Anonymous (not verified) | 103.87.214.20 | Not Easy to Do Business | Vo cjlf Gluzf | Manipur | Villa Santo Stefano | 2/5 | 4/5 | 3/5 | 5/5 | Get water connection | Can’t find information |
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Keep it Anonymous | Shanna Chestnut | Xua Gzn | chestnut.shanna@msn.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 123 | 21 Dec 2024 - 04:50 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 124 | 21 Dec 2024 - 04:50 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 129 | 21 Dec 2024 - 05:29 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 133 | 21 Dec 2024 - 05:29 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 141 | 21 Dec 2024 - 05:30 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 145 | 21 Dec 2024 - 05:30 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 157 | 21 Dec 2024 - 05:30 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 158 | 21 Dec 2024 - 05:30 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | -1 OR 2+530-530-1=0+0+0+1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 162 | 21 Dec 2024 - 05:30 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 164 | 21 Dec 2024 - 05:30 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | -1 OR 2+751-751-1=0+0+0+1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 240 | 21 Dec 2024 - 06:46 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 241 | 21 Dec 2024 - 06:46 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco'" | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 244 | 21 Dec 2024 - 06:46 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | @@qQ8kM | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 259 | 21 Dec 2024 - 15:56 | Anonymous (not verified) | 45.144.227.89 | Not Easy to Do Business | 1 | Bihar | San Francisco | 5/5 | 5/5 | 5/5 | 5/5 | Get permits and licenses under environmental laws | Delay by the department even though I completed the procedure | 20 | 1 | Keep it Anonymous | oFvdeJzS | 1 | testing@example.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | ||
| 1 | 3 Mar 2016 - 17:53 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Retail | Uttar Pradesh | Varanasi | 2/5 | 1/5 | 4/5 | 2/5 | Register the business | Delay by the department even though I completed the procedure | There is clear information. Yet, compliance to it becomes difficult. Also it is time consuming to visit the office and not finding people to address the issue quickly. One has to waste a lot of time... | There should be provision for getting appointment to visit the office with assurance of designated officer to be there to address the issue. Something similar to what we have for passport now. | Both | Amit | 9899775911 | amitchandra2006@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 2 | 12 Apr 2016 - 17:57 | Shashi | 203.122.16.122 | Not Easy to Do Business | Banking | Delhi | N Delhi | 3/5 | 1/5 | 2/5 | 2/5 | Other | Open Bank account | Can’t find information | I wanted to open a bank account for my proprietorship firm. Banks kept me asking for the PAN card for the firm and Service tax / sales tax registration certificate. However, for a proprietorship firm, PAN card of proprietor works for firm as well. Also, being a new firm, and not foreseeing the turnover crossing 2 lakh for the first year, it wasn't necessary to go for service / sales tax registration. | Don't start a proprietorship firm if you are looking at a very small turnover. | Both | Vikram Saluja | 9999999999 | vikram.saluja@vsaluja.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 17 | 5 Nov 2016 - 08:10 | Anonymous (not verified) | 47.30.32.154 | Not Easy to Do Business | Private/Construction | Delhi | Sadar Bazar | 3/5 | 2/5 | 2/5 | 2/5 | Get construction permit | Corrupt officials who asked for bribes | It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. | Always keep a copy of complete paper work with you |
Both Keep it Anonymous |
Anonymous | 9968068073 | sharma.richa1507@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 19 | 16 Nov 2016 - 14:38 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Hospitality/ Tourism | Goa | Anjuna | 3/5 | 4/5 | 2/5 | 3/5 |
Register the business Register property Get permits and licenses under environmental laws Get building plan approved Get electricity connection Other |
Tourism and F&B licenses | Can’t find information | I have recently started a new business in Goa in the hospitality and tourism sector. I tried to register a new business, register property, get permissions and licenses under environment laws, get my building’s plan approved, get electricity connection and tourism, food and beverages licenses. The paperwork that was required for getting licenses is efficient and streamlined but the procedures and processes involved in getting these licenses are very complicated. The procedures are not clearly defined and one can easily get confused since there is a lot of contradicting information. The government officials are themselves confused and do not have any sort of clarity since the procedures keep on changing frequently. All of this leads to delay at the cost of the citizen’s time, effort and money. |
My advice to other entrepreneurs is that - you should start all the procedures as soon as possible as the time taken to obtain licenses can vary from a few days to even a few months. I am of the opinion that if you have a certain kind of rapport with certain officials or “know” a few of them it tends be of great help in getting your licenses on time. |
Both Keep it Anonymous |
Anonymous | NA | anonymous@anonymous.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 20 | 16 Nov 2016 - 14:54 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Development Sector | Bihar | Muzaffarpur | 1/5 | 2/5 | 1/5 | 1/5 | Other | NGO Registration (Social Enterprise) | Confusing laws that say different things |
I am from Muzzafarpur, Bihar. I recently started a new enterprise in the Development Sector. I tried to register a NGO (Social Enterprise). I would say that the services provided in terms of registering the NGO are not at all time bound. It could take any amount of time to get your NGO registered. More over, my experience was that there is no sense of accountability when it comes to the government procedures related to starting up a business or an enterprise. |
My advice to other people who want to have their own start ups would be that, since it is very difficult to start a venture in Bihar or even invest in Bihar, you should get your organization registered in any other state but not Bihar. |
Both | Krishna Gopal Singh | 9538540985 | socialworksocietyindia@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 21 | 16 Nov 2016 - 15:07 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Travel & Tourism | Maharashtra | Mumbai | 2/5 | 2/5 | 2/5 | 2/5 | Register the business | Delay by the department even though I completed the procedure | I started my Travel and Tourism business in Mumbai, Maharashtra. It wasn’t easy for me start the business. I made an attempt to register my business and my experience of registering it was not at all a good experience. The information regarding the processes involved in registering the business is not at all lucid and clear. I had to wait in the queue for more than two hours until my number was called. And there was a coupon system in place and the coupons were available only until 11.00 am. To sum it up, getting my business registered wasn’t an easy task at all. | My advice to other entrepreneurs would be that please make sure you carry all the possible documents so that the process becomes simpler for you and you don’t have to go again and again or run from pillar to post to get your business registered or for any other procedures. | Both | Akshata Jathar | 9920331347 | akshatajathar57@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 24 | 16 Nov 2016 - 17:01 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | Medical Shop | Maharashtra | Nanded | 2/5 | 4/5 | 4/5 | 4/5 |
Register the business Acquire land Register property Get registration and licenses under labour laws Get building plan approved Get electricity connection Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
It was easy for my family to set up our medicines wholesale business. We tried to register our business, acquire land, register property, get permissions and licenses under labour laws, get building plan approved, get electricity connection, pay taxes, file returns under labour laws and tax laws. I would say it was easy for us to set up and register our business because we were ready to bribe the officials. In my opinion that is a given and probably is mandatory to get your work done. | My advice to other businessmen would be either be ready to bribe or have patience for the lengthy procedures and formalities in order to start and register your business or start up. |
Both Keep it Anonymous |
Anonymous | 07350009214 | anurag.jain15@apu.edu.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 28 | 16 Nov 2016 - 17:39 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Media | Maharashtra | Mumbai | 4/5 | 3/5 | 1/5 | 3/5 | Register the business | Other | Requirement of a Broker | I registered my business in the media sector. Though the response time was pretty decent, I was surprised at the lack of information available anywhere on the internet about the steps you need to take to register a company. One of my main issues with the system is that it is essential to have a broker to speed up the process. I could not have done it myself without going through party. | My advice would be you will need a legal expert or some sort of broker who is well versed with the procedure of registering your company or business. | Both | Punit | 8080222210 | punit@mediasolutions.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 39 | 23 Nov 2016 - 18:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hotel | Maharashtra | Murud Janjira | 2/5 | 1/5 | 2/5 | 2/5 |
Register the business Get construction permit Get registration and licenses under labour laws Get electricity connection Get water connection Pay taxes Resolve the court dispute Get through bankruptcy |
Other | Getting a license to serve alcohol was a problem | It was a tough time getting licquor licensed to put up a bar in the restaurant. It was a fight we fought for so many years | Follow your instinct and do a strong market study. Don't do what everyone is doing. In our time we were the pioneers in the business in our vicinity. However today, we are facing a lot of competition | Both | Kumudini Tavsalkar | 9769564269 | tanvi.tavsalkar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 41 | 23 Nov 2016 - 18:31 | Prashant | 203.122.16.122 | Easy to Do Business | Textiles | Delhi | Hauz Khas | 4/5 | 3/5 | 3/5 | 3/5 | Register the business |
I registered Safomasi in 2012, when I set it up with my wife, and started it a year later. Signing the business up was the easy part. As a textile business, I also needed a big, clean space. That was really difficult. In fact, this current office is only the second location I took a look at – I did not want to look further and risk losing this one. It suits our needs. Overall, the process seemed complicated though. I wasn’t really involved in the set-up of the business myself. I handed down all the work to my accountant, who did it himself. In terms of the experience, it wasn’t a hassle to me personally, but I found the amount of paperwork required by the government to be too much, taxing and frankly, unnecessary. Moreover, there was no information available about the procedure online, so I didn’t know what the next step was and hence my accountant handled all of that. Hence like everyone even I had to go through a third party despite me having all the paperwork and documents in place. So there is registration fees involved and on the top of it there is this lawyers’ or accountants’ fees involved. If one has all their documents in place, he/ she should be able to independently register the start up and not required to go through a third party. I did not know any of the costs involved as well. They were nowhere to be found – not on the websites, nowhere. When I visited the government office, all kind of unnecessary questions were posed at me rather than asking relevant information pertaining to my business or documents. |
One has to learn how to deal with people. I’ve had different experiences with different people. I’d also advise them to conduct their business, keeping their finances in mind, and only take decisions that are financially sound. At the start, there will be a lot of costs involved, and the profits will trickle in slowly – one has to be patient with it. | Both | Mahinder Singh | 9650869053 | hello@safomasi.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 42 | 23 Nov 2016 - 18:40 | Prashant | 203.122.16.122 | Not Easy to Do Business | Management Consultancy | Delhi | Hauz Khas | 4/5 | 3/5 | 1/5 | 2/5 | Register the business | Can’t find information |
Coming from the UK, the whole procedure went a little quicker than I expected. We hired a lawyer who handled all of the legal work. As per the experience, the lack of information regarding how to set up a business here is terrible. In the UK, every piece of information is on the government’s website, which makes the whole procedure very simple, whereas in India, it is so difficult to understand on your own! I would count this alone as a barrier to entry. Every step had to be explained to me by the lawyer or the accountant. And I had no option but to trust my lawyer. There are many grey areas regarding taxes and you don’t know surely what you need to do. Some of our clients are international and we receive certain fees for our expertise in dollars. Hence my accountant advised me to pay certain taxes since but he said it wasn’t a rule and I wasn’t sure whether I needed to pay that tax or not. The procedure could be set up online and that way it could be much easier and less complicated for people like me to go through the procedure. |
To newer entrepreneurs, I would advise you to pick out good lawyers and accountants, and trust them. They know this system best, and work very well with it. In India, such services are quite reasonable in terms of costs – back home; the legal fees alone are too high! Lastly, I’d advise them to get all their paperwork in order before they start, which would make the registration and paperwork a lot faster. |
Both | Laura Quinn | 98107 76929 | laura.quinn@doonething.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 43 | 23 Nov 2016 - 18:51 | Prashant | 203.122.16.122 | Easy to Do Business | Entertainment | Delhi | Hauz Khas | 3/5 | 3/5 | 3/5 | 3/5 | Register the business |
It was quite easy for me to set up my business (LIMN Entertainment) which I would categorize under the entertainment sector. It was easy for me because I registered under my company as a sole proprietorship and also consulted my accountant who handled everything for me. I had to submit just three documents and the process went pretty quick. Infact the process to register my company took only a week or probably 10 days. The difficult part was finding a office space in South Delhi. I looked for 25 to 30 places and my current office where we are sitting was the last place I saw. Different people have different needs. I wanted a place with natural light and parking space and this was the only place I liked which had both of them. Registration of this office (property) was a bit difficult and was an elongated process. It needed a lot of unnecessary paper work. I had got the keys of this office before the paperwork and other formalities were completed. Also had it been a Pvt. Ltd or a Public Limited company, the process of registering the company would be very tedious and no procedure is very clear and straightforward. The process online is also not very easy to understand. One other thing I would like to mention is that the procedure of registering any business or company and the documentation should be online and paperless. It would be much easier that way. But I have heard we are getting better with time unlike how it was in the past. Like taxation is steadily becoming online, I would like the procedure of registering the business or documentation process of registering your start up should be paperless and online. |
It is not advice to others but rather it is a necessity to have all your paperwork in place. A lot of learning takes place only while you are ‘in the process’. I wasn’t aware of running a company or for that manner even manage a team before I started this company. But the journey has been very interesting and I have learnt a lot in the process. One advice would be – you need to be patient. Immense patience is needed if you want to be an entrepreneur. It takes time to set up your company and also for your company to grow unless your business is inherited. My mantara has been – “choose happiness over money!” I was in a very decent and good paying job. But my happiness lied in setting up LIMN and I am very happy about how it is steadily gaining momentum and growing. |
Both | Divij Kaul | 011 4660 2773 | bhavya@limnentertainment.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 44 | 23 Nov 2016 - 19:41 | Anonymous (not verified) | 112.110.25.51 | Not Easy to Do Business | Skill Development | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 |
Trade outside state/ country Other |
Getting due payments cleared from the Government | Delay by the department even though I completed the procedure | Central government does not pay to the states and the state government does not pay to the service provider. And eventually when this happens state government officials seek undue advantages. | Let's gather and raise our voices. It may affect our businesses temporarily buy now that Modi government at the Centre is working selflessly, things can be expected to get better. | Both | Varun Gaba | 8800394950 | Profeasion.gaba@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 48 | 28 Nov 2016 - 15:07 | Prashant | 203.122.16.122 | Easy to Do Business | Restaurant | Himachal Pradesh | Dharamshala | 3/5 | 3/5 | 1/5 | 3/5 |
Get construction permit Get water connection |
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill. I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process. It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly. Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run. |
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. | Both | Abhishek | 9167219169 | abhisheknaiir@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 50 | 5 Dec 2016 - 18:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | Retail | Delhi | New Delhi | 4/5 | 2/5 | 1/5 | 2/5 |
Register the business Register property Get permits and licenses under environmental laws Get building plan approved Get electricity connection Get water connection |
Confusing laws that say different things |
I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better. Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time. I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here! I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea. By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is. |
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. | Both | Jimit Shah | 8460748664 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 51 | 6 Dec 2016 - 17:52 | Anonymous (not verified) | 198.175.68.39 | Easy to Do Business | Robotics/Electronics | Maharashtra | Mumbai | 4/5 | 3/5 | 4/5 | 4/5 | Register the business | We just made a partnership deed and got a PAN card made. That was pretty simple and easy. Once that is done, we were good to go. We did not find it to be a hassle. The number of documents asked was a bit problematic otherwise it was not a problem and the process went very smooth for the three of us (Three of us - school friends are the co-founders in this start-up). | You should catch hold of a good CA or financial adviser who can guide you and help you in the process. | Both | Ankur Gosar | 8147677186 | ankur.gosar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 57 | 9 Dec 2016 - 17:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Laundry | Maharashtra | Mumbai | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Get permits and licenses under environmental laws Get registration and licenses under labour laws Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
Can’t find information | There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. | Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. | Both | Akshay Karkhanis | 9930754656 | mailaku.akshay@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 64 | 14 Dec 2016 - 17:01 | Anonymous (not verified) | 122.178.204.191 | Not Easy to Do Business | Non-Profit Organisation | Karnataka | Bangalore | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Corrupt officials who asked for bribes | When I went to register my organisation, I couldn't find any information like what are the documents required, whom to approach in the office, what are the fee details (if any), what are the services given in this office, etc. All I could see were "brokers/intermediaries" who approached the clients/people, whomsoever was coming to their office and advising, directing, and doing documentation work and getting money (including bribes to be paid to government officials starting from peon to registrar). He was having a rate card - who will take how much and for what work. The rate varies from service to service. The brokers are influential enough to speak directly to the so called top officer namely "Registrar" in that office. It is a common scene in all government offices such as Regional Transport Office, Tehsildar Office, Revenue Office, Collector Office and even in Court premises. It is very difficult for a common man to complete his/her work in government office without these intermediaries/ brokers or middleman. Brokers are acting as one window system to complete your work in government offices. |
a) Government should get rid of all brokers/intermediaries from government offices. They should not be allowed to run shops near these government offices. b) Government should not allow intermediaries to roam freely in government offices. Why is the government allowing access to these middlemen/ brokers in government offices and access to government seal, computer, etc? c) Government should display "citizen charter" with more details, which can be understood by a common man. d) Like social audits, we should create "social anti-corruption squad'', where common people can enter into any office and search officials for any possession of money apart from his own. I understand it is not practically feasible, still, we need to create some kind of responsibility amongst government employees. Or any other way accountability can be assured. e) Why doesn't the government not talk about performance of each and every employee of the office. Like in private sector, we should assess employees' performance with more transparent ways instead of present practice like 'performance report by higher official'. All the government officials are out to cheat the common people. So, the performance of the employees should be output based and outcome based. For, example, how many files are seen by a clerk on one day? or how many certificates are issued by VAO in a month?, etc. f) What the employee unions are doing I don't understand. In the old days, the employee unions were formed to strengthen the unity of the employees against their bosses. But today, these employee unions (government) are threatening the bosses. It is a good thing that they are joining hands for their rights. At the same time, they should think about how they are giving service to its people (for which they are getting paid). Are the unions taking actions against its employees, who are corrupt, not working properly, torturing the people unnecessarily, etc? If they think in such a manner, only then they have right to ask for a pay hike, employees rights, etc. g) I don't understand what the department vigilance commissions and anti-corruption bureau are doing. They only showcase the case when they catch the officers, after that, they are not showcasing the progress of the case to the public. How many people are really given punishments for their corrupt acts? |
Both | Senthil Nathan | 9566234440 | brahma.senthil@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 69 | 15 Dec 2016 - 15:24 | Prashant | 49.204.110.82 | Easy to Do Business | Marketing | Delhi | Gurgaon | 3/5 | 4/5 | 2/5 | 3/5 | Register the business |
I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it. He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities. I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required. |
Hire a CA, you won't have to worry about anything. | Both | Sneha Bhattacharya | 7042823213 | b.snehaaa@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes |