NOT Easy to Do Business

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# User IP address It was Sector / Industry State / UT City Response-time of officials(desc) Number of documents to be submitted Availability of information about the process Overall Rating It was an attempt to Other The problem was Other cause Details of experience Advice for others Share my story with Name Contact no Email Privacy Policy Contact me Display it
72 Prashant 49.204.110.82 Easy to Do Business Food Delhi Gurgaon 2/5 3/5 1/5 2/5 Register the business Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business.

The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier.
Be mindful of people. Don't give anyone any way in your lines. Senior Department Officials Sumit Pathak 9873056915 pathaksumit@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
77 Prashant 203.122.16.122 Not Easy to Do Business Manufacturing SME Delhi Noida 2/5 1/5 1/5 2/5 Register the business
Pay taxes
Confusing laws that say different things There are various problems if one wants to start their own business in India.

Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done.

Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of.

Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly.
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
79 Prashant 203.122.16.122 Not Easy to Do Business Education Delhi Noida 2/5 1/5 1/5 1/5 Register the business Other Customers People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product.

Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge.
Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
81 Prashant 203.122.16.122 Not Easy to Do Business E-Commerce Haryana Panchkula 2/5 3/5 1/5 2/5 Register the business
Trade outside state/ country
Other Sustaining the business The one we're starting now is an e-commerce business for a niche consumer good. We want to share things about everything about the business; starting from how we decided on the product and the business model, about marketing and gaining initial traction. We're trying to figure out social media, even though we both are kind of shy on the social networks.

We might have a lot of resources on startups from the US and other countries. But a fact of the matter is that starting something in India (as we've learned) is a different beast. We need to start discussing things in the open so that we can learn from each other.
Plan well. Starting a business isn't the tough bit, sustaining it is. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
84 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Clothing Maharashtra Pune 2/5 1/5 1/5 1/5 Register the business Can’t find information In short, it was a nightmare.

I tried to start a clothing brand late last year, thinking that I would conduct a fair business in Pune. I wanted to register my company legally, and pay my taxes duly, irrespective of how my business went.

But after going through this procedure, I realised why people don't take the white route! It takes a ton of time to get everything sorted, and more so to roll out.

Getting clearances from these babus was one thing, and sustaining the business entirely another. It seems like they have all the time in the world to harass us, but not to help us. I am thoroughly disillusioned with the state of the business sector in this country.

Though my business is fairly successful now, I can never forget the hell I have been through to make it till here. I can only hope it is the not the same for others.
Make sure you're wearing running shoes to the government offices, and try and keep a CA handy. Senior Department Officials Kavya 9649860773 kavvya.t@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
85 Prashant 203.122.16.122 Easy to Do Business Transport Himachal Pradesh Shimla 2/5 2/5 3/5 3/5 Register the business
Pay taxes
I have a transport company of my own, and has been successfully running for nearly two years now.

The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing.

I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely.
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
87 Anonymous (not verified) 125.16.128.202 Not Easy to Do Business Sanitation Uttar Pradesh Varanasi 2/5 1/5 1/5 1/5 Acquire land Can’t find information Under Swatchh Bharat mission, the municipal corporations are supposed to build and operate public toilets and community toilets. Even after identification of land, the allocation process is not very clear at district levels. The MC should identify land and make it readily available for interested parties to built and operate toilets by CSR funds. There is no clear mechanism/process/instruction how to apply for land for building toilets. hence it took us more than 6 months to get land.
Under SBM, there should be clear process prescribed to MC for allocation of land for faster implementation of projects Both Abhishek 7569505721 kpanwars@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. No
98 Anonymous (not verified) 45.72.55.137 Easy to Do Business H rezj Maharashtra Roscoe 2/5 3/5 3/5 1/5 Get building plan approved Hello

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110 Anonymous (not verified) 108.181.171.234 Not Easy to Do Business Fin aaj Zfe d Delhi Tarbolton 2/5 2/5 4/5 4/5 Get permits and licenses under environmental laws Can’t find information You want to get as many backlinks as you can. But budget is a concern.

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112 Anonymous (not verified) 103.87.214.20 Not Easy to Do Business Vo cjlf Gluzf Manipur Villa Santo Stefano 2/5 4/5 3/5 5/5 Get water connection Can’t find information Are you looking for a daily dose of motivation and enlightenment? Check out our brand-new YouTube video featuring powerful success quotes. Let these gems ignite your motivation and illuminate your path to success.

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Keep it Anonymous Shanna Chestnut Xua Gzn chestnut.shanna@msn.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
2 Shashi 203.122.16.122 Not Easy to Do Business Banking Delhi N Delhi 3/5 1/5 2/5 2/5 Other Open Bank account Can’t find information I wanted to open a bank account for my proprietorship firm. Banks kept me asking for the PAN card for the firm and Service tax / sales tax registration certificate. However, for a proprietorship firm, PAN card of proprietor works for firm as well. Also, being a new firm, and not foreseeing the turnover crossing 2 lakh for the first year, it wasn't necessary to go for service / sales tax registration. Don't start a proprietorship firm if you are looking at a very small turnover. Both Vikram Saluja 9999999999 vikram.saluja@vsaluja.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
6 Anonymous (not verified) 137.59.63.182 Easy to Do Business Construction Uttar Pradesh U.P. 3/5 5/5 4/5 4/5 Register the business My experience was pretty much a good and an easy experience since I took expert advice to register my business. Always take expert advice in the particular state you want to start and register your business because different states have different rules.
Local advocates know the best way out and they will be able to help you.
Keep it Anonymous Anonymous 9810053311 aanna.associates@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
7 Anonymous (not verified) 106.222.18.102 Not Easy to Do Business Manufacturing/ Packaging Uttar Pradesh Greater Noida 3/5 3/5 3/5 3/5 Get electricity connection Confusing laws that say different things There was denial for commercial electric connection on freehold plots. They agreed later, after repeated requests and talking strictly in a stern tone. I needed to get commercial connection to another freehold plot and I am not sure whether I will be able to get that without paying bribe or not.
Auditors also tell you a lot of rules at the time of inspection, seek monetary benefits to turn a blind eye. There is no website or one place where we can get a list of all the rules to be followed.

The process of registering a firm is also ironical.
They ask three guarantors who have been doing business for last couple of years (I think 3 or more) and have been filing returns timely. In case you do not have three guarantors you can also get a fixed deposit opened of 25,000 in the name of the firm and use that as the guarantee. Now the irony here is that hardly any bank would accept to open a fixed deposit in the name of the firm which is not yet registered. Since we did not know enough businessmen in Greater
Noida, we visited a number of banks who refused to accept money and open a FD in the firm's name. Luckily I met a bank manager who understood and agreed to help. This is how we got a FD and hence were able to get the firm registered almost when we were about to lose hope.

Another experience is that when two different states get involved, different taxes also get involved. This is applicable for goods being brought into Delhi from another state on C.S.T. We need to share a copy of bill with the Delhi client who then sends a D-form and only then can the goods be brought into Delhi with the bill and the D-form from the client. This form contains same information present on the bill i.e. - date, goods, quantity, vehicle registration number and the billed amount. This process can be managed if you bill electronically and share the documents via email. Doing the same manually will involve additional delays. I think GST might be a big step in resolving this issue.
You need to know influential people to get your work done or be prepared to argue trying to make the officials understand your rational. Keep it Anonymous Anonymous 9868639096 naveen.ydv125@yahoo.co.in I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
8 Anonymous (not verified) 106.222.56.83 Not Easy to Do Business Trading Delhi Delhi 3/5 2/5 1/5 2/5 Register property Can’t find information I wanted to know if my property comes under commercial area or not? There was no website or any designated place where I could go and find this out. This was a problematic thing I faced while registering my property. NA Keep it Anonymous Anonymous 8130959618 tusharsingal1510@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
11 Anonymous (not verified) 103.61.255.50 Not Easy to Do Business Travel Delhi New Delhi 3/5 3/5 2/5 3/5 Other Procuring Insurance Policy Licensing Can’t find information I am in the bike renting business and I am not able to get information related to insurance policy licensing. Google will come handy Keep it Anonymous Anonymous 9811845246 devanshu.khandelwal@apar.com I have read and I agree with the Privacy Policy mentioned below Yes
15 Anonymous (not verified) 42.111.76.181 Not Easy to Do Business Fireworks Delhi Rohini 3/5 1/5 2/5 2/5 Other get license to sell fireworks. They keep asking me to submit some new document every time Every time, I need to approach the explosives office in Faridabad, it gives me chills in my bones as it takes a lot of time to get even a small permit. I remember that for days, I had to run around in the office to get the license. Every time I met them, they asked for some other documents. Coming from Rohini to Faridabad is in itself a great challenge especially when Diwali is already nearby. Take as many documents as you can to the government office. You never know what the offiicials ask for or else you have to waste your one or more days. And never try to prove them wrong or give a rational reason as the officials will never listen to you. Keep it Anonymous Anonymous 9873437299 shubham.stats@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
17 Anonymous (not verified) 47.30.32.154 Not Easy to Do Business Private/Construction Delhi Sadar Bazar 3/5 2/5 2/5 2/5 Get construction permit Corrupt officials who asked for bribes It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. Always keep a copy of complete paper work with you Both
Keep it Anonymous
Anonymous 9968068073 sharma.richa1507@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
19 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Hospitality/ Tourism Goa Anjuna 3/5 4/5 2/5 3/5 Register the business
Register property
Get permits and licenses under environmental laws
Get building plan approved
Get electricity connection
Other
Tourism and F&B licenses Can’t find information I have recently started a new business in Goa in the hospitality and tourism sector. I tried to register a new business, register property, get permissions and licenses under environment laws, get my building’s plan approved, get electricity connection and tourism, food and beverages licenses. The paperwork that was required for getting licenses is efficient and streamlined but the procedures and processes involved in getting these licenses are very complicated. The procedures are not clearly defined and one can easily get confused since there is a lot of contradicting information. The government officials are themselves confused and do not have any sort of clarity since the procedures keep on changing frequently. All of this leads to delay at the cost of the citizen’s time, effort and money. My advice to other entrepreneurs is that - you should start all the procedures as soon as possible as the time taken to obtain licenses can vary from a few days to even a few months. I am of the opinion that if you have a certain kind of rapport with certain officials or “know” a few of them it tends be of great help in getting your licenses on time.

Both
Keep it Anonymous
Anonymous NA anonymous@anonymous.com I have read and I agree with the Privacy Policy mentioned below Yes
22 Anonymous (not verified) 203.122.16.122 Easy to Do Business Automotive Aftermarket Gujarat Ahemdabad 3/5 3/5 4/5 3/5 Register the business
Get electricity connection
Get water connection
Trade outside state/ country
We have a family business of automotive aftermarket in Ahmadabad, Gujarat. We tried to register the business, get water and electricity connection and register for trade outside the state/ country. It was easy for us to start the business because we took help of our sales tax consultant to get the registration process initiated. His guidance and the ‘right’ contacts he had facilitated the registration process. My advice for others would be – go through an expert accountant or a lawyer who has an expertise in the domain of getting the business or a start up registered. Have all your documents in place for the process to be faster. And if you or your accountant or lawyer ‘know’ some government officials or have certain contacts who can help you out with these procedures, it is like icing on the cake. Senior Department Officials Aditi Upadhyay 9408644191 udapdhyay73@yahoomail.com I have read and I agree with the Privacy Policy mentioned below Yes
23 Anonymous (not verified) 203.122.16.122 Easy to Do Business Media Gujarat Ahemdabad 3/5 3/5 3/5 3/5 Register the business It was pretty much easy for us to set up our media enterprise in Ahmadabad, Gujarat. We are a partnership firm called as – Videowala and mostly work for the Adani Group and make short films as a part for their Corporate Social Responsibility. We won the 62nd National Film Award for the year 2014 under Best Debut Film of a Director (Non-Feature) Category for our documentary – ‘Goonga Pehelwan’. We are a partnership firm and a partnership firm is one of the easiest to register. It took us just five days to register the business and did not drain out our energies. Hence we could better concentrate on our business.

My advice to other start ups would be if you have no idea about the procedures involved and the paperwork, go through an accountancy firm or some legal experts. It helps you focus on your business better rather than wasting your energy and time on the processes involved. Keep it Anonymous Anonymous 9376806111 mit@videowala.co.in I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
27 Anonymous (not verified) 203.122.16.122 Easy to Do Business IT Rajasthan Jaipur 3/5 3/5 3/5 4/5 Acquire land
Get registration and licenses under labour laws
Trade outside state/ country
I set up an IT firm in Jaipur, Rajasthan. According to me, the only issue I had with the registration process is the lack of information available for someone to start the business. Apart from registration, I also acquired land, and got permissions for labour and trading outside the state. There is a lot of work to be done when it comes to acquiring industrial lands, or getting approvals from different offices. My only advice to entrepreneurs would be - you need to have patience with the system if you want your work to be done. Keep it Anonymous Anonymous 9982011116 ajay.seth@syoninfomedia.com I have read and I agree with the Privacy Policy mentioned below Yes
32 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Software Delhi Delhi 3/5 2/5 2/5 3/5 Register the business
Pay taxes
File returns under labour laws, environmental laws, tax laws, etc.
Other
Acquiring another business Submitting the same document to different departments I had a difficult time starting my software business in Delhi. I didn’t have to pay a bribe to register a Pvt. Ltd Company but had to pay a bribe to complete the registration of a proprietorship.
There is no clarity on taxation. For example, when you pay someone for their services you have to deduct 10% TDS. I had no idea of any sorts if that person is Amazon or a MNC who have their offices in India and if I had availed their services did I need to deduct 10% TDS. Amazon demanded a full payment. I contacted a dozen charted accountants and even a friend of mine who is in the Indian Revenue Service. None of them had a clue. But all of them suggested paying TDS to be on a safer side. So I had to pay the full amount to Amazon and on the top of that 10% to the dear Government of India. There are so many scenarios where there is no clarity at all.
Investment laws are a total mess. God help you if you ever receive a FDI. I received it once only to the return the amount of Rs. 5 lakhs. This is because the amount of running about I would have to do was not worth the amount.
The legal system is terrible. If I may say, it is effectively a joke. An acquisition of one my products fell through because the acquirer did not want to make disputes subject to the Indian jurisdiction in the contract. In the acquirer’s own words – “the Indian legal system isn’t held in very high regard here” (in Australia).
There are high costs involved in doing business especially in India. My gateway charges a 5% premium (so a 3% + a 5%) for the Indian Businesses because of the increased cost of operations. So an American Company charges only 3% whereas I have no option but to settle at 8%. There are innumerable other hassles as well. It is like a death by giving thousand cuts.

Even in the software industry, regulations are very high. Be patient and prepared to wait for a while to get through.

Keep it Anonymous Anonymous 02026634513 director@siu.in I have read and I agree with the Privacy Policy mentioned below Yes
33 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Financial Delhi Delhi 3/5 4/5 2/5 3/5 Register the business Other Registration of name I did not find it easy to set up my financial enterprise in Delhi. It took us a couple of months only to get the name of my company registered. Every time I submitted a name, it used to get rejected without any known reasons. It was very time-consuming, taxing and unnecessary. Only this step set me back by three months at least. Getting the trademark registered was a problem because I had to go through a lawyer. I fail to understand why couldn’t I find all the information myself and do it independently without involving extra costs. An entrepreneur abroad can do these things independently without taking anyone’s help. I could have saved a lot of money if I knew the procedures.

Consult some expert who will help you out legally and also in financial matters. I think that’s the only way out because I couldn’t do everything on my own.

Keep it Anonymous Anonymous 9649860773 ishan.techwiz@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
35 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business E-Commerce Maharashtra Mumbai 3/5 3/5 1/5 3/5 Register the business
Trade outside state/ country
Submitting the same document to different departments The biggest problem is the lack of clarity in the process. I went to the company registrar's office and took a form, filled it and submitted it to the officer. He gave me 'n' number of reasons explaining why they cannot accept the form, and I was given a long list of documents needed for my form to be accepted. Now to get each of these documents, I had run around to different departments of the government. No one offered help at the government office, because they expected a bribe to solve my queries.
I collected all my documents from all the offices to submit these documents to the same officer only to know another set of reasons why my form won’t be accepted and another set of documents to be submitted. At this point, I was so frustrated that I asked the officer why he didn’t tell me about these reasons and documents earlier. And he simply smiled and said, I forgot.
There will be lot more things you experience when you visit a government office. The officer was busy with some government work, which he was not supposed to be given in the first place. So this is used as an excuse to not meet you but the real reason is that he somehow wants to extract bribe from you. The more frustrated you are, the more he earns. Government employees could find a million reasons to not deal with you or your issue, and there is nothing you can do about it.
According to the standard government procedure one can complain to his higher officers but the higher officers are equal partners in taking bribe. All have defined what charges will be taken as a bribe when you want something from them.

How do I know about this? I am a son of a government officer (not company's registrar, but another government department) and despite that I tried to register my company honestly. I know both the sides of the coin. My dad tried to fight this as an honest officer when he was young. He has to visit courts till this date because some senior officers framed him in the wrong case. The last case has been running for last 2 years. My dad tried to contact everyone he can above his officers but all told him to shut up and be part of the system or else he will be in jail for sure.

If you ask me for a solution, then it's done already in passport offices. TCS is running that department amazingly. The process is exactly described on their website. No local laws affect that procedure. And your turn is decided once you register online. You will surely be able to finish with the procedure in 1 or 2 hours. You know exactly what is needed before going to that department.
Don't plan on doing business in India. Move abroad! Senior Department Officials
Keep it Anonymous
Sanjay Gedam 8652786590 gedamsanju@yahoo.com I have read and I agree with the Privacy Policy mentioned below Yes
36 Prashant 203.122.16.122 Not Easy to Do Business Passport Maharashtra Palghar 3/5 2/5 3/5 3/5 Other Obtaining a passport They keep asking me to submit some new document every time Doing business in India is like travelling on a road with multiple roadblocks. Every hurdle has to be crossed in order to reach your destination. Unnecessary & excessive laws hamper business growth. Time consuming approvals required at every step.(1) As an example, Indian passport applicants in Palghar district of Western Maharashtra are asked to bring one witness(2) who is not a relative and should reside in the same building as the person who wants a passport.

Does such a rule even exist? No such law is clearly mentioned on Passport Seva website(3). So, an applicant has to visit the Passport Seva Kendra (PSK) with original documents, then again to Police Station with same original documents and also the witness from same building. Why can't both be integrated? Also, laws need to clear cut for valuable documents like a passport.
Any genuine entrepreneurs, small businesses or solo travellers in Palghar district may not be able to expand their journeys, if they can't bring witness from same building.

In my opinion, this is just ridiculous! One shouldn't have to go through such pains to obtain a passport. And even if the procedure is a little lengthy, they should at least mention it clearly on the website.

(1): http://economictimes.indiatimes.com/news/company/corporate-trends/licence-raj-replaced-by-time-consuming-approval-raj-biocon-cmd-kiran-mazumdar-shaw/articleshow/53490079.cms?from=mdr

(2): https://pbs.twimg.com/media/CpQ2_2dUMAE70RB.jpg

(3): http://passportindia.gov.in/AppOnlineProject/online/faqPoliceVerification
Patience is required. The Indian bureaucracy will frustrate you! Senior Department Officials Turbasu Chatterjee 9987654687 tarbasuchatter@hotmail.com I have read and I agree with the Privacy Policy mentioned below Yes
40 Prashant 203.122.16.122 Easy to Do Business Manufacturing Delhi Delhi 3/5 2/5 3/5 3/5 Register the business It was not a very complicated process to register the business. However the rules of Excise Duty and Sales Tax is one hassle I face. I have to redesign the process according to the various needs of our clients. At times this becomes a problem. Sanitation and cleanliness is to be maintained because inspection is something unexpected. One has to be very persistent if you want to start a business. Stick with your project and fight the system. Keep it Anonymous Anonymous 9310533008 saurabh@dynapen.in I have read and I agree with the Privacy Policy mentioned below Yes
43 Prashant 203.122.16.122 Easy to Do Business Entertainment Delhi Hauz Khas 3/5 3/5 3/5 3/5 Register the business It was quite easy for me to set up my business (LIMN Entertainment) which I would categorize under the entertainment sector. It was easy for me because I registered under my company as a sole proprietorship and also consulted my accountant who handled everything for me. I had to submit just three documents and the process went pretty quick. Infact the process to register my company took only a week or probably 10 days. The difficult part was finding a office space in South Delhi. I looked for 25 to 30 places and my current office where we are sitting was the last place I saw. Different people have different needs. I wanted a place with natural light and parking space and this was the only place I liked which had both of them. Registration of this office (property) was a bit difficult and was an elongated process. It needed a lot of unnecessary paper work. I had got the keys of this office before the paperwork and other formalities were completed. Also had it been a Pvt. Ltd or a Public Limited company, the process of registering the company would be very tedious and no procedure is very clear and straightforward. The process online is also not very easy to understand.
One other thing I would like to mention is that the procedure of registering any business or company and the documentation should be online and paperless. It would be much easier that way. But I have heard we are getting better with time unlike how it was in the past. Like taxation is steadily becoming online, I would like the procedure of registering the business or documentation process of registering your start up should be paperless and online.
It is not advice to others but rather it is a necessity to have all your paperwork in place. A lot of learning takes place only while you are ‘in the process’. I wasn’t aware of running a company or for that manner even manage a team before I started this company. But the journey has been very interesting and I have learnt a lot in the process. One advice would be – you need to be patient. Immense patience is needed if you want to be an entrepreneur. It takes time to set up your company and also for your company to grow unless your business is inherited. My mantara has been – “choose happiness over money!” I was in a very decent and good paying job. But my happiness lied in setting up LIMN and I am very happy about how it is steadily gaining momentum and growing.
Both Divij Kaul 011 4660 2773 bhavya@limnentertainment.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
47 Prashant 203.122.16.122 Not Easy to Do Business Media Delhi New Delhi 3/5 2/5 1/5 2/5 Register the business Submitting the same document to different departments I did not know where do we start.
The whole process took me about fifteen days, just to register a sole proprietorship. Now, I know it may not sound like a lot, but it is a lot when one circles a government office for two weeks, every single day.
Every other day, they would ask me for a different document. Then, they would direct me to another desk, where the same procedure was followed. I was never asked for a bribe, but in retrospect, I wouldn't have minded if I paid a few hundreds here and there, if that meant my work would get done faster.
There isn't even a proper parking space outside the offices. Thank god for Uber! One of the worst things about making rounds of these offices was that you had to wait there until your number or name is called for. I remember staying hungry for the first day. From the next day, my mother sent a tiffin with me! A lot of other people brought some food as well, so it was pretty apparent that they were accustomed to such a system.
Lastly, I wish the system required less paper - not only for convenience, but also as a concern for the environment. It creates unnecessary hassles and wastage. How about starting an app, on which you can scan and directly send your documents? I think it would make everyone's work a lot more easier.
Take loads of copies of all your documents when you go. Carry food. Try not to bribe them, in spite of how alluring it may seem! Keep it Anonymous Anonymous 7767021676 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
48 Prashant 203.122.16.122 Easy to Do Business Restaurant Himachal Pradesh Dharamshala 3/5 3/5 1/5 3/5 Get construction permit
Get water connection
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill.

I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process.

It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly.

Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run.
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. Both Abhishek 9167219169 abhisheknaiir@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
52 Prashant 203.122.16.122 Easy to Do Business Education Uttar Pradesh Meerut 3/5 3/5 1/5 3/5 Register the business
Acquire land
Register property
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required.
The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined.

It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections.

The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that.
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
56 Anonymous (not verified) 42.106.53.253 Not Easy to Do Business Medical Gujarat Vadodara 3/5 3/5 3/5 3/5 Register the business Can’t find information I have had 5 years of experience of helping my cousin in his medical shop In Vadodra itself. And I thought of opening my own. But it was not an easy task. I could not find any information about how do I go about it. It was quite difficult and a task to get my business registered. I had to consult a third party despite of having 5 years of experience.
Think twice before you start a new business. Think whether you get profit from it. Keep it Anonymous Anonymous 8141295566 omsaimedical28@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
57 Prashant 203.122.16.122 Not Easy to Do Business Laundry Maharashtra Mumbai 3/5 2/5 1/5 2/5 Register the business
Get permits and licenses under environmental laws
Get registration and licenses under labour laws
Pay taxes
File returns under labour laws, environmental laws, tax laws, etc.
Can’t find information There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. Both Akshay Karkhanis 9930754656 mailaku.akshay@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
60 Anonymous (not verified) 1.186.60.46 Not Easy to Do Business Service Maharashtra Mumbai 3/5 3/5 3/5 3/5 Get registration and licenses under labour laws Confusing laws that say different things I am an auto driver, I own the autorickshaw and I also have the permit. I am doing this business since almost three decades. It was not so easy to start as you have to understand the laws of RTO. To get the permit for the autorickshaw is a difficult task. You have to run around and make sure you show your face to the concerned officer everyday. But I would say that despite it is difficult you've to try your best to have your own start-up. Get all the information first and then start your business. A bit of research is required before you start your business. Keep it Anonymous Anonymous 9892792055 heenathakker0509@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
62 Prashant 203.122.16.122 Not Easy to Do Business Media Delhi Gurgaon 3/5 1/5 1/5 2/5 Register the business
Trade outside state/ country
Delay by the department even though I completed the procedure I set up my media firm in Gurgaon earlier this year. In short, it wasn't easy to start a business.

I never intended to do everything myself- my dad had suggested that I hire a CA not only to handle my finances, but also finish up this procedure. But I wanted to see the situation for myself, so I decided to accompany him the first day.

To my surprise, even my CA had employed someone to do the work for him. I followed this one guy around, who seemed to have undergone this process a thousand times - he was so unfazed by the sea of people around him. I lost him on a couple of occasions, but in one line or the other, we would be reunited.

I asked him if he wanted me to stand in any line for him, but he refused, and told me he had a "setting" with the office people. After the first couple of lines, he used to just keep the documents on the clerk's desks, and way away, with no regard for the line of people behind him. Some shouted, some gave dirty looks. However, he was always unfazed.

I was surprised at his lack of care for others, and we got done by lunchtime. A week and a half later, I had my permits and registration licences, and my business was ready to go.
Hire a CA! Makes the job, much, much easier. Senior Department Officials Prashant Rastogi 8821899840 prashantrastogi67@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
69 Prashant 49.204.110.82 Easy to Do Business Marketing Delhi Gurgaon 3/5 4/5 2/5 3/5 Register the business I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it.

He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities.

I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required.
Hire a CA, you won't have to worry about anything. Both Sneha Bhattacharya 7042823213 b.snehaaa@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
70 Prashant 49.204.110.82 Not Easy to Do Business Sports Delhi Gurgaon 3/5 2/5 1/5 2/5 Register property
Get permits and licenses under environmental laws
Other Laziness on the part of officers I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one.

Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone.

Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch.

Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency.

I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side.
Patience is utmost needed, really. Carry copies. Don't bribe. Senior Department Officials Anurav - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
71 Prashant 49.204.110.82 Easy to Do Business Software/IT Delhi Gurgaon 3/5 3/5 1/5 2/5 Register the business Registering an online company under sole proprietorship is the easiest way to run a business in this country. I did mine that way, and it took less than three days for it to come through. My business was up and running three days after that. I honestly think others make a big deal out of starting a business in India. All one has to do is talk to someone who has done this before- they'll guide you. Both Mayank Gupta 99876547864 mayankgupta52@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
73 Prashant 49.204.110.82 Not Easy to Do Business Restaurant Uttar Pradesh Lucknow 3/5 3/5 2/5 3/5 Register property Corrupt officials who asked for bribes My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes.

What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed.

You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function!
Corruption is rife and necessary. Be prepared to bribe someone or the other. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
80 Prashant 203.122.16.122 Easy to Do Business Marketing Andhra Pradesh Hyderabad 3/5 3/5 1/5 3/5 Register the business I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business.

Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems.
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
82 Prashant 203.122.16.122 Not Easy to Do Business IT Delhi New Delhi 3/5 2/5 1/5 2/5 Register the business
Trade outside state/ country
Can’t find information I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will:

1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience.

2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers!

3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it!

4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff!

5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India.

6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India.

7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ?

9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims

10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating.

11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West.
Move elsewhere, India isn't the place to do business. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
83 Prashant 203.122.16.122 Not Easy to Do Business Property Delhi Noida 3/5 1/5 1/5 1/5 Register property They keep asking me to submit some new document every time Tranferring a property is perhaps the most painstaking procedure one can go through. I tried to transfer a property to my name, but it took me two months of waiting and running around to get it done. Unfortunately, that too they misspelled my name, but I'm not going through that hell ever again! It's very cumbersome and tiring. Make sure you spell your name right. Media Divyansh Pandey - dpandey26@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
103 Anonymous (not verified) 138.36.240.170 Easy to Do Business Bizrwcjcgg E Bihar New Westminster 3/5 1/5 2/5 5/5 Trade outside state/ country You Want to Know What Is Link Building and How Does It Work ?
You Want to Know How to Get Powerful Backlinks ?
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Keep it Anonymous Henrietta Larcombe Iztct bszxit larcombe.henrietta@googlemail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
4 Anonymous (not verified) 106.219.54.16 Easy to Do Business Public Relations Haryana Faridabad 4/5 5/5 5/5 5/5 Other Work independently Self employed so did not need much documentation or Govt intervention None Keep it Anonymous Anonymous 9899175275 reachgarima.sharma@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
9 Anonymous (not verified) 116.202.34.98 Easy to Do Business ENTERTAIN&ENT Uttarakhand DEHRADUN 4/5 3/5 3/5 3/5 Register the business Ten years of script writing and struggling got me nowhere yet Keep writing and reading. Work and earn to achieve your dreams. Media PRATEEQUE OJHA 9760320068 prateequeo@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
28 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Media Maharashtra Mumbai 4/5 3/5 1/5 3/5 Register the business Other Requirement of a Broker I registered my business in the media sector. Though the response time was pretty decent, I was surprised at the lack of information available anywhere on the internet about the steps you need to take to register a company. One of my main issues with the system is that it is essential to have a broker to speed up the process. I could not have done it myself without going through party. My advice would be you will need a legal expert or some sort of broker who is well versed with the procedure of registering your company or business. Both Punit 8080222210 punit@mediasolutions.com I have read and I agree with the Privacy Policy mentioned below Yes
38 Prashant 203.122.16.122 Not Easy to Do Business Education Maharashtra Mumbai 4/5 3/5 3/5 3/5 Register the business
Get electricity connection
Other Lot of documents required to register Initial stage when one is trying out and testing out various other factors, the submission of documents for permission becomes a hindrance. Now with Adhar card, its better. Earlier, ration card, electricity bill, and so many other things were required. Also since none were photo-ids and processes were not computerized back then, it led to lot of corruption, too. Documents are most important and one must be very meticulous in maintaining them. Keep it Anonymous Anonymous 9833924637 ajita_avc@rediffmail.com I have read and I agree with the Privacy Policy mentioned below Yes
41 Prashant 203.122.16.122 Easy to Do Business Textiles Delhi Hauz Khas 4/5 3/5 3/5 3/5 Register the business I registered Safomasi in 2012, when I set it up with my wife, and started it a year later. Signing the business up was the easy part. As a textile business, I also needed a big, clean space. That was really difficult. In fact, this current office is only the second location I took a look at – I did not want to look further and risk losing this one. It suits our needs. Overall, the process seemed complicated though. I wasn’t really involved in the set-up of the business myself. I handed down all the work to my accountant, who did it himself. In terms of the experience, it wasn’t a hassle to me personally, but I found the amount of paperwork required by the government to be too much, taxing and frankly, unnecessary. Moreover, there was no information available about the procedure online, so I didn’t know what the next step was and hence my accountant handled all of that. Hence like everyone even I had to go through a third party despite me having all the paperwork and documents in place. So there is registration fees involved and on the top of it there is this lawyers’ or accountants’ fees involved. If one has all their documents in place, he/ she should be able to independently register the start up and not required to go through a third party. I did not know any of the costs involved as well. They were nowhere to be found – not on the websites, nowhere. When I visited the government office, all kind of unnecessary questions were posed at me rather than asking relevant information pertaining to my business or documents.

One has to learn how to deal with people. I’ve had different experiences with different people. I’d also advise them to conduct their business, keeping their finances in mind, and only take decisions that are financially sound. At the start, there will be a lot of costs involved, and the profits will trickle in slowly – one has to be patient with it. Both Mahinder Singh 9650869053 hello@safomasi.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
42 Prashant 203.122.16.122 Not Easy to Do Business Management Consultancy Delhi Hauz Khas 4/5 3/5 1/5 2/5 Register the business Can’t find information Coming from the UK, the whole procedure went a little quicker than I expected. We hired a lawyer who handled all of the legal work. As per the experience, the lack of information regarding how to set up a business here is terrible. In the UK, every piece of information is on the government’s website, which makes the whole procedure very simple, whereas in India, it is so difficult to understand on your own! I would count this alone as a barrier to entry. Every step had to be explained to me by the lawyer or the accountant. And I had no option but to trust my lawyer. There are many grey areas regarding taxes and you don’t know surely what you need to do. Some of our clients are international and we receive certain fees for our expertise in dollars. Hence my accountant advised me to pay certain taxes since but he said it wasn’t a rule and I wasn’t sure whether I needed to pay that tax or not. The procedure could be set up online and that way it could be much easier and less complicated for people like me to go through the procedure.

To newer entrepreneurs, I would advise you to pick out good lawyers and accountants, and trust them. They know this system best, and work very well with it. In India, such services are quite reasonable in terms of costs – back home; the legal fees alone are too high! Lastly, I’d advise them to get all their paperwork in order before they start, which would make the registration and paperwork a lot faster.

Both Laura Quinn 98107 76929 laura.quinn@doonething.in I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
50 Prashant 203.122.16.122 Not Easy to Do Business Retail Delhi New Delhi 4/5 2/5 1/5 2/5 Register the business
Register property
Get permits and licenses under environmental laws
Get building plan approved
Get electricity connection
Get water connection
Confusing laws that say different things I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better.

Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time.

I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here!

I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea.

By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is.
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. Both Jimit Shah 8460748664 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
51 Anonymous (not verified) 198.175.68.39 Easy to Do Business Robotics/Electronics Maharashtra Mumbai 4/5 3/5 4/5 4/5 Register the business We just made a partnership deed and got a PAN card made. That was pretty simple and easy. Once that is done, we were good to go. We did not find it to be a hassle. The number of documents asked was a bit problematic otherwise it was not a problem and the process went very smooth for the three of us (Three of us - school friends are the co-founders in this start-up). You should catch hold of a good CA or financial adviser who can guide you and help you in the process. Both Ankur Gosar 8147677186 ankur.gosar@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes