NOT Easy to Do Business
|26||16 Nov 2016 - 17:27||Anonymous (not verified)||220.127.116.11||Not Easy to Do Business||E-Commerce||Maharashtra||Mumbai||1/5||1/5||1/5||1/5||Register the business||Confusing laws that say different things||
I tried to set up an e-commerce firm myself in Mumbai. The whole process was just a big headache. You don't understand who is going to look after your concern as people are mostly busy with their own personal schedule and they don't even listen to you or have the time for your concerns or doubts. If you have to get your work done, you have to wait for them to get free and eventually bend a little and be extra buttery to ask them to do your job. When they start doing your work, they would ask you questions in Marathi and that's the most irritating part if you have to register your start up in Maharashtra. Come on, you have to be kidding me, asking me to do something in Marathi! I got the form in English, and Marathi is never simple to comprehend. They use terms in the form and expect us to know the terms. Had we known those terms, we would have not asked for their help.
Get someone to get your work done. Take a Charted Accountant’s or a lawyer’s help. You would forget about who you are when you step into the mess they are into. The lawyer or the Charted Accountant would handle everything for you.
|64||14 Dec 2016 - 17:01||Anonymous (not verified)||18.104.22.168||Not Easy to Do Business||Non-Profit Organisation||Karnataka||Bangalore||2/5||2/5||1/5||2/5||Register the business||Corrupt officials who asked for bribes||When I went to register my organisation, I couldn't find any information like what are the documents required, whom to approach in the office, what are the fee details (if any), what are the services given in this office, etc. All I could see were "brokers/intermediaries" who approached the clients/people, whomsoever was coming to their office and advising, directing, and doing documentation work and getting money (including bribes to be paid to government officials starting from peon to registrar). He was having a rate card - who will take how much and for what work. The rate varies from service to service. The brokers are influential enough to speak directly to the so called top officer namely "Registrar" in that office. It is a common scene in all government offices such as Regional Transport Office, Tehsildar Office, Revenue Office, Collector Office and even in Court premises. It is very difficult for a common man to complete his/her work in government office without these intermediaries/ brokers or middleman. Brokers are acting as one window system to complete your work in government offices.||
a) Government should get rid of all brokers/intermediaries from government offices. They should not be allowed to run shops near these government offices.
b) Government should not allow intermediaries to roam freely in government offices. Why is the government allowing access to these middlemen/ brokers in government offices and access to government seal, computer, etc?
c) Government should display "citizen charter" with more details, which can be understood by a common man.
d) Like social audits, we should create "social anti-corruption squad'', where common people can enter into any office and search officials for any possession of money apart from his own. I understand it is not practically feasible, still, we need to create some kind of responsibility amongst government employees. Or any other way accountability can be assured.
e) Why doesn't the government not talk about performance of each and every employee of the office. Like in private sector, we should assess employees' performance with more transparent ways instead of present practice like 'performance report by higher official'. All the government officials are out to cheat the common people. So, the performance of the employees should be output based and outcome based. For, example, how many files are seen by a clerk on one day? or how many certificates are issued by VAO in a month?, etc.
f) What the employee unions are doing I don't understand. In the old days, the employee unions were formed to strengthen the unity of the employees against their bosses. But today, these employee unions (government) are threatening the bosses. It is a good thing that they are joining hands for their rights. At the same time, they should think about how they are giving service to its people (for which they are getting paid). Are the unions taking actions against its employees, who are corrupt, not working properly, torturing the people unnecessarily, etc? If they think in such a manner, only then they have right to ask for a pay hike, employees rights, etc.
g) I don't understand what the department vigilance commissions and anti-corruption bureau are doing. They only showcase the case when they catch the officers, after that, they are not showcasing the progress of the case to the public. How many people are really given punishments for their corrupt acts?
|17||5 Nov 2016 - 08:10||Anonymous (not verified)||22.214.171.124||Not Easy to Do Business||Private/Construction||Delhi||Sadar Bazar||3/5||2/5||2/5||2/5||Get construction permit||Corrupt officials who asked for bribes||It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site.||Always keep a copy of complete paper work with you||
Keep it Anonymous
|6||6 Sep 2016 - 20:13||Anonymous (not verified)||126.96.36.199||Easy to Do Business||Construction||Uttar Pradesh||U.P.||3/5||5/5||4/5||4/5||Register the business||My experience was pretty much a good and an easy experience since I took expert advice to register my business.||
Always take expert advice in the particular state you want to start and register your business because different states have different rules.
Local advocates know the best way out and they will be able to help you.
|25||16 Nov 2016 - 17:18||Anonymous (not verified)||188.8.131.52||Not Easy to Do Business||Social Sector,Non-profit||Karnataka||Bengaluru||2/5||2/5||1/5||2/5||
Register the business
Trade outside state/ country
|They keep asking me to submit some new document every time||
I helped to register a non-governmental organisation in the social sector in Bengaluru, Karnataka. The number of documents required to do the work was boggling, and very troublesome. It was quite a task to get a VAT certificate for our social enterprise. It took close to a year, as the process was lengthy and the officials kept asking for newer documents at every visit.
|65||14 Dec 2016 - 17:12||Prashant||184.108.40.206||Not Easy to Do Business||IT||Delhi||Gurgaon||4/5||3/5||1/5||3/5||Register the business||Can’t find information||
I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company.
The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files.
However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago.
However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better!
|75||16 Dec 2016 - 12:06||Prashant||220.127.116.11||Not Easy to Do Business||Steel||Delhi||Gurgaon||1/5||1/5||1/5||1/5||Register the business||Submitting the same document to different departments||
Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff.
My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour.
|72||16 Dec 2016 - 08:41||Prashant||18.104.22.168||Easy to Do Business||Food||Delhi||Gurgaon||2/5||3/5||1/5||2/5||Register the business||
Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business.
The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier.