NOT Easy to Do Business

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# Submitted User IP address It was Sector / Industry State / UT City Response-time of officials Number of documents to be submitted Availability of information about the process(asc) Overall Rating It was an attempt to Other The problem was Other cause Details of experience Advice for others Share my story with Name Contact no Email Privacy Policy Contact me Display it
67 15 Dec 2016 - 12:55 Prashant 203.122.16.122 Not Easy to Do Business Hospitality Delhi New Delhi 2/5 2/5 1/5 2/5 Register the business Other Time taken to register and get licenses was longer We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. Keep it Anonymous Anonymous NA abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
70 15 Dec 2016 - 16:11 Prashant 49.204.110.82 Not Easy to Do Business Sports Delhi Gurgaon 3/5 2/5 1/5 2/5 Register property
Get permits and licenses under environmental laws 		Other Laziness on the part of officers I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one.

Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone.

Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch.

Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency.

I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side. 		Patience is utmost needed, really. Carry copies. Don't bribe. Senior Department Officials Anurav - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
71 15 Dec 2016 - 17:21 Prashant 49.204.110.82 Easy to Do Business Software/IT Delhi Gurgaon 3/5 3/5 1/5 2/5 Register the business Registering an online company under sole proprietorship is the easiest way to run a business in this country. I did mine that way, and it took less than three days for it to come through. My business was up and running three days after that. I honestly think others make a big deal out of starting a business in India. All one has to do is talk to someone who has done this before- they'll guide you. Both Mayank Gupta 99876547864 mayankgupta52@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
72 16 Dec 2016 - 08:41 Prashant 49.204.110.82 Easy to Do Business Food Delhi Gurgaon 2/5 3/5 1/5 2/5 Register the business Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business.

The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier. 		Be mindful of people. Don't give anyone any way in your lines. Senior Department Officials Sumit Pathak 9873056915 pathaksumit@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
74 16 Dec 2016 - 11:39 Prashant 49.204.110.82 Not Easy to Do Business IT Maharashtra Mumbai 1/5 1/5 1/5 1/5 Register the business Corrupt officials who asked for bribes 1) Bribe to complete registration of proprietorship. Didn't have to give bribe for registration of private limited company thankfully.

2) No clarity on taxes. For example, when you pay someone for a service, you have to cut 10% TDS. Now, if that person is Amazon and they are a MNC with offices in India and you pay them for their servers - do you deduct TDS? Amazon wants full payment. I talked to a dozen CAs and even a friend of mine in Indian Revenue Service, all of them had no clue. But they suggested me to pay the TDS just to be safe. So I had to pay Amazon the full amount and then 10% on top of that to Dear Govt of India. 100s of scenarios like this with no clarity.

3) Investment laws are a mess. Angel investments go straight into books of account as income and are taxed. God help you if you ever receive a FDI, I finally returned the money to the investor (it was 5 lakhs), as the amount of running around I had to do was not worth it for that small amount.

4) Terrible legal system- it's effectively a joke. An acquisition for one of my products fell through because the acquirer didn't want to make disputes subject to Indian jurisdiction in the contract because, in his own words, "the Indian legal system isn't held in very high regard here (Australia)"

5) High cost of doing businesses. My gateway charges a 5% premium (so 3%+5%) for Indian businesses, because of the increased costs of operation. So, while an American company can charge only 3%, I have to settle for 8%.
So many other small little things - it's like death by a thousand cuts. 		It's a tough road, starting and conducting business in India. Be prepared for a lot of hardships. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
75 16 Dec 2016 - 12:06 Prashant 49.204.110.82 Not Easy to Do Business Steel Delhi Gurgaon 1/5 1/5 1/5 1/5 Register the business Submitting the same document to different departments Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff.

My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour. 		Avoid spending your time and grey matter on running around, and hire somebody to do it for you. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
76 16 Dec 2016 - 12:25 Prashant 49.204.110.82 Not Easy to Do Business Investment Delhi New Delhi 1/5 1/5 1/5 1/5 Other Investment was troublesome Confusing laws that say different things As an NRI, I invested 5 lakhs in 2005 in an infrastructure fund in 2005. Due to US compliance, it was very cumbersome to keep it functional. I was in India for the last two months and was not able to liquidate it due to one excuse or the other- first it was getting documents from all corners, and then demonetisation.

Excuse 1. Signature does not match.
Excuse 2. Your application does not mention what type of bank account you have. (A cancelled copy of the cheque was attached, and it clearly stated it is a savings account)
Excuse 3. ID not attached. (Copy of PAN number was filed with the application)

So my money is stuck for another year at least. 		Don't invest in Indian companies. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
77 16 Dec 2016 - 13:51 Prashant 203.122.16.122 Not Easy to Do Business Manufacturing SME Delhi Noida 2/5 1/5 1/5 2/5 Register the business
Pay taxes 		Confusing laws that say different things There are various problems if one wants to start their own business in India.

Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done.

Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of.

Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly. 		Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
78 16 Dec 2016 - 13:58 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Online sales Delhi New Delhi 1/5 1/5 1/5 1/5 Trade outside state/ country Confusing laws that say different things Amazon operates in 13 countries worldwide.

However, only amazon.in requires the seller to have a company registration certificate and a VAT certificate to even register as a seller.

Make In India, my foot! Decided to sell on amazon.com.

I'm very idealistic too. After reading all the replies on our website, I'm depressed and shattered. I don't think I can ever get myself to bribe someone. Don't have any connections too(even if I did, I don't think I would be very comfortable using them!). Feeling helpless at the moment- it shouldn't be this difficult to start a business, should it? 		Don't pay bribes! Senior Department Officials Rashid Naushad - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
79 16 Dec 2016 - 14:12 Prashant 203.122.16.122 Not Easy to Do Business Education Delhi Noida 2/5 1/5 1/5 1/5 Register the business Other Customers People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product.

Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge. 		Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes