NOT Easy to Do Business

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# User IP address It was Sector / Industry State / UT City Response-time of officials Number of documents to be submitted Availability of information about the process Overall Rating It was an attempt to Other The problem was Other cause Details of experience Advice for others(asc) Share my story with Name Contact no Email Privacy Policy Contact me Display it
30 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Restaurant Maharashtra Mumbai 2/5 1/5 1/5 1/5 Register the business
Get registration and licenses under labour laws
Can’t find information I had a lot of problems starting my restaurant in Mumbai. It was not easy for me to start my business. I tried to register the property, get permissions and licenses under the labour laws. My restaurant serves alcohol and even has hookah. So for me it was all the more difficult. I had to run from pillar to post to get my permits in place. I also had to pay bribe in order ‘to get things done’ at a faster pace. Apart from that once my restaurant started, I had to tip off the policemen in order to keep my business going. Or else for whatever stupid reason and probably an invalid one, my restaurant would have been shut down permanently. This is my experience in Mumbai and I am not aware of other cities in India. The customers, vendors and clients are also at times indifferent. They don’t feel any remorse in wasting someone’s time, energy and indulge in petty cheating at the cost of others. I am sure such instances take place abroad as well but the magnitude would definitely be significantly lesser.

Be ready to grease the officials’ palms if you do not want any hindrances in the procedure of getting your business set up, registered and inspected. Keep it Anonymous Anonymous - rayleigh17@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
72 Prashant 49.204.110.82 Easy to Do Business Food Delhi Gurgaon 2/5 3/5 1/5 2/5 Register the business Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business.

The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier.
Be mindful of people. Don't give anyone any way in your lines. Senior Department Officials Sumit Pathak 9873056915 pathaksumit@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
75 Prashant 49.204.110.82 Not Easy to Do Business Steel Delhi Gurgaon 1/5 1/5 1/5 1/5 Register the business Submitting the same document to different departments Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff.

My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour.
Avoid spending your time and grey matter on running around, and hire somebody to do it for you. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
59 Anonymous (not verified) 49.34.203.243 Not Easy to Do Business Service Industry Gujarat Vadodra 1/5 1/5 1/5 1/5 Register the business Corrupt officials who asked for bribes Obtaining an authorized licence from government department means you have to compromise on your values of honesty and seek support of/ obtain help from corrupt government officials who have every rule in their book to extract bribe from you and they will see to it that the strings are in their own hands. You are mere puppets in their hands. The problem is actually the lower level government officials who give reports and file notings to top officials who act on those reports depending on their staff which makes it a must for the businessmen to have a good rapport with these junior staff members. It would be a welcome step if officials find out the reality instead on depending on notes of his dealing clerks. Avoid doing business which involves taking permissions and licenses from government authorities. Senior Department Officials SUNIL JATHAR 8488934129 sdjathar@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
65 Prashant 203.122.16.122 Not Easy to Do Business IT Delhi Gurgaon 4/5 3/5 1/5 3/5 Register the business Can’t find information I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company.

The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files.

However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago.

However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better!
Ask someone who has already registered business in the field, they should be able to help you out, or hire a lawyer who will make the process easier for you. Senior Department Officials Shyam Mohan - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
112 Anonymous (not verified) 103.87.214.20 Not Easy to Do Business Vo cjlf Gluzf Manipur Villa Santo Stefano 2/5 4/5 3/5 5/5 Get water connection Can’t find information Are you looking for a daily dose of motivation and enlightenment? Check out our brand-new YouTube video featuring powerful success quotes. Let these gems ignite your motivation and illuminate your path to success.

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Are you looking for a daily dose of motivation and enlightenment? Check out our brand-new YouTube video featuring powerful success quotes. Let these gems ignite your motivation and illuminate your path to success.

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Keep it Anonymous Shanna Chestnut Xua Gzn chestnut.shanna@msn.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
25 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Social Sector,Non-profit Karnataka Bengaluru 2/5 2/5 1/5 2/5 Register the business
Trade outside state/ country
They keep asking me to submit some new document every time I helped to register a non-governmental organisation in the social sector in Bengaluru, Karnataka. The number of documents required to do the work was boggling, and very troublesome. It was quite a task to get a VAT certificate for our social enterprise. It took close to a year, as the process was lengthy and the officials kept asking for newer documents at every visit.

An advice to younger entrepreneurs would be that if you are not ready to bribe the officials, you should be ready to go through a lengthy process to get necessary certificates and documents. Keep it Anonymous Anonymous 9916967853 nitin.anjaneya@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
6 Anonymous (not verified) 137.59.63.182 Easy to Do Business Construction Uttar Pradesh U.P. 3/5 5/5 4/5 4/5 Register the business My experience was pretty much a good and an easy experience since I took expert advice to register my business. Always take expert advice in the particular state you want to start and register your business because different states have different rules.
Local advocates know the best way out and they will be able to help you.
Keep it Anonymous Anonymous 9810053311 aanna.associates@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
17 Anonymous (not verified) 47.30.32.154 Not Easy to Do Business Private/Construction Delhi Sadar Bazar 3/5 2/5 2/5 2/5 Get construction permit Corrupt officials who asked for bribes It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. Always keep a copy of complete paper work with you Both
Keep it Anonymous
Anonymous 9968068073 sharma.richa1507@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
64 Anonymous (not verified) 122.178.204.191 Not Easy to Do Business Non-Profit Organisation Karnataka Bangalore 2/5 2/5 1/5 2/5 Register the business Corrupt officials who asked for bribes When I went to register my organisation, I couldn't find any information like what are the documents required, whom to approach in the office, what are the fee details (if any), what are the services given in this office, etc. All I could see were "brokers/intermediaries" who approached the clients/people, whomsoever was coming to their office and advising, directing, and doing documentation work and getting money (including bribes to be paid to government officials starting from peon to registrar). He was having a rate card - who will take how much and for what work. The rate varies from service to service. The brokers are influential enough to speak directly to the so called top officer namely "Registrar" in that office. It is a common scene in all government offices such as Regional Transport Office, Tehsildar Office, Revenue Office, Collector Office and even in Court premises. It is very difficult for a common man to complete his/her work in government office without these intermediaries/ brokers or middleman. Brokers are acting as one window system to complete your work in government offices. a) Government should get rid of all brokers/intermediaries from government offices. They should not be allowed to run shops near these government offices.
b) Government should not allow intermediaries to roam freely in government offices. Why is the government allowing access to these middlemen/ brokers in government offices and access to government seal, computer, etc?
c) Government should display "citizen charter" with more details, which can be understood by a common man.
d) Like social audits, we should create "social anti-corruption squad'', where common people can enter into any office and search officials for any possession of money apart from his own. I understand it is not practically feasible, still, we need to create some kind of responsibility amongst government employees. Or any other way accountability can be assured.
e) Why doesn't the government not talk about performance of each and every employee of the office. Like in private sector, we should assess employees' performance with more transparent ways instead of present practice like 'performance report by higher official'. All the government officials are out to cheat the common people. So, the performance of the employees should be output based and outcome based. For, example, how many files are seen by a clerk on one day? or how many certificates are issued by VAO in a month?, etc.

f) What the employee unions are doing I don't understand. In the old days, the employee unions were formed to strengthen the unity of the employees against their bosses. But today, these employee unions (government) are threatening the bosses. It is a good thing that they are joining hands for their rights. At the same time, they should think about how they are giving service to its people (for which they are getting paid). Are the unions taking actions against its employees, who are corrupt, not working properly, torturing the people unnecessarily, etc? If they think in such a manner, only then they have right to ask for a pay hike, employees rights, etc.

g) I don't understand what the department vigilance commissions and anti-corruption bureau are doing. They only showcase the case when they catch the officers, after that, they are not showcasing the progress of the case to the public. How many people are really given punishments for their corrupt acts?
Both Senthil Nathan 9566234440 brahma.senthil@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
113 Anonymous (not verified) 154.90.60.176 Easy to Do Business 1 Andaman and Nicobar Islands San Francisco 1/5 1/5 1/5 1/5 Register the business 555 555 Senior Department Officials XIYinMQm 1 testing@example.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
114 Anonymous (not verified) 154.90.60.176 Easy to Do Business 1 Andaman and Nicobar Islands San Francisco 1/5 1/5 2/5 1/5 Register the business 555 555 Senior Department Officials XIYinMQm 1 testing@example.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
115 Anonymous (not verified) 154.90.60.176 Not Easy to Do Business 1 Andaman and Nicobar Islands San Francisco 1/5 1/5 1/5 1/5 Register the business Corrupt officials who asked for bribes 555 555 Senior Department Officials XIYinMQm 1 testing@example.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
116 Anonymous (not verified) 154.90.60.176 Easy to Do Business 1 Andaman and Nicobar Islands San Francisco 1/5 1/5 1/5 2/5 Register the business 555 555 Senior Department Officials XIYinMQm 1 testing@example.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
117 Anonymous (not verified) 154.90.60.176 Easy to Do Business 1 Andaman and Nicobar Islands San Francisco 1/5 2/5 1/5 1/5 Register the business 555 555 Senior Department Officials XIYinMQm 1 testing@example.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
18 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Printing/Designing Delhi Delhi 2/5 1/5 1/5 1/5 Register the business Other - As I attempted to register my business, I faced a lot of problems. To start with, the laws are confusing pertaining to my industry. The designing and printing industry has made their own rules for invoicing. Even though I should have the right to decide the amount that I am charging for my services but the government insists on keeping their authority and decides it for me. The government officials are not supportive and there is no consensus on the documents requested by different departments. They made me run from pillar to post without giving any clarity. I also did not receive any support from the financial institutions to start my own company. - Senior Department Officials Vishal Arora 9212513666 plazagraphicz@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
26 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business E-Commerce Maharashtra Mumbai 1/5 1/5 1/5 1/5 Register the business Confusing laws that say different things I tried to set up an e-commerce firm myself in Mumbai. The whole process was just a big headache. You don't understand who is going to look after your concern as people are mostly busy with their own personal schedule and they don't even listen to you or have the time for your concerns or doubts. If you have to get your work done, you have to wait for them to get free and eventually bend a little and be extra buttery to ask them to do your job. When they start doing your work, they would ask you questions in Marathi and that's the most irritating part if you have to register your start up in Maharashtra. Come on, you have to be kidding me, asking me to do something in Marathi! I got the form in English, and Marathi is never simple to comprehend. They use terms in the form and expect us to know the terms. Had we known those terms, we would have not asked for their help.
Get someone to get your work done. Take a Charted Accountant’s or a lawyer’s help. You would forget about who you are when you step into the mess they are into. The lawyer or the Charted Accountant would handle everything for you.

Keep it Anonymous Anonymous 9820933429 ramesh.joshi65@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes