NOT Easy to Do Business
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| # | Submitted | User(desc) | IP address | It was | Sector / Industry | State / UT | City | Response-time of officials | Number of documents to be submitted | Availability of information about the process | Overall Rating | It was an attempt to | Other | The problem was | Other cause | Details of experience | Advice for others | Share my story with | Name | Contact no | Privacy Policy | Contact me | Display it | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23 | 16 Nov 2016 - 16:24 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | Media | Gujarat | Ahemdabad | 3/5 | 3/5 | 3/5 | 3/5 | Register the business |
It was pretty much easy for us to set up our media enterprise in Ahmadabad, Gujarat. We are a partnership firm called as – Videowala and mostly work for the Adani Group and make short films as a part for their Corporate Social Responsibility. We won the 62nd National Film Award for the year 2014 under Best Debut Film of a Director (Non-Feature) Category for our documentary – ‘Goonga Pehelwan’. We are a partnership firm and a partnership firm is one of the easiest to register. It took us just five days to register the business and did not drain out our energies. Hence we could better concentrate on our business. |
My advice to other start ups would be if you have no idea about the procedures involved and the paperwork, go through an accountancy firm or some legal experts. It helps you focus on your business better rather than wasting your energy and time on the processes involved. | Keep it Anonymous | Anonymous | 9376806111 | mit@videowala.co.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 84 | 16 Dec 2016 - 17:08 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Clothing | Maharashtra | Pune | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Can’t find information |
In short, it was a nightmare. I tried to start a clothing brand late last year, thinking that I would conduct a fair business in Pune. I wanted to register my company legally, and pay my taxes duly, irrespective of how my business went. But after going through this procedure, I realised why people don't take the white route! It takes a ton of time to get everything sorted, and more so to roll out. Getting clearances from these babus was one thing, and sustaining the business entirely another. It seems like they have all the time in the world to harass us, but not to help us. I am thoroughly disillusioned with the state of the business sector in this country. Though my business is fairly successful now, I can never forget the hell I have been through to make it till here. I can only hope it is the not the same for others. |
Make sure you're wearing running shoes to the government offices, and try and keep a CA handy. | Senior Department Officials | Kavya | 9649860773 | kavvya.t@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 100 | 15 Jul 2021 - 06:36 | Anonymous (not verified) | 192.126.162.66 | Not Easy to Do Business | Ol rk Je Yj | Nagaland | Villejuif | 1/5 | 1/5 | 1/5 | 4/5 | Get electricity connection | Corrupt officials who asked for bribes |
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Both | Kazuko Rhem | Ltb Tuerte | rhem.kazuko@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 4 | 26 Apr 2016 - 12:19 | Anonymous (not verified) | 106.219.54.16 | Easy to Do Business | Public Relations | Haryana | Faridabad | 4/5 | 5/5 | 5/5 | 5/5 | Other | Work independently | Self employed so did not need much documentation or Govt intervention | None | Keep it Anonymous | Anonymous | 9899175275 | reachgarima.sharma@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 20 | 16 Nov 2016 - 14:54 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Development Sector | Bihar | Muzaffarpur | 1/5 | 2/5 | 1/5 | 1/5 | Other | NGO Registration (Social Enterprise) | Confusing laws that say different things |
I am from Muzzafarpur, Bihar. I recently started a new enterprise in the Development Sector. I tried to register a NGO (Social Enterprise). I would say that the services provided in terms of registering the NGO are not at all time bound. It could take any amount of time to get your NGO registered. More over, my experience was that there is no sense of accountability when it comes to the government procedures related to starting up a business or an enterprise. |
My advice to other people who want to have their own start ups would be that, since it is very difficult to start a venture in Bihar or even invest in Bihar, you should get your organization registered in any other state but not Bihar. |
Both | Krishna Gopal Singh | 9538540985 | socialworksocietyindia@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 97 | 19 Feb 2021 - 14:35 | Anonymous (not verified) | 185.242.92.11 | Easy to Do Business | Isgupdlp | Meghalaya | Coutisse | 1/5 | 5/5 | 4/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Suzanne Muncy | T Epdgrtl | suzanne.muncy@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 1 | 3 Mar 2016 - 17:53 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Retail | Uttar Pradesh | Varanasi | 2/5 | 1/5 | 4/5 | 2/5 | Register the business | Delay by the department even though I completed the procedure | There is clear information. Yet, compliance to it becomes difficult. Also it is time consuming to visit the office and not finding people to address the issue quickly. One has to waste a lot of time... | There should be provision for getting appointment to visit the office with assurance of designated officer to be there to address the issue. Something similar to what we have for passport now. | Both | Amit | 9899775911 | amitchandra2006@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 17 | 5 Nov 2016 - 08:10 | Anonymous (not verified) | 47.30.32.154 | Not Easy to Do Business | Private/Construction | Delhi | Sadar Bazar | 3/5 | 2/5 | 2/5 | 2/5 | Get construction permit | Corrupt officials who asked for bribes | It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. | Always keep a copy of complete paper work with you |
Both Keep it Anonymous |
Anonymous | 9968068073 | sharma.richa1507@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 33 | 16 Nov 2016 - 17:59 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Financial | Delhi | Delhi | 3/5 | 4/5 | 2/5 | 3/5 | Register the business | Other | Registration of name |
I did not find it easy to set up my financial enterprise in Delhi. It took us a couple of months only to get the name of my company registered. Every time I submitted a name, it used to get rejected without any known reasons. It was very time-consuming, taxing and unnecessary. Only this step set me back by three months at least. Getting the trademark registered was a problem because I had to go through a lawyer. I fail to understand why couldn’t I find all the information myself and do it independently without involving extra costs. An entrepreneur abroad can do these things independently without taking anyone’s help. I could have saved a lot of money if I knew the procedures. |
Consult some expert who will help you out legally and also in financial matters. I think that’s the only way out because I couldn’t do everything on my own. |
Keep it Anonymous | Anonymous | 9649860773 | ishan.techwiz@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 78 | 16 Dec 2016 - 13:58 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Online sales | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Trade outside state/ country | Confusing laws that say different things |
Amazon operates in 13 countries worldwide. However, only amazon.in requires the seller to have a company registration certificate and a VAT certificate to even register as a seller. Make In India, my foot! Decided to sell on amazon.com. I'm very idealistic too. After reading all the replies on our website, I'm depressed and shattered. I don't think I can ever get myself to bribe someone. Don't have any connections too(even if I did, I don't think I would be very comfortable using them!). Feeling helpless at the moment- it shouldn't be this difficult to start a business, should it? |
Don't pay bribes! | Senior Department Officials | Rashid Naushad | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 94 | 30 Jan 2021 - 12:05 | Anonymous (not verified) | 193.8.94.230 | Not Easy to Do Business | J Yo Weqkibf | Bihar | Lyon | 1/5 | 1/5 | 1/5 | 1/5 | Get permits and licenses under environmental laws | They keep asking me to submit some new document every time |
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Media | Matt Dresner | Qv Xvv | matt.dresner@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 110 | 24 Aug 2023 - 13:10 | Anonymous (not verified) | 108.181.171.234 | Not Easy to Do Business | Fin aaj Zfe d | Delhi | Tarbolton | 2/5 | 2/5 | 4/5 | 4/5 | Get permits and licenses under environmental laws | Can’t find information |
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Both | Alim Al Razi | R Ivapm | contentsupplier023@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 14 | 1 Nov 2016 - 22:19 | Anonymous (not verified) | 110.225.55.126 | Not Easy to Do Business | Hospitality | Delhi | Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Get credit | Corrupt officials who asked for bribes | A bank manager asked for bribe for approval of loan. | Don't take loan from government banks. | Keep it Anonymous | Anonymous | 9818248285 | sonusth2005@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 30 | 16 Nov 2016 - 17:47 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Restaurant | Maharashtra | Mumbai | 2/5 | 1/5 | 1/5 | 1/5 |
Register the business Get registration and licenses under labour laws |
Can’t find information |
I had a lot of problems starting my restaurant in Mumbai. It was not easy for me to start my business. I tried to register the property, get permissions and licenses under the labour laws. My restaurant serves alcohol and even has hookah. So for me it was all the more difficult. I had to run from pillar to post to get my permits in place. I also had to pay bribe in order ‘to get things done’ at a faster pace. Apart from that once my restaurant started, I had to tip off the policemen in order to keep my business going. Or else for whatever stupid reason and probably an invalid one, my restaurant would have been shut down permanently. This is my experience in Mumbai and I am not aware of other cities in India. The customers, vendors and clients are also at times indifferent. They don’t feel any remorse in wasting someone’s time, energy and indulge in petty cheating at the cost of others. I am sure such instances take place abroad as well but the magnitude would definitely be significantly lesser. |
Be ready to grease the officials’ palms if you do not want any hindrances in the procedure of getting your business set up, registered and inspected. | Keep it Anonymous | Anonymous | - | rayleigh17@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 91 | 14 Jan 2021 - 05:09 | Anonymous (not verified) | 45.72.55.106 | Easy to Do Business | Af ja | Andaman and Nicobar Islands | Lugaggia | 5/5 | 1/5 | 3/5 | 5/5 | Get permits and licenses under environmental laws |
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Media | Tammi Bronner | Q blyrva | bronner.tammi@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 107 | 24 Mar 2022 - 21:11 | Anonymous (not verified) | 23.230.21.13 | Not Easy to Do Business | Czwryvs Zejzty | Chandigarh | Winschoten | 4/5 | 4/5 | 2/5 | 2/5 | Get credit | Submitting the same document to different departments |
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Both | Annabelle Vela | Dh Vujos | vela.annabelle@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 11 | 15 Oct 2016 - 15:00 | Anonymous (not verified) | 103.61.255.50 | Not Easy to Do Business | Travel | Delhi | New Delhi | 3/5 | 3/5 | 2/5 | 3/5 | Other | Procuring Insurance Policy Licensing | Can’t find information | I am in the bike renting business and I am not able to get information related to insurance policy licensing. | Google will come handy | Keep it Anonymous | Anonymous | 9811845246 | devanshu.khandelwal@apar.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 27 | 16 Nov 2016 - 17:34 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | IT | Rajasthan | Jaipur | 3/5 | 3/5 | 3/5 | 4/5 |
Acquire land Get registration and licenses under labour laws Trade outside state/ country |
I set up an IT firm in Jaipur, Rajasthan. According to me, the only issue I had with the registration process is the lack of information available for someone to start the business. Apart from registration, I also acquired land, and got permissions for labour and trading outside the state. There is a lot of work to be done when it comes to acquiring industrial lands, or getting approvals from different offices. | My only advice to entrepreneurs would be - you need to have patience with the system if you want your work to be done. | Keep it Anonymous | Anonymous | 9982011116 | ajay.seth@syoninfomedia.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 59 | 12 Dec 2016 - 16:35 | Anonymous (not verified) | 49.34.203.243 | Not Easy to Do Business | Service Industry | Gujarat | Vadodra | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Corrupt officials who asked for bribes | Obtaining an authorized licence from government department means you have to compromise on your values of honesty and seek support of/ obtain help from corrupt government officials who have every rule in their book to extract bribe from you and they will see to it that the strings are in their own hands. You are mere puppets in their hands. The problem is actually the lower level government officials who give reports and file notings to top officials who act on those reports depending on their staff which makes it a must for the businessmen to have a good rapport with these junior staff members. It would be a welcome step if officials find out the reality instead on depending on notes of his dealing clerks. | Avoid doing business which involves taking permissions and licenses from government authorities. | Senior Department Officials | SUNIL JATHAR | 8488934129 | sdjathar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 88 | 11 Oct 2020 - 13:47 | Anonymous (not verified) | 106.207.81.214 | Easy to Do Business | samco | Odisha | KENDRAPADA | 5/5 | 5/5 | 5/5 | 5/5 | Register the business | http://sam-co.in/gyanranjann | http://sam-co.in/gyanranjann | Senior Department Officials | GYANRANJAN NATH SHARMA | 6372422376 | sharmag579@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | No | |||
| 104 | 6 Oct 2021 - 03:17 | Anonymous (not verified) | 23.95.51.30 | Not Easy to Do Business | Bxxypyt | Kerala | Hellendoorn | 4/5 | 3/5 | 4/5 | 2/5 | Get registration and licenses under labour laws | Confusing laws that say different things |
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Keep it Anonymous | Janette Rodd | Ipqea e Evdc | janette.rodd@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 8 | 27 Sep 2016 - 12:31 | Anonymous (not verified) | 106.222.56.83 | Not Easy to Do Business | Trading | Delhi | Delhi | 3/5 | 2/5 | 1/5 | 2/5 | Register property | Can’t find information | I wanted to know if my property comes under commercial area or not? There was no website or any designated place where I could go and find this out. This was a problematic thing I faced while registering my property. | NA | Keep it Anonymous | Anonymous | 8130959618 | tusharsingal1510@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 24 | 16 Nov 2016 - 17:01 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | Medical Shop | Maharashtra | Nanded | 2/5 | 4/5 | 4/5 | 4/5 |
Register the business Acquire land Register property Get registration and licenses under labour laws Get building plan approved Get electricity connection Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
It was easy for my family to set up our medicines wholesale business. We tried to register our business, acquire land, register property, get permissions and licenses under labour laws, get building plan approved, get electricity connection, pay taxes, file returns under labour laws and tax laws. I would say it was easy for us to set up and register our business because we were ready to bribe the officials. In my opinion that is a given and probably is mandatory to get your work done. | My advice to other businessmen would be either be ready to bribe or have patience for the lengthy procedures and formalities in order to start and register your business or start up. |
Both Keep it Anonymous |
Anonymous | 07350009214 | anurag.jain15@apu.edu.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 56 | 9 Dec 2016 - 16:30 | Anonymous (not verified) | 42.106.53.253 | Not Easy to Do Business | Medical | Gujarat | Vadodara | 3/5 | 3/5 | 3/5 | 3/5 | Register the business | Can’t find information |
I have had 5 years of experience of helping my cousin in his medical shop In Vadodra itself. And I thought of opening my own. But it was not an easy task. I could not find any information about how do I go about it. It was quite difficult and a task to get my business registered. I had to consult a third party despite of having 5 years of experience. |
Think twice before you start a new business. Think whether you get profit from it. | Keep it Anonymous | Anonymous | 8141295566 | omsaimedical28@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 85 | 16 Dec 2016 - 17:13 | Prashant | 203.122.16.122 | Easy to Do Business | Transport | Himachal Pradesh | Shimla | 2/5 | 2/5 | 3/5 | 3/5 |
Register the business Pay taxes |
I have a transport company of my own, and has been successfully running for nearly two years now. The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing. I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely. |
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 37 | 21 Nov 2016 - 17:53 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Karnataka | Bengaluru | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Can’t find information |
Everything is difficult if you are starting from scratch to set up a business. • Finding office space: Not everyone has big enough a house or circumstances to incubate the organisation at home. • Something as simple as commuting: It is hazardous to drive, and arduous to take public transport. • Government policies/banking system: Something as simple a company formation - if you got for private limited model, the Registration Of the Company expenses require a fair amount. Cheaper option is to register company under partnership act (only if you have a friend who is a CA/CS/Lawyer and will help you out). Again, if your company is under partnership firm, banks won't give out unsecured loans/ credit cards to you/ your employees. This is the reason many good and hard working employees can leave the job with your company and go anywhere else where they get better facilities. • No regard for Intellectual Property Rights or its implementation: Almost illiterate cops or Economic Offences Wing Officials dare not bothered about whether stealing/copying code/project plans/content is a big deal! • There are multiple overlapping compliance checklists that will take you ages to get a grip on. • Rampant corruption: To set up a meeting, to get anything registered, to not stand in the line for hours- every little thing requires a bribe to get your work done. This can go on forever. There is no way that we can ever reach the competence levels of foreign countries. I’ve lost hope in our system! |
It's a difficult process. If you have the time, money, and energy, you might just be able to start your own business. Hence you need immense patience till things fall in place. | Keep it Anonymous | Anonymous | 88189456876 | shrawanbanerjee@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 69 | 15 Dec 2016 - 15:24 | Prashant | 49.204.110.82 | Easy to Do Business | Marketing | Delhi | Gurgaon | 3/5 | 4/5 | 2/5 | 3/5 | Register the business |
I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it. He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities. I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required. |
Hire a CA, you won't have to worry about anything. | Both | Sneha Bhattacharya | 7042823213 | b.snehaaa@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 82 | 16 Dec 2016 - 16:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Can’t find information |
I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will: 1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience. 2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers! 3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it! 4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff! 5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India. 6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India. 7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ? 9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims 10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating. 11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West. |
Move elsewhere, India isn't the place to do business. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 50 | 5 Dec 2016 - 18:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | Retail | Delhi | New Delhi | 4/5 | 2/5 | 1/5 | 2/5 |
Register the business Register property Get permits and licenses under environmental laws Get building plan approved Get electricity connection Get water connection |
Confusing laws that say different things |
I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better. Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time. I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here! I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea. By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is. |
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. | Both | Jimit Shah | 8460748664 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 79 | 16 Dec 2016 - 14:12 | Prashant | 203.122.16.122 | Not Easy to Do Business | Education | Delhi | Noida | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Other | Customers |
People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product. Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge. |
Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 47 | 28 Nov 2016 - 12:47 | Prashant | 203.122.16.122 | Not Easy to Do Business | Media | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 | Register the business | Submitting the same document to different departments |
I did not know where do we start. The whole process took me about fifteen days, just to register a sole proprietorship. Now, I know it may not sound like a lot, but it is a lot when one circles a government office for two weeks, every single day. Every other day, they would ask me for a different document. Then, they would direct me to another desk, where the same procedure was followed. I was never asked for a bribe, but in retrospect, I wouldn't have minded if I paid a few hundreds here and there, if that meant my work would get done faster. There isn't even a proper parking space outside the offices. Thank god for Uber! One of the worst things about making rounds of these offices was that you had to wait there until your number or name is called for. I remember staying hungry for the first day. From the next day, my mother sent a tiffin with me! A lot of other people brought some food as well, so it was pretty apparent that they were accustomed to such a system. Lastly, I wish the system required less paper - not only for convenience, but also as a concern for the environment. It creates unnecessary hassles and wastage. How about starting an app, on which you can scan and directly send your documents? I think it would make everyone's work a lot more easier. |
Take loads of copies of all your documents when you go. Carry food. Try not to bribe them, in spite of how alluring it may seem! | Keep it Anonymous | Anonymous | 7767021676 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 63 | 14 Dec 2016 - 16:11 | Prashant | 203.122.16.122 | Easy to Do Business | Media | Delhi | Gurgaon | 2/5 | 2/5 | 1/5 | 2/5 | Register the business |
For me, the only real problem was to find the appropriate CA to do my work for me. I never intended to do the running around, so finding a CA was the primary step for me. He tried to explain the procedure to me, but I told him not to bother - I just asked him which documents were required from my side, and how many copies of it would he require. My whole procedure was finished within a week, and I had no issues because I hired a CA who could be trusted. |
Get a good CA, and conducting business won't be a problem. Yes, the CA might be a little costly, but most comforts are. If you want to save on time and want a hassle-free start, that is the only way out. | Keep it Anonymous | - | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 76 | 16 Dec 2016 - 12:25 | Prashant | 49.204.110.82 | Not Easy to Do Business | Investment | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Other | Investment was troublesome | Confusing laws that say different things |
As an NRI, I invested 5 lakhs in 2005 in an infrastructure fund in 2005. Due to US compliance, it was very cumbersome to keep it functional. I was in India for the last two months and was not able to liquidate it due to one excuse or the other- first it was getting documents from all corners, and then demonetisation. Excuse 1. Signature does not match. Excuse 2. Your application does not mention what type of bank account you have. (A cancelled copy of the cheque was attached, and it clearly stated it is a savings account) Excuse 3. ID not attached. (Copy of PAN number was filed with the application) So my money is stuck for another year at least. |
Don't invest in Indian companies. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 41 | 23 Nov 2016 - 18:31 | Prashant | 203.122.16.122 | Easy to Do Business | Textiles | Delhi | Hauz Khas | 4/5 | 3/5 | 3/5 | 3/5 | Register the business |
I registered Safomasi in 2012, when I set it up with my wife, and started it a year later. Signing the business up was the easy part. As a textile business, I also needed a big, clean space. That was really difficult. In fact, this current office is only the second location I took a look at – I did not want to look further and risk losing this one. It suits our needs. Overall, the process seemed complicated though. I wasn’t really involved in the set-up of the business myself. I handed down all the work to my accountant, who did it himself. In terms of the experience, it wasn’t a hassle to me personally, but I found the amount of paperwork required by the government to be too much, taxing and frankly, unnecessary. Moreover, there was no information available about the procedure online, so I didn’t know what the next step was and hence my accountant handled all of that. Hence like everyone even I had to go through a third party despite me having all the paperwork and documents in place. So there is registration fees involved and on the top of it there is this lawyers’ or accountants’ fees involved. If one has all their documents in place, he/ she should be able to independently register the start up and not required to go through a third party. I did not know any of the costs involved as well. They were nowhere to be found – not on the websites, nowhere. When I visited the government office, all kind of unnecessary questions were posed at me rather than asking relevant information pertaining to my business or documents. |
One has to learn how to deal with people. I’ve had different experiences with different people. I’d also advise them to conduct their business, keeping their finances in mind, and only take decisions that are financially sound. At the start, there will be a lot of costs involved, and the profits will trickle in slowly – one has to be patient with it. | Both | Mahinder Singh | 9650869053 | hello@safomasi.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 57 | 9 Dec 2016 - 17:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Laundry | Maharashtra | Mumbai | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Get permits and licenses under environmental laws Get registration and licenses under labour laws Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
Can’t find information | There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. | Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. | Both | Akshay Karkhanis | 9930754656 | mailaku.akshay@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 73 | 16 Dec 2016 - 09:04 | Prashant | 49.204.110.82 | Not Easy to Do Business | Restaurant | Uttar Pradesh | Lucknow | 3/5 | 3/5 | 2/5 | 3/5 | Register property | Corrupt officials who asked for bribes |
My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes. What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed. You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function! |
Corruption is rife and necessary. Be prepared to bribe someone or the other. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 38 | 23 Nov 2016 - 17:52 | Prashant | 203.122.16.122 | Not Easy to Do Business | Education | Maharashtra | Mumbai | 4/5 | 3/5 | 3/5 | 3/5 |
Register the business Get electricity connection |
Other | Lot of documents required to register | Initial stage when one is trying out and testing out various other factors, the submission of documents for permission becomes a hindrance. Now with Adhar card, its better. Earlier, ration card, electricity bill, and so many other things were required. Also since none were photo-ids and processes were not computerized back then, it led to lot of corruption, too. | Documents are most important and one must be very meticulous in maintaining them. | Keep it Anonymous | Anonymous | 9833924637 | ajita_avc@rediffmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 70 | 15 Dec 2016 - 16:11 | Prashant | 49.204.110.82 | Not Easy to Do Business | Sports | Delhi | Gurgaon | 3/5 | 2/5 | 1/5 | 2/5 |
Register property Get permits and licenses under environmental laws |
Other | Laziness on the part of officers |
I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one. Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone. Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch. Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency. I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side. |
Patience is utmost needed, really. Carry copies. Don't bribe. | Senior Department Officials | Anurav | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 83 | 16 Dec 2016 - 16:59 | Prashant | 203.122.16.122 | Not Easy to Do Business | Property | Delhi | Noida | 3/5 | 1/5 | 1/5 | 1/5 | Register property | They keep asking me to submit some new document every time | Tranferring a property is perhaps the most painstaking procedure one can go through. I tried to transfer a property to my name, but it took me two months of waiting and running around to get it done. Unfortunately, that too they misspelled my name, but I'm not going through that hell ever again! It's very cumbersome and tiring. | Make sure you spell your name right. | Media | Divyansh Pandey | - | dpandey26@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 67 | 15 Dec 2016 - 12:55 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hospitality | Delhi | New Delhi | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Other | Time taken to register and get licenses was longer | We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. | Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. | Keep it Anonymous | Anonymous | NA | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 80 | 16 Dec 2016 - 14:53 | Prashant | 203.122.16.122 | Easy to Do Business | Marketing | Andhra Pradesh | Hyderabad | 3/5 | 3/5 | 1/5 | 3/5 | Register the business |
I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business. Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems. |
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 48 | 28 Nov 2016 - 15:07 | Prashant | 203.122.16.122 | Easy to Do Business | Restaurant | Himachal Pradesh | Dharamshala | 3/5 | 3/5 | 1/5 | 3/5 |
Get construction permit Get water connection |
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill. I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process. It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly. Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run. |
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. | Both | Abhishek | 9167219169 | abhisheknaiir@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 77 | 16 Dec 2016 - 13:51 | Prashant | 203.122.16.122 | Not Easy to Do Business | Manufacturing SME | Delhi | Noida | 2/5 | 1/5 | 1/5 | 2/5 |
Register the business Pay taxes |
Confusing laws that say different things |
There are various problems if one wants to start their own business in India. Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done. Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of. Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly. |
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 45 | 24 Nov 2016 - 15:35 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Telangana | Hyderabad | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Confusing laws that say different things |
Bureaucrats are more often insensitive than not, and do not have the mentality of helping citizens. Rather, they have the mentality of making things as difficult as possible - they think their job is to make things more difficult for citizens. A lot of markets are controlled by guilds and associations of existing businessmen. They place a high cost of entry for new entrants, especially someone without connections in the business community. I experienced extortionate behavior by local working class people, goons, thugs and small time politicians/crooks. Bribes on the preface of "donations" for 100 different religious festivals a year are taken. There is a total lack of rule of the law and lawlessness. It is a utter failure on the part of the police and judiciary since they do not have the capacity to dispose cases in a timely manner. One needs to be careful and look out for extortionate,fraudulent and deceiving behavior by lawyers and some Charted Accountants. |
Hire a good and trustworthy lawyer/CA who has experience in dealing with bureaucrats. They are also well-versed with the processes and procedures of the laws related to a start-up. | Keep it Anonymous | Anonymous | 77898764578 | advaygoyal52@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 74 | 16 Dec 2016 - 11:39 | Prashant | 49.204.110.82 | Not Easy to Do Business | IT | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Corrupt officials who asked for bribes |
1) Bribe to complete registration of proprietorship. Didn't have to give bribe for registration of private limited company thankfully. 2) No clarity on taxes. For example, when you pay someone for a service, you have to cut 10% TDS. Now, if that person is Amazon and they are a MNC with offices in India and you pay them for their servers - do you deduct TDS? Amazon wants full payment. I talked to a dozen CAs and even a friend of mine in Indian Revenue Service, all of them had no clue. But they suggested me to pay the TDS just to be safe. So I had to pay Amazon the full amount and then 10% on top of that to Dear Govt of India. 100s of scenarios like this with no clarity. 3) Investment laws are a mess. Angel investments go straight into books of account as income and are taxed. God help you if you ever receive a FDI, I finally returned the money to the investor (it was 5 lakhs), as the amount of running around I had to do was not worth it for that small amount. 4) Terrible legal system- it's effectively a joke. An acquisition for one of my products fell through because the acquirer didn't want to make disputes subject to Indian jurisdiction in the contract because, in his own words, "the Indian legal system isn't held in very high regard here (Australia)" 5) High cost of doing businesses. My gateway charges a 5% premium (so 3%+5%) for Indian businesses, because of the increased costs of operation. So, while an American company can charge only 3%, I have to settle for 8%. So many other small little things - it's like death by a thousand cuts. |
It's a tough road, starting and conducting business in India. Be prepared for a lot of hardships. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 42 | 23 Nov 2016 - 18:40 | Prashant | 203.122.16.122 | Not Easy to Do Business | Management Consultancy | Delhi | Hauz Khas | 4/5 | 3/5 | 1/5 | 2/5 | Register the business | Can’t find information |
Coming from the UK, the whole procedure went a little quicker than I expected. We hired a lawyer who handled all of the legal work. As per the experience, the lack of information regarding how to set up a business here is terrible. In the UK, every piece of information is on the government’s website, which makes the whole procedure very simple, whereas in India, it is so difficult to understand on your own! I would count this alone as a barrier to entry. Every step had to be explained to me by the lawyer or the accountant. And I had no option but to trust my lawyer. There are many grey areas regarding taxes and you don’t know surely what you need to do. Some of our clients are international and we receive certain fees for our expertise in dollars. Hence my accountant advised me to pay certain taxes since but he said it wasn’t a rule and I wasn’t sure whether I needed to pay that tax or not. The procedure could be set up online and that way it could be much easier and less complicated for people like me to go through the procedure. |
To newer entrepreneurs, I would advise you to pick out good lawyers and accountants, and trust them. They know this system best, and work very well with it. In India, such services are quite reasonable in terms of costs – back home; the legal fees alone are too high! Lastly, I’d advise them to get all their paperwork in order before they start, which would make the registration and paperwork a lot faster. |
Both | Laura Quinn | 98107 76929 | laura.quinn@doonething.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 39 | 23 Nov 2016 - 18:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hotel | Maharashtra | Murud Janjira | 2/5 | 1/5 | 2/5 | 2/5 |
Register the business Get construction permit Get registration and licenses under labour laws Get electricity connection Get water connection Pay taxes Resolve the court dispute Get through bankruptcy |
Other | Getting a license to serve alcohol was a problem | It was a tough time getting licquor licensed to put up a bar in the restaurant. It was a fight we fought for so many years | Follow your instinct and do a strong market study. Don't do what everyone is doing. In our time we were the pioneers in the business in our vicinity. However today, we are facing a lot of competition | Both | Kumudini Tavsalkar | 9769564269 | tanvi.tavsalkar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 55 | 9 Dec 2016 - 14:42 | Prashant | 203.122.16.122 | Not Easy to Do Business | Agriculture | Maharashtra | Sangli | 1/5 | 3/5 | 1/5 | 2/5 |
Register the business Acquire land Transfer property Get building plan approved Get electricity connection |
Other | Middleman, Corrupt Officials, Lack of information | Without a middle man no one can purchase land. From agents suggesting you to buy land to getting loans approved - everything requires a middle man. To collect each document on time you have to bribe the officials. It is their duty to issue the documents but you have to be flexible and bribe or else the procedure gets stuck. There is no one in these government offices to give you any sort of guidance. Even the information on court fee, stamps required etc. is not available. | Information about all the procedures should be available online and should also be displayed on boards in the government offices. The government officials are rude, sometimes confused themselves and not very approachable. You have to bear the brunt. Government officials should be polite, have the required knowledge about the processes and should be helpful. Carry all the possible documents and hire someone who is well aware of the government procedures. | Keep it Anonymous | Anonymous | 9222292281 | arvind.vetam@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 71 | 15 Dec 2016 - 17:21 | Prashant | 49.204.110.82 | Easy to Do Business | Software/IT | Delhi | Gurgaon | 3/5 | 3/5 | 1/5 | 2/5 | Register the business | Registering an online company under sole proprietorship is the easiest way to run a business in this country. I did mine that way, and it took less than three days for it to come through. My business was up and running three days after that. | I honestly think others make a big deal out of starting a business in India. All one has to do is talk to someone who has done this before- they'll guide you. | Both | Mayank Gupta | 99876547864 | mayankgupta52@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 36 | 21 Nov 2016 - 12:10 | Prashant | 203.122.16.122 | Not Easy to Do Business | Passport | Maharashtra | Palghar | 3/5 | 2/5 | 3/5 | 3/5 | Other | Obtaining a passport | They keep asking me to submit some new document every time |
Doing business in India is like travelling on a road with multiple roadblocks. Every hurdle has to be crossed in order to reach your destination. Unnecessary & excessive laws hamper business growth. Time consuming approvals required at every step.(1) As an example, Indian passport applicants in Palghar district of Western Maharashtra are asked to bring one witness(2) who is not a relative and should reside in the same building as the person who wants a passport. Does such a rule even exist? No such law is clearly mentioned on Passport Seva website(3). So, an applicant has to visit the Passport Seva Kendra (PSK) with original documents, then again to Police Station with same original documents and also the witness from same building. Why can't both be integrated? Also, laws need to clear cut for valuable documents like a passport. Any genuine entrepreneurs, small businesses or solo travellers in Palghar district may not be able to expand their journeys, if they can't bring witness from same building. In my opinion, this is just ridiculous! One shouldn't have to go through such pains to obtain a passport. And even if the procedure is a little lengthy, they should at least mention it clearly on the website. (1): http://economictimes.indiatimes.com/news/company/corporate-trends/licence-raj-replaced-by-time-consuming-approval-raj-biocon-cmd-kiran-mazumdar-shaw/articleshow/53490079.cms?from=mdr (2): https://pbs.twimg.com/media/CpQ2_2dUMAE70RB.jpg (3): http://passportindia.gov.in/AppOnlineProject/online/faqPoliceVerification |
Patience is required. The Indian bureaucracy will frustrate you! | Senior Department Officials | Turbasu Chatterjee | 9987654687 | tarbasuchatter@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes |