NOT Easy to Do Business

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# User IP address(desc) It was Sector / Industry State / UT City Response-time of officials Number of documents to be submitted Availability of information about the process Overall Rating It was an attempt to Other The problem was Other cause Details of experience Advice for others Share my story with Name Contact no Email Privacy Policy Contact me Display it
30 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Restaurant Maharashtra Mumbai 2/5 1/5 1/5 1/5 Register the business
Get registration and licenses under labour laws
Can’t find information I had a lot of problems starting my restaurant in Mumbai. It was not easy for me to start my business. I tried to register the property, get permissions and licenses under the labour laws. My restaurant serves alcohol and even has hookah. So for me it was all the more difficult. I had to run from pillar to post to get my permits in place. I also had to pay bribe in order ‘to get things done’ at a faster pace. Apart from that once my restaurant started, I had to tip off the policemen in order to keep my business going. Or else for whatever stupid reason and probably an invalid one, my restaurant would have been shut down permanently. This is my experience in Mumbai and I am not aware of other cities in India. The customers, vendors and clients are also at times indifferent. They don’t feel any remorse in wasting someone’s time, energy and indulge in petty cheating at the cost of others. I am sure such instances take place abroad as well but the magnitude would definitely be significantly lesser.

Be ready to grease the officials’ palms if you do not want any hindrances in the procedure of getting your business set up, registered and inspected. Keep it Anonymous Anonymous - rayleigh17@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
31 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Financial Advisory Maharashtra Pune 2/5 1/5 2/5 2/5 Other Filing tenders Can’t find information I was told it would take five years for me to get a permanent certificate for my financial services company and until then a temporary certificate would be issued. I bribed Rs. 6,000 and got the registration certificate in three days. My father already had one manufacturing business and intended to open a new business. Since he did not have the time to run around for completing the formalities, we had to hire an accountant and he charged us Rs. 40,000. Like most of the other entrepreneurs, even I had experienced what it really meant to go to bureaucrats and experienced red tape. I had to go various people for ‘n’ number of signatures and stamps. There were so many corrections I had to make in multiple documents to get my company registered. I don’t think there is anything called as – ‘single window clearance’.
My father had to set up a chemical plant and had to wait for a year to get environmental clearances. He also had to pay bribes along the way and despite wait for a year. How do we make in India if we are not allowed to make in India?
There is no clear knowledge about how to start a company. Most of the people are of the opinion that a lot of money is required to start a company. I started my company with Rs. 8,000 out of which Rs. 6,000 was a bribe. Even if people have some really fascinating ideas, they don’t start a company because they think that it will cost them a lot.
The tendering process of the government is flawed and corrupt. It is always given to people who are ‘known’ to the government officials. Once when we managed to get a contract on a fair basis because we really did quote low prices, we were called and blasted by an official. He asked us how we could take up the project when we had no clue about the place where the project was going to start. He finally introduced us to an agent who had taken care of all the previous people who had managed to get the contracts.
This is my experience of Pune, Maharashtra. I have no clue how does it work anywhere else in the country.

It doesn’t take a lot of money to start up a business. So don’t be hesitant if you are thinking about the money and finances are your only concern. Senior Department Officials Jason Richardson - slamdunk2003@yahoo.com I have read and I agree with the Privacy Policy mentioned below Yes
32 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Software Delhi Delhi 3/5 2/5 2/5 3/5 Register the business
Pay taxes
File returns under labour laws, environmental laws, tax laws, etc.
Other
Acquiring another business Submitting the same document to different departments I had a difficult time starting my software business in Delhi. I didn’t have to pay a bribe to register a Pvt. Ltd Company but had to pay a bribe to complete the registration of a proprietorship.
There is no clarity on taxation. For example, when you pay someone for their services you have to deduct 10% TDS. I had no idea of any sorts if that person is Amazon or a MNC who have their offices in India and if I had availed their services did I need to deduct 10% TDS. Amazon demanded a full payment. I contacted a dozen charted accountants and even a friend of mine who is in the Indian Revenue Service. None of them had a clue. But all of them suggested paying TDS to be on a safer side. So I had to pay the full amount to Amazon and on the top of that 10% to the dear Government of India. There are so many scenarios where there is no clarity at all.
Investment laws are a total mess. God help you if you ever receive a FDI. I received it once only to the return the amount of Rs. 5 lakhs. This is because the amount of running about I would have to do was not worth the amount.
The legal system is terrible. If I may say, it is effectively a joke. An acquisition of one my products fell through because the acquirer did not want to make disputes subject to the Indian jurisdiction in the contract. In the acquirer’s own words – “the Indian legal system isn’t held in very high regard here” (in Australia).
There are high costs involved in doing business especially in India. My gateway charges a 5% premium (so a 3% + a 5%) for the Indian Businesses because of the increased cost of operations. So an American Company charges only 3% whereas I have no option but to settle at 8%. There are innumerable other hassles as well. It is like a death by giving thousand cuts.

Even in the software industry, regulations are very high. Be patient and prepared to wait for a while to get through.

Keep it Anonymous Anonymous 02026634513 director@siu.in I have read and I agree with the Privacy Policy mentioned below Yes
33 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Financial Delhi Delhi 3/5 4/5 2/5 3/5 Register the business Other Registration of name I did not find it easy to set up my financial enterprise in Delhi. It took us a couple of months only to get the name of my company registered. Every time I submitted a name, it used to get rejected without any known reasons. It was very time-consuming, taxing and unnecessary. Only this step set me back by three months at least. Getting the trademark registered was a problem because I had to go through a lawyer. I fail to understand why couldn’t I find all the information myself and do it independently without involving extra costs. An entrepreneur abroad can do these things independently without taking anyone’s help. I could have saved a lot of money if I knew the procedures.

Consult some expert who will help you out legally and also in financial matters. I think that’s the only way out because I couldn’t do everything on my own.

Keep it Anonymous Anonymous 9649860773 ishan.techwiz@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
34 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Marketing Maharashtra Pune 2/5 4/5 4/5 3/5 Register the business Can’t find information I tried to register a marketing firm in Pune, in order to kick-start my career. The process itself took hardly two weeks from when I applied, but it involved a lot of running around for my family.
Since I am a resident of Delhi, most of my documents were back at home. Thus, my family had to post them. Fortunately, they arrived on time. But I had to submit two identification proofs, so I had to get a driving licence made within a month solely for the purpose of identification, since I did not possess an Aadhar or a voting card – I just had a my passport.
One of the main issues I had was the lack of information that was available- which office do I go to. Can I register a name in Pune and use it later in Delhi? Which desk was I supposed to go to? What are the working hours? None of the information was available online, so my father suggested that I hire a CA to register it for me. After hiring the CA, the process was very smooth.
I don’t understand why I had to hire the CA, though. This is the problem with our country- the requirement of middlemen to conduct business. I think this is the worst problem that hampers the conduct of business in our country- it should definitely be made easier for citizens to start a business if we wished to!
Hire a CA or legal experts so that your processes of registering the business and other formalities are faster and smoother. Media Tushar 8860456044 tushar.madan@tmad.co.in I have read and I agree with the Privacy Policy mentioned below Yes
35 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business E-Commerce Maharashtra Mumbai 3/5 3/5 1/5 3/5 Register the business
Trade outside state/ country
Submitting the same document to different departments The biggest problem is the lack of clarity in the process. I went to the company registrar's office and took a form, filled it and submitted it to the officer. He gave me 'n' number of reasons explaining why they cannot accept the form, and I was given a long list of documents needed for my form to be accepted. Now to get each of these documents, I had run around to different departments of the government. No one offered help at the government office, because they expected a bribe to solve my queries.
I collected all my documents from all the offices to submit these documents to the same officer only to know another set of reasons why my form won’t be accepted and another set of documents to be submitted. At this point, I was so frustrated that I asked the officer why he didn’t tell me about these reasons and documents earlier. And he simply smiled and said, I forgot.
There will be lot more things you experience when you visit a government office. The officer was busy with some government work, which he was not supposed to be given in the first place. So this is used as an excuse to not meet you but the real reason is that he somehow wants to extract bribe from you. The more frustrated you are, the more he earns. Government employees could find a million reasons to not deal with you or your issue, and there is nothing you can do about it.
According to the standard government procedure one can complain to his higher officers but the higher officers are equal partners in taking bribe. All have defined what charges will be taken as a bribe when you want something from them.

How do I know about this? I am a son of a government officer (not company's registrar, but another government department) and despite that I tried to register my company honestly. I know both the sides of the coin. My dad tried to fight this as an honest officer when he was young. He has to visit courts till this date because some senior officers framed him in the wrong case. The last case has been running for last 2 years. My dad tried to contact everyone he can above his officers but all told him to shut up and be part of the system or else he will be in jail for sure.

If you ask me for a solution, then it's done already in passport offices. TCS is running that department amazingly. The process is exactly described on their website. No local laws affect that procedure. And your turn is decided once you register online. You will surely be able to finish with the procedure in 1 or 2 hours. You know exactly what is needed before going to that department.
Don't plan on doing business in India. Move abroad! Senior Department Officials
Keep it Anonymous
Sanjay Gedam 8652786590 gedamsanju@yahoo.com I have read and I agree with the Privacy Policy mentioned below Yes
36 Prashant 203.122.16.122 Not Easy to Do Business Passport Maharashtra Palghar 3/5 2/5 3/5 3/5 Other Obtaining a passport They keep asking me to submit some new document every time Doing business in India is like travelling on a road with multiple roadblocks. Every hurdle has to be crossed in order to reach your destination. Unnecessary & excessive laws hamper business growth. Time consuming approvals required at every step.(1) As an example, Indian passport applicants in Palghar district of Western Maharashtra are asked to bring one witness(2) who is not a relative and should reside in the same building as the person who wants a passport.

Does such a rule even exist? No such law is clearly mentioned on Passport Seva website(3). So, an applicant has to visit the Passport Seva Kendra (PSK) with original documents, then again to Police Station with same original documents and also the witness from same building. Why can't both be integrated? Also, laws need to clear cut for valuable documents like a passport.
Any genuine entrepreneurs, small businesses or solo travellers in Palghar district may not be able to expand their journeys, if they can't bring witness from same building.

In my opinion, this is just ridiculous! One shouldn't have to go through such pains to obtain a passport. And even if the procedure is a little lengthy, they should at least mention it clearly on the website.

(1): http://economictimes.indiatimes.com/news/company/corporate-trends/licence-raj-replaced-by-time-consuming-approval-raj-biocon-cmd-kiran-mazumdar-shaw/articleshow/53490079.cms?from=mdr

(2): https://pbs.twimg.com/media/CpQ2_2dUMAE70RB.jpg

(3): http://passportindia.gov.in/AppOnlineProject/online/faqPoliceVerification
Patience is required. The Indian bureaucracy will frustrate you! Senior Department Officials Turbasu Chatterjee 9987654687 tarbasuchatter@hotmail.com I have read and I agree with the Privacy Policy mentioned below Yes
37 Prashant 203.122.16.122 Not Easy to Do Business IT Karnataka Bengaluru 2/5 1/5 1/5 1/5 Register the business Can’t find information Everything is difficult if you are starting from scratch to set up a business.

• Finding office space: Not everyone has big enough a house or circumstances to incubate the organisation at home.
• Something as simple as commuting: It is hazardous to drive, and arduous to take public transport.
• Government policies/banking system: Something as simple a company formation - if you got for private limited model, the Registration Of the Company expenses require a fair amount. Cheaper option is to register company under partnership act (only if you have a friend who is a CA/CS/Lawyer and will help you out). Again, if your company is under partnership firm, banks won't give out unsecured loans/ credit cards to you/ your employees. This is the reason many good and hard working employees can leave the job with your company and go anywhere else where they get better facilities.
• No regard for Intellectual Property Rights or its implementation: Almost illiterate cops or Economic Offences Wing Officials dare not bothered about whether stealing/copying code/project plans/content is a big deal!
• There are multiple overlapping compliance checklists that will take you ages to get a grip on.
• Rampant corruption: To set up a meeting, to get anything registered, to not stand in the line for hours- every little thing requires a bribe to get your work done.

This can go on forever. There is no way that we can ever reach the competence levels of foreign countries. I’ve lost hope in our system!
It's a difficult process. If you have the time, money, and energy, you might just be able to start your own business. Hence you need immense patience till things fall in place. Keep it Anonymous Anonymous 88189456876 shrawanbanerjee@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
38 Prashant 203.122.16.122 Not Easy to Do Business Education Maharashtra Mumbai 4/5 3/5 3/5 3/5 Register the business
Get electricity connection
Other Lot of documents required to register Initial stage when one is trying out and testing out various other factors, the submission of documents for permission becomes a hindrance. Now with Adhar card, its better. Earlier, ration card, electricity bill, and so many other things were required. Also since none were photo-ids and processes were not computerized back then, it led to lot of corruption, too. Documents are most important and one must be very meticulous in maintaining them. Keep it Anonymous Anonymous 9833924637 ajita_avc@rediffmail.com I have read and I agree with the Privacy Policy mentioned below Yes
39 Prashant 203.122.16.122 Not Easy to Do Business Hotel Maharashtra Murud Janjira 2/5 1/5 2/5 2/5 Register the business
Get construction permit
Get registration and licenses under labour laws
Get electricity connection
Get water connection
Pay taxes
Resolve the court dispute
Get through bankruptcy
Other Getting a license to serve alcohol was a problem It was a tough time getting licquor licensed to put up a bar in the restaurant. It was a fight we fought for so many years Follow your instinct and do a strong market study. Don't do what everyone is doing. In our time we were the pioneers in the business in our vicinity. However today, we are facing a lot of competition Both Kumudini Tavsalkar 9769564269 tanvi.tavsalkar@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
40 Prashant 203.122.16.122 Easy to Do Business Manufacturing Delhi Delhi 3/5 2/5 3/5 3/5 Register the business It was not a very complicated process to register the business. However the rules of Excise Duty and Sales Tax is one hassle I face. I have to redesign the process according to the various needs of our clients. At times this becomes a problem. Sanitation and cleanliness is to be maintained because inspection is something unexpected. One has to be very persistent if you want to start a business. Stick with your project and fight the system. Keep it Anonymous Anonymous 9310533008 saurabh@dynapen.in I have read and I agree with the Privacy Policy mentioned below Yes
41 Prashant 203.122.16.122 Easy to Do Business Textiles Delhi Hauz Khas 4/5 3/5 3/5 3/5 Register the business I registered Safomasi in 2012, when I set it up with my wife, and started it a year later. Signing the business up was the easy part. As a textile business, I also needed a big, clean space. That was really difficult. In fact, this current office is only the second location I took a look at – I did not want to look further and risk losing this one. It suits our needs. Overall, the process seemed complicated though. I wasn’t really involved in the set-up of the business myself. I handed down all the work to my accountant, who did it himself. In terms of the experience, it wasn’t a hassle to me personally, but I found the amount of paperwork required by the government to be too much, taxing and frankly, unnecessary. Moreover, there was no information available about the procedure online, so I didn’t know what the next step was and hence my accountant handled all of that. Hence like everyone even I had to go through a third party despite me having all the paperwork and documents in place. So there is registration fees involved and on the top of it there is this lawyers’ or accountants’ fees involved. If one has all their documents in place, he/ she should be able to independently register the start up and not required to go through a third party. I did not know any of the costs involved as well. They were nowhere to be found – not on the websites, nowhere. When I visited the government office, all kind of unnecessary questions were posed at me rather than asking relevant information pertaining to my business or documents.

One has to learn how to deal with people. I’ve had different experiences with different people. I’d also advise them to conduct their business, keeping their finances in mind, and only take decisions that are financially sound. At the start, there will be a lot of costs involved, and the profits will trickle in slowly – one has to be patient with it. Both Mahinder Singh 9650869053 hello@safomasi.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
42 Prashant 203.122.16.122 Not Easy to Do Business Management Consultancy Delhi Hauz Khas 4/5 3/5 1/5 2/5 Register the business Can’t find information Coming from the UK, the whole procedure went a little quicker than I expected. We hired a lawyer who handled all of the legal work. As per the experience, the lack of information regarding how to set up a business here is terrible. In the UK, every piece of information is on the government’s website, which makes the whole procedure very simple, whereas in India, it is so difficult to understand on your own! I would count this alone as a barrier to entry. Every step had to be explained to me by the lawyer or the accountant. And I had no option but to trust my lawyer. There are many grey areas regarding taxes and you don’t know surely what you need to do. Some of our clients are international and we receive certain fees for our expertise in dollars. Hence my accountant advised me to pay certain taxes since but he said it wasn’t a rule and I wasn’t sure whether I needed to pay that tax or not. The procedure could be set up online and that way it could be much easier and less complicated for people like me to go through the procedure.

To newer entrepreneurs, I would advise you to pick out good lawyers and accountants, and trust them. They know this system best, and work very well with it. In India, such services are quite reasonable in terms of costs – back home; the legal fees alone are too high! Lastly, I’d advise them to get all their paperwork in order before they start, which would make the registration and paperwork a lot faster.

Both Laura Quinn 98107 76929 laura.quinn@doonething.in I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
43 Prashant 203.122.16.122 Easy to Do Business Entertainment Delhi Hauz Khas 3/5 3/5 3/5 3/5 Register the business It was quite easy for me to set up my business (LIMN Entertainment) which I would categorize under the entertainment sector. It was easy for me because I registered under my company as a sole proprietorship and also consulted my accountant who handled everything for me. I had to submit just three documents and the process went pretty quick. Infact the process to register my company took only a week or probably 10 days. The difficult part was finding a office space in South Delhi. I looked for 25 to 30 places and my current office where we are sitting was the last place I saw. Different people have different needs. I wanted a place with natural light and parking space and this was the only place I liked which had both of them. Registration of this office (property) was a bit difficult and was an elongated process. It needed a lot of unnecessary paper work. I had got the keys of this office before the paperwork and other formalities were completed. Also had it been a Pvt. Ltd or a Public Limited company, the process of registering the company would be very tedious and no procedure is very clear and straightforward. The process online is also not very easy to understand.
One other thing I would like to mention is that the procedure of registering any business or company and the documentation should be online and paperless. It would be much easier that way. But I have heard we are getting better with time unlike how it was in the past. Like taxation is steadily becoming online, I would like the procedure of registering the business or documentation process of registering your start up should be paperless and online.
It is not advice to others but rather it is a necessity to have all your paperwork in place. A lot of learning takes place only while you are ‘in the process’. I wasn’t aware of running a company or for that manner even manage a team before I started this company. But the journey has been very interesting and I have learnt a lot in the process. One advice would be – you need to be patient. Immense patience is needed if you want to be an entrepreneur. It takes time to set up your company and also for your company to grow unless your business is inherited. My mantara has been – “choose happiness over money!” I was in a very decent and good paying job. But my happiness lied in setting up LIMN and I am very happy about how it is steadily gaining momentum and growing.
Both Divij Kaul 011 4660 2773 bhavya@limnentertainment.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
45 Prashant 203.122.16.122 Not Easy to Do Business IT Telangana Hyderabad 2/5 1/5 1/5 1/5 Register the business Confusing laws that say different things Bureaucrats are more often insensitive than not, and do not have the mentality of helping citizens. Rather, they have the mentality of making things as difficult as possible - they think their job is to make things more difficult for citizens. A lot of markets are controlled by guilds and associations of existing businessmen. They place a high cost of entry for new entrants, especially someone without connections in the business community.
I experienced extortionate behavior by local working class people, goons, thugs and small time politicians/crooks. Bribes on the preface of "donations" for 100 different religious festivals a year are taken. There is a total lack of rule of the law and lawlessness. It is a utter failure on the part of the police and judiciary since they do not have the capacity to dispose cases in a timely manner. One needs to be careful and look out for extortionate,fraudulent and deceiving behavior by lawyers and some Charted Accountants.
Hire a good and trustworthy lawyer/CA who has experience in dealing with bureaucrats. They are also well-versed with the processes and procedures of the laws related to a start-up. Keep it Anonymous Anonymous 77898764578 advaygoyal52@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
46 Prashant 203.122.16.122 Not Easy to Do Business Labour Karnataka Mysore 2/5 3/5 2/5 2/5 Get registration and licenses under labour laws Other Labour issues For me the problem was dealing with the labour. The problem is that they deserve better, but I cannot pay them more than the market for the fear of being noncompetitive and losing business. But then they don't care much for the money they are paid. Timelines, work ethics, etc. mean nothing to them. But I don't blame them.

Right now it's Modi ji's kripa. My business is dead for next few months. No new projects are going to come in, as people are going to hold onto their money now especially if their net worth is less now maybe due to black money, or maybe due to crashed property. The future is uncertain. This policy is really anti-small trade business. People like Ambani selling the daily essentials to common men will not be affected, since demand will never drop.

Then, there is also the fear of being prosecuted for something you haven't done wrong. For example, not deducting the right TDS, or putting the wrong tax. Kejriwal had come out with a system of code for each item. Nobody implemented it! We do our work, but need to keep up with stupid compliances, which are subject to whims and fancies of illiterate politicians- most of whom haven't seen a business meeting in their lives, I am sure! It just takes up so much of your time. Harassment by officials is a valid and certain threat.
Have contingency plans. Be prepared to run around offices, and be harassed by the ones who run them. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
47 Prashant 203.122.16.122 Not Easy to Do Business Media Delhi New Delhi 3/5 2/5 1/5 2/5 Register the business Submitting the same document to different departments I did not know where do we start.
The whole process took me about fifteen days, just to register a sole proprietorship. Now, I know it may not sound like a lot, but it is a lot when one circles a government office for two weeks, every single day.
Every other day, they would ask me for a different document. Then, they would direct me to another desk, where the same procedure was followed. I was never asked for a bribe, but in retrospect, I wouldn't have minded if I paid a few hundreds here and there, if that meant my work would get done faster.
There isn't even a proper parking space outside the offices. Thank god for Uber! One of the worst things about making rounds of these offices was that you had to wait there until your number or name is called for. I remember staying hungry for the first day. From the next day, my mother sent a tiffin with me! A lot of other people brought some food as well, so it was pretty apparent that they were accustomed to such a system.
Lastly, I wish the system required less paper - not only for convenience, but also as a concern for the environment. It creates unnecessary hassles and wastage. How about starting an app, on which you can scan and directly send your documents? I think it would make everyone's work a lot more easier.
Take loads of copies of all your documents when you go. Carry food. Try not to bribe them, in spite of how alluring it may seem! Keep it Anonymous Anonymous 7767021676 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
48 Prashant 203.122.16.122 Easy to Do Business Restaurant Himachal Pradesh Dharamshala 3/5 3/5 1/5 3/5 Get construction permit
Get water connection
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill.

I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process.

It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly.

Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run.
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. Both Abhishek 9167219169 abhisheknaiir@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
49 Prashant 203.122.16.122 Not Easy to Do Business Fishing Andhra Pradesh Vishakhapatnam 2/5 1/5 1/5 1/5 Register the business Confusing laws that say different things There is a lot of competition in Vizag in the Fishing sector, since the coast is quite favourable for catching fish.

Most of the locals just catch the fish for their own subsistence, while a share of them sell it. I decided to register my own company and sell the fish to Tyson, who would package it responsibly, and sell it across the country.

I actually started my business before registering the company, and by the time I had enough of a hold in the local market, I applied to Tyson to be a supplier. However, they required me to be registered as an established supplier from Vizag, and to facilitate the same, I had to register my business.

When I reached the office, I did not realise I lacked the necessary documents required for registration, so I had to come back two days later. At the office, they thankfully had a token system, and my number was called after three hours.

At the counter, the person seemed quite surprised to see that I had applied for a fishing licence. To my surprise, he suggested me to skip this process and continue with my business! I had to tell him that I needed the licence to supply to an MNC, to which he understood. He aided me in the whole process, but it did take a lot of time - various departments required their own set of documents and clearances.

In about two weeks, my business was registered, and Tyson bought my product a month later.
There will be a lot of running around - even if the process is less rocky. I know of people who had to spend weeks running around the offices. Carry extra copies, the department office doesn't have a copier. And lastly, treat the officials well - they are more likely to get your work done if you treat them like humans! Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
50 Prashant 203.122.16.122 Not Easy to Do Business Retail Delhi New Delhi 4/5 2/5 1/5 2/5 Register the business
Register property
Get permits and licenses under environmental laws
Get building plan approved
Get electricity connection
Get water connection
Confusing laws that say different things I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better.

Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time.

I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here!

I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea.

By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is.
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. Both Jimit Shah 8460748664 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
52 Prashant 203.122.16.122 Easy to Do Business Education Uttar Pradesh Meerut 3/5 3/5 1/5 3/5 Register the business
Acquire land
Register property
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required.
The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined.

It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections.

The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that.
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
55 Prashant 203.122.16.122 Not Easy to Do Business Agriculture Maharashtra Sangli 1/5 3/5 1/5 2/5 Register the business
Acquire land
Transfer property
Get building plan approved
Get electricity connection
Other Middleman, Corrupt Officials, Lack of information Without a middle man no one can purchase land. From agents suggesting you to buy land to getting loans approved - everything requires a middle man. To collect each document on time you have to bribe the officials. It is their duty to issue the documents but you have to be flexible and bribe or else the procedure gets stuck. There is no one in these government offices to give you any sort of guidance. Even the information on court fee, stamps required etc. is not available. Information about all the procedures should be available online and should also be displayed on boards in the government offices. The government officials are rude, sometimes confused themselves and not very approachable. You have to bear the brunt. Government officials should be polite, have the required knowledge about the processes and should be helpful. Carry all the possible documents and hire someone who is well aware of the government procedures. Keep it Anonymous Anonymous 9222292281 arvind.vetam@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
57 Prashant 203.122.16.122 Not Easy to Do Business Laundry Maharashtra Mumbai 3/5 2/5 1/5 2/5 Register the business
Get permits and licenses under environmental laws
Get registration and licenses under labour laws
Pay taxes
File returns under labour laws, environmental laws, tax laws, etc.
Can’t find information There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. Both Akshay Karkhanis 9930754656 mailaku.akshay@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
62 Prashant 203.122.16.122 Not Easy to Do Business Media Delhi Gurgaon 3/5 1/5 1/5 2/5 Register the business
Trade outside state/ country
Delay by the department even though I completed the procedure I set up my media firm in Gurgaon earlier this year. In short, it wasn't easy to start a business.

I never intended to do everything myself- my dad had suggested that I hire a CA not only to handle my finances, but also finish up this procedure. But I wanted to see the situation for myself, so I decided to accompany him the first day.

To my surprise, even my CA had employed someone to do the work for him. I followed this one guy around, who seemed to have undergone this process a thousand times - he was so unfazed by the sea of people around him. I lost him on a couple of occasions, but in one line or the other, we would be reunited.

I asked him if he wanted me to stand in any line for him, but he refused, and told me he had a "setting" with the office people. After the first couple of lines, he used to just keep the documents on the clerk's desks, and way away, with no regard for the line of people behind him. Some shouted, some gave dirty looks. However, he was always unfazed.

I was surprised at his lack of care for others, and we got done by lunchtime. A week and a half later, I had my permits and registration licences, and my business was ready to go.
Hire a CA! Makes the job, much, much easier. Senior Department Officials Prashant Rastogi 8821899840 prashantrastogi67@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
63 Prashant 203.122.16.122 Easy to Do Business Media Delhi Gurgaon 2/5 2/5 1/5 2/5 Register the business For me, the only real problem was to find the appropriate CA to do my work for me.

I never intended to do the running around, so finding a CA was the primary step for me. He tried to explain the procedure to me, but I told him not to bother - I just asked him which documents were required from my side, and how many copies of it would he require.

My whole procedure was finished within a week, and I had no issues because I hired a CA who could be trusted.
Get a good CA, and conducting business won't be a problem. Yes, the CA might be a little costly, but most comforts are. If you want to save on time and want a hassle-free start, that is the only way out. Keep it Anonymous - - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
65 Prashant 203.122.16.122 Not Easy to Do Business IT Delhi Gurgaon 4/5 3/5 1/5 3/5 Register the business Can’t find information I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company.

The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files.

However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago.

However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better!
Ask someone who has already registered business in the field, they should be able to help you out, or hire a lawyer who will make the process easier for you. Senior Department Officials Shyam Mohan - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
67 Prashant 203.122.16.122 Not Easy to Do Business Hospitality Delhi New Delhi 2/5 2/5 1/5 2/5 Register the business Other Time taken to register and get licenses was longer We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. Keep it Anonymous Anonymous NA abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
68 Prashant 203.122.16.122 Not Easy to Do Business Farming Maharashtra Mumbai 2/5 1/5 2/5 2/5 Register the business Other Documentation was a headache My experience was not good. I have a farming related activity in Mumbai. Even in a city like Mumbai - city of dreams where people have so many aspirations, doing business is not that easy. Documentation was a big headache. Every time I had to submit some new documents. I had to bribe under the table to get my business registered. I don't know what advice to give to others. I am new to the business. The only advice is get all your documents in place. Keep it Anonymous Anonymous 9145510501 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
77 Prashant 203.122.16.122 Not Easy to Do Business Manufacturing SME Delhi Noida 2/5 1/5 1/5 2/5 Register the business
Pay taxes
Confusing laws that say different things There are various problems if one wants to start their own business in India.

Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done.

Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of.

Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly.
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
78 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Online sales Delhi New Delhi 1/5 1/5 1/5 1/5 Trade outside state/ country Confusing laws that say different things Amazon operates in 13 countries worldwide.

However, only amazon.in requires the seller to have a company registration certificate and a VAT certificate to even register as a seller.

Make In India, my foot! Decided to sell on amazon.com.

I'm very idealistic too. After reading all the replies on our website, I'm depressed and shattered. I don't think I can ever get myself to bribe someone. Don't have any connections too(even if I did, I don't think I would be very comfortable using them!). Feeling helpless at the moment- it shouldn't be this difficult to start a business, should it?
Don't pay bribes! Senior Department Officials Rashid Naushad - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
79 Prashant 203.122.16.122 Not Easy to Do Business Education Delhi Noida 2/5 1/5 1/5 1/5 Register the business Other Customers People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product.

Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge.
Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
80 Prashant 203.122.16.122 Easy to Do Business Marketing Andhra Pradesh Hyderabad 3/5 3/5 1/5 3/5 Register the business I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business.

Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems.
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
81 Prashant 203.122.16.122 Not Easy to Do Business E-Commerce Haryana Panchkula 2/5 3/5 1/5 2/5 Register the business
Trade outside state/ country
Other Sustaining the business The one we're starting now is an e-commerce business for a niche consumer good. We want to share things about everything about the business; starting from how we decided on the product and the business model, about marketing and gaining initial traction. We're trying to figure out social media, even though we both are kind of shy on the social networks.

We might have a lot of resources on startups from the US and other countries. But a fact of the matter is that starting something in India (as we've learned) is a different beast. We need to start discussing things in the open so that we can learn from each other.
Plan well. Starting a business isn't the tough bit, sustaining it is. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
82 Prashant 203.122.16.122 Not Easy to Do Business IT Delhi New Delhi 3/5 2/5 1/5 2/5 Register the business
Trade outside state/ country
Can’t find information I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will:

1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience.

2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers!

3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it!

4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff!

5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India.

6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India.

7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ?

9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims

10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating.

11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West.
Move elsewhere, India isn't the place to do business. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
83 Prashant 203.122.16.122 Not Easy to Do Business Property Delhi Noida 3/5 1/5 1/5 1/5 Register property They keep asking me to submit some new document every time Tranferring a property is perhaps the most painstaking procedure one can go through. I tried to transfer a property to my name, but it took me two months of waiting and running around to get it done. Unfortunately, that too they misspelled my name, but I'm not going through that hell ever again! It's very cumbersome and tiring. Make sure you spell your name right. Media Divyansh Pandey - dpandey26@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
84 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Clothing Maharashtra Pune 2/5 1/5 1/5 1/5 Register the business Can’t find information In short, it was a nightmare.

I tried to start a clothing brand late last year, thinking that I would conduct a fair business in Pune. I wanted to register my company legally, and pay my taxes duly, irrespective of how my business went.

But after going through this procedure, I realised why people don't take the white route! It takes a ton of time to get everything sorted, and more so to roll out.

Getting clearances from these babus was one thing, and sustaining the business entirely another. It seems like they have all the time in the world to harass us, but not to help us. I am thoroughly disillusioned with the state of the business sector in this country.

Though my business is fairly successful now, I can never forget the hell I have been through to make it till here. I can only hope it is the not the same for others.
Make sure you're wearing running shoes to the government offices, and try and keep a CA handy. Senior Department Officials Kavya 9649860773 kavvya.t@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
85 Prashant 203.122.16.122 Easy to Do Business Transport Himachal Pradesh Shimla 2/5 2/5 3/5 3/5 Register the business
Pay taxes
I have a transport company of my own, and has been successfully running for nearly two years now.

The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing.

I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely.
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
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56 Anonymous (not verified) 42.106.53.253 Not Easy to Do Business Medical Gujarat Vadodara 3/5 3/5 3/5 3/5 Register the business Can’t find information I have had 5 years of experience of helping my cousin in his medical shop In Vadodra itself. And I thought of opening my own. But it was not an easy task. I could not find any information about how do I go about it. It was quite difficult and a task to get my business registered. I had to consult a third party despite of having 5 years of experience.
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58 Anonymous (not verified) 42.109.43.75 Easy to Do Business Disaster Management Delhi New Delhi 5/5 3/5 3/5 4/5 Register the business
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16 Anonymous (not verified) 42.111.3.176 Easy to Do Business Education Maharashtra Mumbai 5/5 3/5 5/5 4/5 Register the business My experience has been a learning one.The whole process is decent and well managed. Be very confident and patient, things will fall in place Keep it Anonymous Anonymous 9873056915 pnkm18@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
15 Anonymous (not verified) 42.111.76.181 Not Easy to Do Business Fireworks Delhi Rohini 3/5 1/5 2/5 2/5 Other get license to sell fireworks. They keep asking me to submit some new document every time Every time, I need to approach the explosives office in Faridabad, it gives me chills in my bones as it takes a lot of time to get even a small permit. I remember that for days, I had to run around in the office to get the license. Every time I met them, they asked for some other documents. Coming from Rohini to Faridabad is in itself a great challenge especially when Diwali is already nearby. Take as many documents as you can to the government office. You never know what the offiicials ask for or else you have to waste your one or more days. And never try to prove them wrong or give a rational reason as the officials will never listen to you. Keep it Anonymous Anonymous 9873437299 shubham.stats@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
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Thanks, Maya Kaczmarek
Both Maya Kaczmarek Yf Vmzmnzsmtf maya.kaczmarek@googlemail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
17 Anonymous (not verified) 47.30.32.154 Not Easy to Do Business Private/Construction Delhi Sadar Bazar 3/5 2/5 2/5 2/5 Get construction permit Corrupt officials who asked for bribes It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. Always keep a copy of complete paper work with you Both
Keep it Anonymous
Anonymous 9968068073 sharma.richa1507@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
73 Prashant 49.204.110.82 Not Easy to Do Business Restaurant Uttar Pradesh Lucknow 3/5 3/5 2/5 3/5 Register property Corrupt officials who asked for bribes My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes.

What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed.

You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function!
Corruption is rife and necessary. Be prepared to bribe someone or the other. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes