NOT Easy to Do Business

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# User IP address It was Sector / Industry State / UT City Response-time of officials Number of documents to be submitted Availability of information about the process Overall Rating It was an attempt to Other The problem was Other cause Details of experience Advice for others Share my story with Name Contact no Email(desc) Privacy Policy Contact me Display it
6 Anonymous (not verified) 137.59.63.182 Easy to Do Business Construction Uttar Pradesh U.P. 3/5 5/5 4/5 4/5 Register the business My experience was pretty much a good and an easy experience since I took expert advice to register my business. Always take expert advice in the particular state you want to start and register your business because different states have different rules.
Local advocates know the best way out and they will be able to help you.
Keep it Anonymous Anonymous 9810053311 aanna.associates@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
13 Anonymous (not verified) 122.162.93.116 Not Easy to Do Business Education Delhi Delhi 2/5 2/5 2/5 2/5 Get building plan approved They keep asking me to submit some new document every time Its a visious circle Find out a mediator who knows everything and can get things done at one go - a lawyer or a charted accountant. Keep it Anonymous Anonymous 01122222222 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
46 Prashant 203.122.16.122 Not Easy to Do Business Labour Karnataka Mysore 2/5 3/5 2/5 2/5 Get registration and licenses under labour laws Other Labour issues For me the problem was dealing with the labour. The problem is that they deserve better, but I cannot pay them more than the market for the fear of being noncompetitive and losing business. But then they don't care much for the money they are paid. Timelines, work ethics, etc. mean nothing to them. But I don't blame them.

Right now it's Modi ji's kripa. My business is dead for next few months. No new projects are going to come in, as people are going to hold onto their money now especially if their net worth is less now maybe due to black money, or maybe due to crashed property. The future is uncertain. This policy is really anti-small trade business. People like Ambani selling the daily essentials to common men will not be affected, since demand will never drop.

Then, there is also the fear of being prosecuted for something you haven't done wrong. For example, not deducting the right TDS, or putting the wrong tax. Kejriwal had come out with a system of code for each item. Nobody implemented it! We do our work, but need to keep up with stupid compliances, which are subject to whims and fancies of illiterate politicians- most of whom haven't seen a business meeting in their lives, I am sure! It just takes up so much of your time. Harassment by officials is a valid and certain threat.
Have contingency plans. Be prepared to run around offices, and be harassed by the ones who run them. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
47 Prashant 203.122.16.122 Not Easy to Do Business Media Delhi New Delhi 3/5 2/5 1/5 2/5 Register the business Submitting the same document to different departments I did not know where do we start.
The whole process took me about fifteen days, just to register a sole proprietorship. Now, I know it may not sound like a lot, but it is a lot when one circles a government office for two weeks, every single day.
Every other day, they would ask me for a different document. Then, they would direct me to another desk, where the same procedure was followed. I was never asked for a bribe, but in retrospect, I wouldn't have minded if I paid a few hundreds here and there, if that meant my work would get done faster.
There isn't even a proper parking space outside the offices. Thank god for Uber! One of the worst things about making rounds of these offices was that you had to wait there until your number or name is called for. I remember staying hungry for the first day. From the next day, my mother sent a tiffin with me! A lot of other people brought some food as well, so it was pretty apparent that they were accustomed to such a system.
Lastly, I wish the system required less paper - not only for convenience, but also as a concern for the environment. It creates unnecessary hassles and wastage. How about starting an app, on which you can scan and directly send your documents? I think it would make everyone's work a lot more easier.
Take loads of copies of all your documents when you go. Carry food. Try not to bribe them, in spite of how alluring it may seem! Keep it Anonymous Anonymous 7767021676 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
49 Prashant 203.122.16.122 Not Easy to Do Business Fishing Andhra Pradesh Vishakhapatnam 2/5 1/5 1/5 1/5 Register the business Confusing laws that say different things There is a lot of competition in Vizag in the Fishing sector, since the coast is quite favourable for catching fish.

Most of the locals just catch the fish for their own subsistence, while a share of them sell it. I decided to register my own company and sell the fish to Tyson, who would package it responsibly, and sell it across the country.

I actually started my business before registering the company, and by the time I had enough of a hold in the local market, I applied to Tyson to be a supplier. However, they required me to be registered as an established supplier from Vizag, and to facilitate the same, I had to register my business.

When I reached the office, I did not realise I lacked the necessary documents required for registration, so I had to come back two days later. At the office, they thankfully had a token system, and my number was called after three hours.

At the counter, the person seemed quite surprised to see that I had applied for a fishing licence. To my surprise, he suggested me to skip this process and continue with my business! I had to tell him that I needed the licence to supply to an MNC, to which he understood. He aided me in the whole process, but it did take a lot of time - various departments required their own set of documents and clearances.

In about two weeks, my business was registered, and Tyson bought my product a month later.
There will be a lot of running around - even if the process is less rocky. I know of people who had to spend weeks running around the offices. Carry extra copies, the department office doesn't have a copier. And lastly, treat the officials well - they are more likely to get your work done if you treat them like humans! Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
50 Prashant 203.122.16.122 Not Easy to Do Business Retail Delhi New Delhi 4/5 2/5 1/5 2/5 Register the business
Register property
Get permits and licenses under environmental laws
Get building plan approved
Get electricity connection
Get water connection
Confusing laws that say different things I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better.

Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time.

I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here!

I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea.

By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is.
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. Both Jimit Shah 8460748664 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
52 Prashant 203.122.16.122 Easy to Do Business Education Uttar Pradesh Meerut 3/5 3/5 1/5 3/5 Register the business
Acquire land
Register property
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required.
The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined.

It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections.

The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that.
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
63 Prashant 203.122.16.122 Easy to Do Business Media Delhi Gurgaon 2/5 2/5 1/5 2/5 Register the business For me, the only real problem was to find the appropriate CA to do my work for me.

I never intended to do the running around, so finding a CA was the primary step for me. He tried to explain the procedure to me, but I told him not to bother - I just asked him which documents were required from my side, and how many copies of it would he require.

My whole procedure was finished within a week, and I had no issues because I hired a CA who could be trusted.
Get a good CA, and conducting business won't be a problem. Yes, the CA might be a little costly, but most comforts are. If you want to save on time and want a hassle-free start, that is the only way out. Keep it Anonymous - - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
65 Prashant 203.122.16.122 Not Easy to Do Business IT Delhi Gurgaon 4/5 3/5 1/5 3/5 Register the business Can’t find information I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company.

The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files.

However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago.

However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better!
Ask someone who has already registered business in the field, they should be able to help you out, or hire a lawyer who will make the process easier for you. Senior Department Officials Shyam Mohan - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
67 Prashant 203.122.16.122 Not Easy to Do Business Hospitality Delhi New Delhi 2/5 2/5 1/5 2/5 Register the business Other Time taken to register and get licenses was longer We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. Keep it Anonymous Anonymous NA abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
68 Prashant 203.122.16.122 Not Easy to Do Business Farming Maharashtra Mumbai 2/5 1/5 2/5 2/5 Register the business Other Documentation was a headache My experience was not good. I have a farming related activity in Mumbai. Even in a city like Mumbai - city of dreams where people have so many aspirations, doing business is not that easy. Documentation was a big headache. Every time I had to submit some new documents. I had to bribe under the table to get my business registered. I don't know what advice to give to others. I am new to the business. The only advice is get all your documents in place. Keep it Anonymous Anonymous 9145510501 abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
70 Prashant 49.204.110.82 Not Easy to Do Business Sports Delhi Gurgaon 3/5 2/5 1/5 2/5 Register property
Get permits and licenses under environmental laws
Other Laziness on the part of officers I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one.

Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone.

Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch.

Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency.

I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side.
Patience is utmost needed, really. Carry copies. Don't bribe. Senior Department Officials Anurav - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
73 Prashant 49.204.110.82 Not Easy to Do Business Restaurant Uttar Pradesh Lucknow 3/5 3/5 2/5 3/5 Register property Corrupt officials who asked for bribes My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes.

What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed.

You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function!
Corruption is rife and necessary. Be prepared to bribe someone or the other. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
74 Prashant 49.204.110.82 Not Easy to Do Business IT Maharashtra Mumbai 1/5 1/5 1/5 1/5 Register the business Corrupt officials who asked for bribes 1) Bribe to complete registration of proprietorship. Didn't have to give bribe for registration of private limited company thankfully.

2) No clarity on taxes. For example, when you pay someone for a service, you have to cut 10% TDS. Now, if that person is Amazon and they are a MNC with offices in India and you pay them for their servers - do you deduct TDS? Amazon wants full payment. I talked to a dozen CAs and even a friend of mine in Indian Revenue Service, all of them had no clue. But they suggested me to pay the TDS just to be safe. So I had to pay Amazon the full amount and then 10% on top of that to Dear Govt of India. 100s of scenarios like this with no clarity.

3) Investment laws are a mess. Angel investments go straight into books of account as income and are taxed. God help you if you ever receive a FDI, I finally returned the money to the investor (it was 5 lakhs), as the amount of running around I had to do was not worth it for that small amount.

4) Terrible legal system- it's effectively a joke. An acquisition for one of my products fell through because the acquirer didn't want to make disputes subject to Indian jurisdiction in the contract because, in his own words, "the Indian legal system isn't held in very high regard here (Australia)"

5) High cost of doing businesses. My gateway charges a 5% premium (so 3%+5%) for Indian businesses, because of the increased costs of operation. So, while an American company can charge only 3%, I have to settle for 8%.
So many other small little things - it's like death by a thousand cuts.
It's a tough road, starting and conducting business in India. Be prepared for a lot of hardships. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
75 Prashant 49.204.110.82 Not Easy to Do Business Steel Delhi Gurgaon 1/5 1/5 1/5 1/5 Register the business Submitting the same document to different departments Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff.

My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour.
Avoid spending your time and grey matter on running around, and hire somebody to do it for you. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
76 Prashant 49.204.110.82 Not Easy to Do Business Investment Delhi New Delhi 1/5 1/5 1/5 1/5 Other Investment was troublesome Confusing laws that say different things As an NRI, I invested 5 lakhs in 2005 in an infrastructure fund in 2005. Due to US compliance, it was very cumbersome to keep it functional. I was in India for the last two months and was not able to liquidate it due to one excuse or the other- first it was getting documents from all corners, and then demonetisation.

Excuse 1. Signature does not match.
Excuse 2. Your application does not mention what type of bank account you have. (A cancelled copy of the cheque was attached, and it clearly stated it is a savings account)
Excuse 3. ID not attached. (Copy of PAN number was filed with the application)

So my money is stuck for another year at least.
Don't invest in Indian companies. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
77 Prashant 203.122.16.122 Not Easy to Do Business Manufacturing SME Delhi Noida 2/5 1/5 1/5 2/5 Register the business
Pay taxes
Confusing laws that say different things There are various problems if one wants to start their own business in India.

Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done.

Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of.

Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly.
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
78 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Online sales Delhi New Delhi 1/5 1/5 1/5 1/5 Trade outside state/ country Confusing laws that say different things Amazon operates in 13 countries worldwide.

However, only amazon.in requires the seller to have a company registration certificate and a VAT certificate to even register as a seller.

Make In India, my foot! Decided to sell on amazon.com.

I'm very idealistic too. After reading all the replies on our website, I'm depressed and shattered. I don't think I can ever get myself to bribe someone. Don't have any connections too(even if I did, I don't think I would be very comfortable using them!). Feeling helpless at the moment- it shouldn't be this difficult to start a business, should it?
Don't pay bribes! Senior Department Officials Rashid Naushad - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
79 Prashant 203.122.16.122 Not Easy to Do Business Education Delhi Noida 2/5 1/5 1/5 1/5 Register the business Other Customers People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product.

Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge.
Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
80 Prashant 203.122.16.122 Easy to Do Business Marketing Andhra Pradesh Hyderabad 3/5 3/5 1/5 3/5 Register the business I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business.

Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems.
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
81 Prashant 203.122.16.122 Not Easy to Do Business E-Commerce Haryana Panchkula 2/5 3/5 1/5 2/5 Register the business
Trade outside state/ country
Other Sustaining the business The one we're starting now is an e-commerce business for a niche consumer good. We want to share things about everything about the business; starting from how we decided on the product and the business model, about marketing and gaining initial traction. We're trying to figure out social media, even though we both are kind of shy on the social networks.

We might have a lot of resources on startups from the US and other countries. But a fact of the matter is that starting something in India (as we've learned) is a different beast. We need to start discussing things in the open so that we can learn from each other.
Plan well. Starting a business isn't the tough bit, sustaining it is. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
82 Prashant 203.122.16.122 Not Easy to Do Business IT Delhi New Delhi 3/5 2/5 1/5 2/5 Register the business
Trade outside state/ country
Can’t find information I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will:

1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience.

2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers!

3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it!

4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff!

5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India.

6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India.

7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ?

9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims

10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating.

11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West.
Move elsewhere, India isn't the place to do business. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
85 Prashant 203.122.16.122 Easy to Do Business Transport Himachal Pradesh Shimla 2/5 2/5 3/5 3/5 Register the business
Pay taxes
I have a transport company of my own, and has been successfully running for nearly two years now.

The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing.

I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely.
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. Keep it Anonymous Anonymous - abcd@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
53 Anonymous (not verified) 115.97.225.19 Not Easy to Do Business Hotel Maharashtra Thane 2/5 2/5 1/5 2/5 Register the business Corrupt officials who asked for bribes My experience was not good at all in terms of starting my business. There are officials who will not ask for bribes directly but by the way the whole system runs and procedures are delayed for some or the other reason, you are left with no other option.
The documents to be submitted were so many. It is high time that we go paperless and make it easier not only for the officials but also for us. It will reduce the time period as well.
Government should not cheat people. Go with all the documents and carry extra copies of all the documents you carry. Keep it Anonymous Anonymous 8828172217 abhishek.kharpude@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
48 Prashant 203.122.16.122 Easy to Do Business Restaurant Himachal Pradesh Dharamshala 3/5 3/5 1/5 3/5 Get construction permit
Get water connection
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill.

I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process.

It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly.

Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run.
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. Both Abhishek 9167219169 abhisheknaiir@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
45 Prashant 203.122.16.122 Not Easy to Do Business IT Telangana Hyderabad 2/5 1/5 1/5 1/5 Register the business Confusing laws that say different things Bureaucrats are more often insensitive than not, and do not have the mentality of helping citizens. Rather, they have the mentality of making things as difficult as possible - they think their job is to make things more difficult for citizens. A lot of markets are controlled by guilds and associations of existing businessmen. They place a high cost of entry for new entrants, especially someone without connections in the business community.
I experienced extortionate behavior by local working class people, goons, thugs and small time politicians/crooks. Bribes on the preface of "donations" for 100 different religious festivals a year are taken. There is a total lack of rule of the law and lawlessness. It is a utter failure on the part of the police and judiciary since they do not have the capacity to dispose cases in a timely manner. One needs to be careful and look out for extortionate,fraudulent and deceiving behavior by lawyers and some Charted Accountants.
Hire a good and trustworthy lawyer/CA who has experience in dealing with bureaucrats. They are also well-versed with the processes and procedures of the laws related to a start-up. Keep it Anonymous Anonymous 77898764578 advaygoyal52@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
27 Anonymous (not verified) 203.122.16.122 Easy to Do Business IT Rajasthan Jaipur 3/5 3/5 3/5 4/5 Acquire land
Get registration and licenses under labour laws
Trade outside state/ country
I set up an IT firm in Jaipur, Rajasthan. According to me, the only issue I had with the registration process is the lack of information available for someone to start the business. Apart from registration, I also acquired land, and got permissions for labour and trading outside the state. There is a lot of work to be done when it comes to acquiring industrial lands, or getting approvals from different offices. My only advice to entrepreneurs would be - you need to have patience with the system if you want your work to be done. Keep it Anonymous Anonymous 9982011116 ajay.seth@syoninfomedia.com I have read and I agree with the Privacy Policy mentioned below Yes
38 Prashant 203.122.16.122 Not Easy to Do Business Education Maharashtra Mumbai 4/5 3/5 3/5 3/5 Register the business
Get electricity connection
Other Lot of documents required to register Initial stage when one is trying out and testing out various other factors, the submission of documents for permission becomes a hindrance. Now with Adhar card, its better. Earlier, ration card, electricity bill, and so many other things were required. Also since none were photo-ids and processes were not computerized back then, it led to lot of corruption, too. Documents are most important and one must be very meticulous in maintaining them. Keep it Anonymous Anonymous 9833924637 ajita_avc@rediffmail.com I have read and I agree with the Privacy Policy mentioned below Yes
21 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Travel & Tourism Maharashtra Mumbai 2/5 2/5 2/5 2/5 Register the business Delay by the department even though I completed the procedure I started my Travel and Tourism business in Mumbai, Maharashtra. It wasn’t easy for me start the business. I made an attempt to register my business and my experience of registering it was not at all a good experience. The information regarding the processes involved in registering the business is not at all lucid and clear. I had to wait in the queue for more than two hours until my number was called. And there was a coupon system in place and the coupons were available only until 11.00 am. To sum it up, getting my business registered wasn’t an easy task at all. My advice to other entrepreneurs would be that please make sure you carry all the possible documents so that the process becomes simpler for you and you don’t have to go again and again or run from pillar to post to get your business registered or for any other procedures. Both Akshata Jathar 9920331347 akshatajathar57@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
102 Anonymous (not verified) 213.6.210.50 Easy to Do Business Adqke Punjab Tor Tre Ponti 1/5 5/5 1/5 5/5 Get building plan approved You Want to Know What Is Link Building and How Does It Work ?
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Keep it Anonymous Alan Whitmer Zlzoj K Wfvza alan.whitmer@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
1 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Retail Uttar Pradesh Varanasi 2/5 1/5 4/5 2/5 Register the business Delay by the department even though I completed the procedure There is clear information. Yet, compliance to it becomes difficult. Also it is time consuming to visit the office and not finding people to address the issue quickly. One has to waste a lot of time... There should be provision for getting appointment to visit the office with assurance of designated officer to be there to address the issue. Something similar to what we have for passport now. Both Amit 9899775911 amitchandra2006@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
51 Anonymous (not verified) 198.175.68.39 Easy to Do Business Robotics/Electronics Maharashtra Mumbai 4/5 3/5 4/5 4/5 Register the business We just made a partnership deed and got a PAN card made. That was pretty simple and easy. Once that is done, we were good to go. We did not find it to be a hassle. The number of documents asked was a bit problematic otherwise it was not a problem and the process went very smooth for the three of us (Three of us - school friends are the co-founders in this start-up). You should catch hold of a good CA or financial adviser who can guide you and help you in the process. Both Ankur Gosar 8147677186 ankur.gosar@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
19 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Hospitality/ Tourism Goa Anjuna 3/5 4/5 2/5 3/5 Register the business
Register property
Get permits and licenses under environmental laws
Get building plan approved
Get electricity connection
Other
Tourism and F&B licenses Can’t find information I have recently started a new business in Goa in the hospitality and tourism sector. I tried to register a new business, register property, get permissions and licenses under environment laws, get my building’s plan approved, get electricity connection and tourism, food and beverages licenses. The paperwork that was required for getting licenses is efficient and streamlined but the procedures and processes involved in getting these licenses are very complicated. The procedures are not clearly defined and one can easily get confused since there is a lot of contradicting information. The government officials are themselves confused and do not have any sort of clarity since the procedures keep on changing frequently. All of this leads to delay at the cost of the citizen’s time, effort and money. My advice to other entrepreneurs is that - you should start all the procedures as soon as possible as the time taken to obtain licenses can vary from a few days to even a few months. I am of the opinion that if you have a certain kind of rapport with certain officials or “know” a few of them it tends be of great help in getting your licenses on time.

Both
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24 Anonymous (not verified) 203.122.16.122 Easy to Do Business Medical Shop Maharashtra Nanded 2/5 4/5 4/5 4/5 Register the business
Acquire land
Register property
Get registration and licenses under labour laws
Get building plan approved
Get electricity connection
Pay taxes
File returns under labour laws, environmental laws, tax laws, etc.
It was easy for my family to set up our medicines wholesale business. We tried to register our business, acquire land, register property, get permissions and licenses under labour laws, get building plan approved, get electricity connection, pay taxes, file returns under labour laws and tax laws. I would say it was easy for us to set up and register our business because we were ready to bribe the officials. In my opinion that is a given and probably is mandatory to get your work done. My advice to other businessmen would be either be ready to bribe or have patience for the lengthy procedures and formalities in order to start and register your business or start up. Both
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55 Prashant 203.122.16.122 Not Easy to Do Business Agriculture Maharashtra Sangli 1/5 3/5 1/5 2/5 Register the business
Acquire land
Transfer property
Get building plan approved
Get electricity connection
Other Middleman, Corrupt Officials, Lack of information Without a middle man no one can purchase land. From agents suggesting you to buy land to getting loans approved - everything requires a middle man. To collect each document on time you have to bribe the officials. It is their duty to issue the documents but you have to be flexible and bribe or else the procedure gets stuck. There is no one in these government offices to give you any sort of guidance. Even the information on court fee, stamps required etc. is not available. Information about all the procedures should be available online and should also be displayed on boards in the government offices. The government officials are rude, sometimes confused themselves and not very approachable. You have to bear the brunt. Government officials should be polite, have the required knowledge about the processes and should be helpful. Carry all the possible documents and hire someone who is well aware of the government procedures. Keep it Anonymous Anonymous 9222292281 arvind.vetam@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
69 Prashant 49.204.110.82 Easy to Do Business Marketing Delhi Gurgaon 3/5 4/5 2/5 3/5 Register the business I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it.

He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities.

I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required.
Hire a CA, you won't have to worry about anything. Both Sneha Bhattacharya 7042823213 b.snehaaa@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
43 Prashant 203.122.16.122 Easy to Do Business Entertainment Delhi Hauz Khas 3/5 3/5 3/5 3/5 Register the business It was quite easy for me to set up my business (LIMN Entertainment) which I would categorize under the entertainment sector. It was easy for me because I registered under my company as a sole proprietorship and also consulted my accountant who handled everything for me. I had to submit just three documents and the process went pretty quick. Infact the process to register my company took only a week or probably 10 days. The difficult part was finding a office space in South Delhi. I looked for 25 to 30 places and my current office where we are sitting was the last place I saw. Different people have different needs. I wanted a place with natural light and parking space and this was the only place I liked which had both of them. Registration of this office (property) was a bit difficult and was an elongated process. It needed a lot of unnecessary paper work. I had got the keys of this office before the paperwork and other formalities were completed. Also had it been a Pvt. Ltd or a Public Limited company, the process of registering the company would be very tedious and no procedure is very clear and straightforward. The process online is also not very easy to understand.
One other thing I would like to mention is that the procedure of registering any business or company and the documentation should be online and paperless. It would be much easier that way. But I have heard we are getting better with time unlike how it was in the past. Like taxation is steadily becoming online, I would like the procedure of registering the business or documentation process of registering your start up should be paperless and online.
It is not advice to others but rather it is a necessity to have all your paperwork in place. A lot of learning takes place only while you are ‘in the process’. I wasn’t aware of running a company or for that manner even manage a team before I started this company. But the journey has been very interesting and I have learnt a lot in the process. One advice would be – you need to be patient. Immense patience is needed if you want to be an entrepreneur. It takes time to set up your company and also for your company to grow unless your business is inherited. My mantara has been – “choose happiness over money!” I was in a very decent and good paying job. But my happiness lied in setting up LIMN and I am very happy about how it is steadily gaining momentum and growing.
Both Divij Kaul 011 4660 2773 bhavya@limnentertainment.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
64 Anonymous (not verified) 122.178.204.191 Not Easy to Do Business Non-Profit Organisation Karnataka Bangalore 2/5 2/5 1/5 2/5 Register the business Corrupt officials who asked for bribes When I went to register my organisation, I couldn't find any information like what are the documents required, whom to approach in the office, what are the fee details (if any), what are the services given in this office, etc. All I could see were "brokers/intermediaries" who approached the clients/people, whomsoever was coming to their office and advising, directing, and doing documentation work and getting money (including bribes to be paid to government officials starting from peon to registrar). He was having a rate card - who will take how much and for what work. The rate varies from service to service. The brokers are influential enough to speak directly to the so called top officer namely "Registrar" in that office. It is a common scene in all government offices such as Regional Transport Office, Tehsildar Office, Revenue Office, Collector Office and even in Court premises. It is very difficult for a common man to complete his/her work in government office without these intermediaries/ brokers or middleman. Brokers are acting as one window system to complete your work in government offices. a) Government should get rid of all brokers/intermediaries from government offices. They should not be allowed to run shops near these government offices.
b) Government should not allow intermediaries to roam freely in government offices. Why is the government allowing access to these middlemen/ brokers in government offices and access to government seal, computer, etc?
c) Government should display "citizen charter" with more details, which can be understood by a common man.
d) Like social audits, we should create "social anti-corruption squad'', where common people can enter into any office and search officials for any possession of money apart from his own. I understand it is not practically feasible, still, we need to create some kind of responsibility amongst government employees. Or any other way accountability can be assured.
e) Why doesn't the government not talk about performance of each and every employee of the office. Like in private sector, we should assess employees' performance with more transparent ways instead of present practice like 'performance report by higher official'. All the government officials are out to cheat the common people. So, the performance of the employees should be output based and outcome based. For, example, how many files are seen by a clerk on one day? or how many certificates are issued by VAO in a month?, etc.

f) What the employee unions are doing I don't understand. In the old days, the employee unions were formed to strengthen the unity of the employees against their bosses. But today, these employee unions (government) are threatening the bosses. It is a good thing that they are joining hands for their rights. At the same time, they should think about how they are giving service to its people (for which they are getting paid). Are the unions taking actions against its employees, who are corrupt, not working properly, torturing the people unnecessarily, etc? If they think in such a manner, only then they have right to ask for a pay hike, employees rights, etc.

g) I don't understand what the department vigilance commissions and anti-corruption bureau are doing. They only showcase the case when they catch the officers, after that, they are not showcasing the progress of the case to the public. How many people are really given punishments for their corrupt acts?
Both Senthil Nathan 9566234440 brahma.senthil@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
91 Anonymous (not verified) 45.72.55.106 Easy to Do Business Af ja Andaman and Nicobar Islands Lugaggia 5/5 1/5 3/5 5/5 Get permits and licenses under environmental laws Hello

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92 Anonymous (not verified) 5.182.32.96 Easy to Do Business Hvneyekp Meghalaya Greifswald 4/5 2/5 2/5 2/5 Pay taxes Hello

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Media SEObyAxy S Wvr colston.aline@outlook.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
101 Anonymous (not verified) 50.2.15.121 Easy to Do Business Y Qoa Oqwg e Telangana Nederhasselt 5/5 1/5 1/5 2/5 File returns under labour laws, environmental laws, tax laws, etc. Hello

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Keep it Anonymous Darwin Echols T Bz Dkwk Q darwin.echols@hotmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
11 Anonymous (not verified) 103.61.255.50 Not Easy to Do Business Travel Delhi New Delhi 3/5 3/5 2/5 3/5 Other Procuring Insurance Policy Licensing Can’t find information I am in the bike renting business and I am not able to get information related to insurance policy licensing. Google will come handy Keep it Anonymous Anonymous 9811845246 devanshu.khandelwal@apar.com I have read and I agree with the Privacy Policy mentioned below Yes
10 Anonymous (not verified) 117.197.237.27 Not Easy to Do Business Consutling, Project Mgmt Odisha Bhubaneswar 1/5 2/5 2/5 2/5 Other Register to practice Delay by the department even though I completed the procedure I have applied to register as an approved Engineering Consultant to Bhubaneswar Development Authority almost 2 years ago and I am yet to hear from them. There has been no progress on my application as of yet. I am clueless to give any advice to other entrepreneurs. Senior Department Officials Dr Krishan Kumar 916742396124 dhanadam@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
32 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business Software Delhi Delhi 3/5 2/5 2/5 3/5 Register the business
Pay taxes
File returns under labour laws, environmental laws, tax laws, etc.
Other
Acquiring another business Submitting the same document to different departments I had a difficult time starting my software business in Delhi. I didn’t have to pay a bribe to register a Pvt. Ltd Company but had to pay a bribe to complete the registration of a proprietorship.
There is no clarity on taxation. For example, when you pay someone for their services you have to deduct 10% TDS. I had no idea of any sorts if that person is Amazon or a MNC who have their offices in India and if I had availed their services did I need to deduct 10% TDS. Amazon demanded a full payment. I contacted a dozen charted accountants and even a friend of mine who is in the Indian Revenue Service. None of them had a clue. But all of them suggested paying TDS to be on a safer side. So I had to pay the full amount to Amazon and on the top of that 10% to the dear Government of India. There are so many scenarios where there is no clarity at all.
Investment laws are a total mess. God help you if you ever receive a FDI. I received it once only to the return the amount of Rs. 5 lakhs. This is because the amount of running about I would have to do was not worth the amount.
The legal system is terrible. If I may say, it is effectively a joke. An acquisition of one my products fell through because the acquirer did not want to make disputes subject to the Indian jurisdiction in the contract. In the acquirer’s own words – “the Indian legal system isn’t held in very high regard here” (in Australia).
There are high costs involved in doing business especially in India. My gateway charges a 5% premium (so a 3% + a 5%) for the Indian Businesses because of the increased cost of operations. So an American Company charges only 3% whereas I have no option but to settle at 8%. There are innumerable other hassles as well. It is like a death by giving thousand cuts.

Even in the software industry, regulations are very high. Be patient and prepared to wait for a while to get through.

Keep it Anonymous Anonymous 02026634513 director@siu.in I have read and I agree with the Privacy Policy mentioned below Yes
83 Prashant 203.122.16.122 Not Easy to Do Business Property Delhi Noida 3/5 1/5 1/5 1/5 Register property They keep asking me to submit some new document every time Tranferring a property is perhaps the most painstaking procedure one can go through. I tried to transfer a property to my name, but it took me two months of waiting and running around to get it done. Unfortunately, that too they misspelled my name, but I'm not going through that hell ever again! It's very cumbersome and tiring. Make sure you spell your name right. Media Divyansh Pandey - dpandey26@gmail.com I have read and I agree with the Privacy Policy mentioned below Yes
12 Anonymous (not verified) 103.61.255.50 Not Easy to Do Business Direct Selling Delhi New Delhi 2/5 3/5 3/5 3/5 Register the business Confusing laws that say different things India doesn't have any specific law which governs Direct Selling Industry due to which people call Direct Sellers as Spammers or Fake Do your research before starting a direct selling business Keep it Anonymous Anonymous 9711099116 dtickoo@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
89 Anonymous (not verified) 185.164.57.185 Not Easy to Do Business Bldrb Delhi Maasland 1/5 1/5 5/5 2/5 Resolve the court dispute Confusing laws that say different things YOU NEED QUALITY VISITORS for your: easeofdoingbusiness.org

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Media Edison Baumgardner Sagvn edison.baumgardner@outlook.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
5 Anonymous (not verified) 60.254.110.86 Not Easy to Do Business Health Tech Company Delhi New Delhi 2/5 2/5 1/5 2/5 Get credit Corrupt officials who asked for bribes Tax Scrutiny notice came over with standard 30 pointer across the industry irrespective of whether things were applicable to us or not. After submitting a big bunch of documents, another requirement came over with 20 additional points which was not relevant to us. We appeared 5-6 times in order to settle the case and finally we had to carry 20 files and folders with us to show them few invoices of their consent. Then we needed something else to close the case as he was not able to find any fault in records. Keep your accounts updated with all documents supporting for all major expenses
Audit should be done in detail and with proper annexures
Proper approvals from Directors on major Capex & Opex expenses
Tax Audit should be properly documented
Keep it Anonymous Anonymous 9910128627 finance@pharmasecure.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes
35 Anonymous (not verified) 203.122.16.122 Not Easy to Do Business E-Commerce Maharashtra Mumbai 3/5 3/5 1/5 3/5 Register the business
Trade outside state/ country
Submitting the same document to different departments The biggest problem is the lack of clarity in the process. I went to the company registrar's office and took a form, filled it and submitted it to the officer. He gave me 'n' number of reasons explaining why they cannot accept the form, and I was given a long list of documents needed for my form to be accepted. Now to get each of these documents, I had run around to different departments of the government. No one offered help at the government office, because they expected a bribe to solve my queries.
I collected all my documents from all the offices to submit these documents to the same officer only to know another set of reasons why my form won’t be accepted and another set of documents to be submitted. At this point, I was so frustrated that I asked the officer why he didn’t tell me about these reasons and documents earlier. And he simply smiled and said, I forgot.
There will be lot more things you experience when you visit a government office. The officer was busy with some government work, which he was not supposed to be given in the first place. So this is used as an excuse to not meet you but the real reason is that he somehow wants to extract bribe from you. The more frustrated you are, the more he earns. Government employees could find a million reasons to not deal with you or your issue, and there is nothing you can do about it.
According to the standard government procedure one can complain to his higher officers but the higher officers are equal partners in taking bribe. All have defined what charges will be taken as a bribe when you want something from them.

How do I know about this? I am a son of a government officer (not company's registrar, but another government department) and despite that I tried to register my company honestly. I know both the sides of the coin. My dad tried to fight this as an honest officer when he was young. He has to visit courts till this date because some senior officers framed him in the wrong case. The last case has been running for last 2 years. My dad tried to contact everyone he can above his officers but all told him to shut up and be part of the system or else he will be in jail for sure.

If you ask me for a solution, then it's done already in passport offices. TCS is running that department amazingly. The process is exactly described on their website. No local laws affect that procedure. And your turn is decided once you register online. You will surely be able to finish with the procedure in 1 or 2 hours. You know exactly what is needed before going to that department.
Don't plan on doing business in India. Move abroad! Senior Department Officials
Keep it Anonymous
Sanjay Gedam 8652786590 gedamsanju@yahoo.com I have read and I agree with the Privacy Policy mentioned below Yes
99 Anonymous (not verified) 192.126.162.88 Not Easy to Do Business Pjjie kry b Sikkim Zuoz 5/5 1/5 4/5 1/5 Get credit Land clearances Thanks, Kenny Gresswell for easeofdoingbusiness.org Thanks, Kenny Gresswell for easeofdoingbusiness.org Media Kenny Gresswell Gm Rap gresswell.kenny87@gmail.com I have read and I agree with the Privacy Policy mentioned below Keep me updated about responses to my report and experience. Yes