NOT Easy to Do Business
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| # | Submitted | User | IP address(asc) | It was | Sector / Industry | State / UT | City | Response-time of officials | Number of documents to be submitted | Availability of information about the process | Overall Rating | It was an attempt to | Other | The problem was | Other cause | Details of experience | Advice for others | Share my story with | Name | Contact no | Privacy Policy | Contact me | Display it | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 5 | 23 Aug 2016 - 17:51 | Anonymous (not verified) | 60.254.110.86 | Not Easy to Do Business | Health Tech Company | Delhi | New Delhi | 2/5 | 2/5 | 1/5 | 2/5 | Get credit | Corrupt officials who asked for bribes | Tax Scrutiny notice came over with standard 30 pointer across the industry irrespective of whether things were applicable to us or not. After submitting a big bunch of documents, another requirement came over with 20 additional points which was not relevant to us. We appeared 5-6 times in order to settle the case and finally we had to carry 20 files and folders with us to show them few invoices of their consent. Then we needed something else to close the case as he was not able to find any fault in records. |
Keep your accounts updated with all documents supporting for all major expenses Audit should be done in detail and with proper annexures Proper approvals from Directors on major Capex & Opex expenses Tax Audit should be properly documented |
Keep it Anonymous | Anonymous | 9910128627 | finance@pharmasecure.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 61 | 14 Dec 2016 - 00:44 | Anonymous (not verified) | 58.84.15.130 | Easy to Do Business | Advertising | Maharashtra | Mumbai | 4/5 | 5/5 | 4/5 | 3/5 |
Register the business Other |
Advertising |
The market is really competitive. Having experience in the relative field plays a key part. That is what helped me. Indian market provides an excellent opportunity to start a new business in any particular field of choice. Taking help of experts who can help you register the business has helped me and hence it was easier for me. |
Doing proper homework before beginning anything is absolutely crucial. Take help from an expert. | Keep it Anonymous | Anonymous | 9833088028 | nair.radeesh@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 101 | 16 Jul 2021 - 20:28 | Anonymous (not verified) | 50.2.15.121 | Easy to Do Business | Y Qoa Oqwg e | Telangana | Nederhasselt | 5/5 | 1/5 | 1/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Darwin Echols | T Bz Dkwk Q | darwin.echols@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 92 | 23 Jan 2021 - 02:13 | Anonymous (not verified) | 5.182.32.96 | Easy to Do Business | Hvneyekp | Meghalaya | Greifswald | 4/5 | 2/5 | 2/5 | 2/5 | Pay taxes |
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Media | SEObyAxy | S Wvr | colston.aline@outlook.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 59 | 12 Dec 2016 - 16:35 | Anonymous (not verified) | 49.34.203.243 | Not Easy to Do Business | Service Industry | Gujarat | Vadodra | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Corrupt officials who asked for bribes | Obtaining an authorized licence from government department means you have to compromise on your values of honesty and seek support of/ obtain help from corrupt government officials who have every rule in their book to extract bribe from you and they will see to it that the strings are in their own hands. You are mere puppets in their hands. The problem is actually the lower level government officials who give reports and file notings to top officials who act on those reports depending on their staff which makes it a must for the businessmen to have a good rapport with these junior staff members. It would be a welcome step if officials find out the reality instead on depending on notes of his dealing clerks. | Avoid doing business which involves taking permissions and licenses from government authorities. | Senior Department Officials | SUNIL JATHAR | 8488934129 | sdjathar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 69 | 15 Dec 2016 - 15:24 | Prashant | 49.204.110.82 | Easy to Do Business | Marketing | Delhi | Gurgaon | 3/5 | 4/5 | 2/5 | 3/5 | Register the business |
I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it. He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities. I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required. |
Hire a CA, you won't have to worry about anything. | Both | Sneha Bhattacharya | 7042823213 | b.snehaaa@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 75 | 16 Dec 2016 - 12:06 | Prashant | 49.204.110.82 | Not Easy to Do Business | Steel | Delhi | Gurgaon | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Submitting the same document to different departments |
Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff. My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour. |
Avoid spending your time and grey matter on running around, and hire somebody to do it for you. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 72 | 16 Dec 2016 - 08:41 | Prashant | 49.204.110.82 | Easy to Do Business | Food | Delhi | Gurgaon | 2/5 | 3/5 | 1/5 | 2/5 | Register the business |
Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business. The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier. |
Be mindful of people. Don't give anyone any way in your lines. | Senior Department Officials | Sumit Pathak | 9873056915 | pathaksumit@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 74 | 16 Dec 2016 - 11:39 | Prashant | 49.204.110.82 | Not Easy to Do Business | IT | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Corrupt officials who asked for bribes |
1) Bribe to complete registration of proprietorship. Didn't have to give bribe for registration of private limited company thankfully. 2) No clarity on taxes. For example, when you pay someone for a service, you have to cut 10% TDS. Now, if that person is Amazon and they are a MNC with offices in India and you pay them for their servers - do you deduct TDS? Amazon wants full payment. I talked to a dozen CAs and even a friend of mine in Indian Revenue Service, all of them had no clue. But they suggested me to pay the TDS just to be safe. So I had to pay Amazon the full amount and then 10% on top of that to Dear Govt of India. 100s of scenarios like this with no clarity. 3) Investment laws are a mess. Angel investments go straight into books of account as income and are taxed. God help you if you ever receive a FDI, I finally returned the money to the investor (it was 5 lakhs), as the amount of running around I had to do was not worth it for that small amount. 4) Terrible legal system- it's effectively a joke. An acquisition for one of my products fell through because the acquirer didn't want to make disputes subject to Indian jurisdiction in the contract because, in his own words, "the Indian legal system isn't held in very high regard here (Australia)" 5) High cost of doing businesses. My gateway charges a 5% premium (so 3%+5%) for Indian businesses, because of the increased costs of operation. So, while an American company can charge only 3%, I have to settle for 8%. So many other small little things - it's like death by a thousand cuts. |
It's a tough road, starting and conducting business in India. Be prepared for a lot of hardships. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 71 | 15 Dec 2016 - 17:21 | Prashant | 49.204.110.82 | Easy to Do Business | Software/IT | Delhi | Gurgaon | 3/5 | 3/5 | 1/5 | 2/5 | Register the business | Registering an online company under sole proprietorship is the easiest way to run a business in this country. I did mine that way, and it took less than three days for it to come through. My business was up and running three days after that. | I honestly think others make a big deal out of starting a business in India. All one has to do is talk to someone who has done this before- they'll guide you. | Both | Mayank Gupta | 99876547864 | mayankgupta52@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 73 | 16 Dec 2016 - 09:04 | Prashant | 49.204.110.82 | Not Easy to Do Business | Restaurant | Uttar Pradesh | Lucknow | 3/5 | 3/5 | 2/5 | 3/5 | Register property | Corrupt officials who asked for bribes |
My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes. What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed. You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function! |
Corruption is rife and necessary. Be prepared to bribe someone or the other. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 76 | 16 Dec 2016 - 12:25 | Prashant | 49.204.110.82 | Not Easy to Do Business | Investment | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Other | Investment was troublesome | Confusing laws that say different things |
As an NRI, I invested 5 lakhs in 2005 in an infrastructure fund in 2005. Due to US compliance, it was very cumbersome to keep it functional. I was in India for the last two months and was not able to liquidate it due to one excuse or the other- first it was getting documents from all corners, and then demonetisation. Excuse 1. Signature does not match. Excuse 2. Your application does not mention what type of bank account you have. (A cancelled copy of the cheque was attached, and it clearly stated it is a savings account) Excuse 3. ID not attached. (Copy of PAN number was filed with the application) So my money is stuck for another year at least. |
Don't invest in Indian companies. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 70 | 15 Dec 2016 - 16:11 | Prashant | 49.204.110.82 | Not Easy to Do Business | Sports | Delhi | Gurgaon | 3/5 | 2/5 | 1/5 | 2/5 |
Register property Get permits and licenses under environmental laws |
Other | Laziness on the part of officers |
I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one. Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone. Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch. Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency. I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side. |
Patience is utmost needed, really. Carry copies. Don't bribe. | Senior Department Officials | Anurav | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 17 | 5 Nov 2016 - 08:10 | Anonymous (not verified) | 47.30.32.154 | Not Easy to Do Business | Private/Construction | Delhi | Sadar Bazar | 3/5 | 2/5 | 2/5 | 2/5 | Get construction permit | Corrupt officials who asked for bribes | It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. | Always keep a copy of complete paper work with you |
Both Keep it Anonymous |
Anonymous | 9968068073 | sharma.richa1507@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 98 | 21 Mar 2021 - 06:36 | Anonymous (not verified) | 45.72.55.137 | Easy to Do Business | H rezj | Maharashtra | Roscoe | 2/5 | 3/5 | 3/5 | 1/5 | Get building plan approved |
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Both | Maya Kaczmarek | Yf Vmzmnzsmtf | maya.kaczmarek@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 95 | 12 Feb 2021 - 12:20 | Anonymous (not verified) | 45.72.55.108 | Not Easy to Do Business | Pwwbj | Lakshadweep | Tabost | 1/5 | 5/5 | 5/5 | 4/5 | Other | B qjqgg Pt | Can’t find information |
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Media | Curt Weaver | Pz Kagp | weaver.curt@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 91 | 14 Jan 2021 - 05:09 | Anonymous (not verified) | 45.72.55.106 | Easy to Do Business | Af ja | Andaman and Nicobar Islands | Lugaggia | 5/5 | 1/5 | 3/5 | 5/5 | Get permits and licenses under environmental laws |
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Media | Tammi Bronner | Q blyrva | bronner.tammi@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 90 | 21 Dec 2020 - 19:43 | Anonymous (not verified) | 45.130.255.99 | Not Easy to Do Business | I vjab Ajxh h | Chandigarh | Warszawa | 4/5 | 3/5 | 3/5 | 1/5 | Get registration and licenses under labour laws | Land clearances |
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Both | Anthony Macgroarty | Hyc nqw d | macgroarty.anthony98@msn.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 15 | 3 Nov 2016 - 16:14 | Anonymous (not verified) | 42.111.76.181 | Not Easy to Do Business | Fireworks | Delhi | Rohini | 3/5 | 1/5 | 2/5 | 2/5 | Other | get license to sell fireworks. | They keep asking me to submit some new document every time | Every time, I need to approach the explosives office in Faridabad, it gives me chills in my bones as it takes a lot of time to get even a small permit. I remember that for days, I had to run around in the office to get the license. Every time I met them, they asked for some other documents. Coming from Rohini to Faridabad is in itself a great challenge especially when Diwali is already nearby. | Take as many documents as you can to the government office. You never know what the offiicials ask for or else you have to waste your one or more days. And never try to prove them wrong or give a rational reason as the officials will never listen to you. | Keep it Anonymous | Anonymous | 9873437299 | shubham.stats@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 16 | 4 Nov 2016 - 20:41 | Anonymous (not verified) | 42.111.3.176 | Easy to Do Business | Education | Maharashtra | Mumbai | 5/5 | 3/5 | 5/5 | 4/5 | Register the business | My experience has been a learning one.The whole process is decent and well managed. | Be very confident and patient, things will fall in place | Keep it Anonymous | Anonymous | 9873056915 | pnkm18@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 58 | 12 Dec 2016 - 12:44 | Anonymous (not verified) | 42.109.43.75 | Easy to Do Business | Disaster Management | Delhi | New Delhi | 5/5 | 3/5 | 3/5 | 4/5 |
Register the business Register property Get permits and licenses under environmental laws Get registration and licenses under labour laws File returns under labour laws, environmental laws, tax laws, etc. |
Working with the government was not half as difficult as I expected, at least that was my experience. There is some kind of prejudice against the government system. The hype about inefficient government is a myth. If your documents are in place, getting the work done at any government department is very easy. | Time might be an issue. The process would take some time and patience is required when you are starting your own business. | Keep it Anonymous | Anonymous | 9999558121 | saarang.agarwal26@nmims.edu.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 56 | 9 Dec 2016 - 16:30 | Anonymous (not verified) | 42.106.53.253 | Not Easy to Do Business | Medical | Gujarat | Vadodara | 3/5 | 3/5 | 3/5 | 3/5 | Register the business | Can’t find information |
I have had 5 years of experience of helping my cousin in his medical shop In Vadodra itself. And I thought of opening my own. But it was not an easy task. I could not find any information about how do I go about it. It was quite difficult and a task to get my business registered. I had to consult a third party despite of having 5 years of experience. |
Think twice before you start a new business. Think whether you get profit from it. | Keep it Anonymous | Anonymous | 8141295566 | omsaimedical28@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 104 | 6 Oct 2021 - 03:17 | Anonymous (not verified) | 23.95.51.30 | Not Easy to Do Business | Bxxypyt | Kerala | Hellendoorn | 4/5 | 3/5 | 4/5 | 2/5 | Get registration and licenses under labour laws | Confusing laws that say different things |
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Keep it Anonymous | Janette Rodd | Ipqea e Evdc | janette.rodd@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 107 | 24 Mar 2022 - 21:11 | Anonymous (not verified) | 23.230.21.13 | Not Easy to Do Business | Czwryvs Zejzty | Chandigarh | Winschoten | 4/5 | 4/5 | 2/5 | 2/5 | Get credit | Submitting the same document to different departments |
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Both | Annabelle Vela | Dh Vujos | vela.annabelle@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 102 | 12 Sep 2021 - 09:29 | Anonymous (not verified) | 213.6.210.50 | Easy to Do Business | Adqke | Punjab | Tor Tre Ponti | 1/5 | 5/5 | 1/5 | 5/5 | Get building plan approved |
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Keep it Anonymous | Alan Whitmer | Zlzoj K Wfvza | alan.whitmer@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 49 | 30 Nov 2016 - 16:40 | Prashant | 203.122.16.122 | Not Easy to Do Business | Fishing | Andhra Pradesh | Vishakhapatnam | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Confusing laws that say different things |
There is a lot of competition in Vizag in the Fishing sector, since the coast is quite favourable for catching fish. Most of the locals just catch the fish for their own subsistence, while a share of them sell it. I decided to register my own company and sell the fish to Tyson, who would package it responsibly, and sell it across the country. I actually started my business before registering the company, and by the time I had enough of a hold in the local market, I applied to Tyson to be a supplier. However, they required me to be registered as an established supplier from Vizag, and to facilitate the same, I had to register my business. When I reached the office, I did not realise I lacked the necessary documents required for registration, so I had to come back two days later. At the office, they thankfully had a token system, and my number was called after three hours. At the counter, the person seemed quite surprised to see that I had applied for a fishing licence. To my surprise, he suggested me to skip this process and continue with my business! I had to tell him that I needed the licence to supply to an MNC, to which he understood. He aided me in the whole process, but it did take a lot of time - various departments required their own set of documents and clearances. In about two weeks, my business was registered, and Tyson bought my product a month later. |
There will be a lot of running around - even if the process is less rocky. I know of people who had to spend weeks running around the offices. Carry extra copies, the department office doesn't have a copier. And lastly, treat the officials well - they are more likely to get your work done if you treat them like humans! | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 50 | 5 Dec 2016 - 18:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | Retail | Delhi | New Delhi | 4/5 | 2/5 | 1/5 | 2/5 |
Register the business Register property Get permits and licenses under environmental laws Get building plan approved Get electricity connection Get water connection |
Confusing laws that say different things |
I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better. Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time. I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here! I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea. By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is. |
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. | Both | Jimit Shah | 8460748664 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 41 | 23 Nov 2016 - 18:31 | Prashant | 203.122.16.122 | Easy to Do Business | Textiles | Delhi | Hauz Khas | 4/5 | 3/5 | 3/5 | 3/5 | Register the business |
I registered Safomasi in 2012, when I set it up with my wife, and started it a year later. Signing the business up was the easy part. As a textile business, I also needed a big, clean space. That was really difficult. In fact, this current office is only the second location I took a look at – I did not want to look further and risk losing this one. It suits our needs. Overall, the process seemed complicated though. I wasn’t really involved in the set-up of the business myself. I handed down all the work to my accountant, who did it himself. In terms of the experience, it wasn’t a hassle to me personally, but I found the amount of paperwork required by the government to be too much, taxing and frankly, unnecessary. Moreover, there was no information available about the procedure online, so I didn’t know what the next step was and hence my accountant handled all of that. Hence like everyone even I had to go through a third party despite me having all the paperwork and documents in place. So there is registration fees involved and on the top of it there is this lawyers’ or accountants’ fees involved. If one has all their documents in place, he/ she should be able to independently register the start up and not required to go through a third party. I did not know any of the costs involved as well. They were nowhere to be found – not on the websites, nowhere. When I visited the government office, all kind of unnecessary questions were posed at me rather than asking relevant information pertaining to my business or documents. |
One has to learn how to deal with people. I’ve had different experiences with different people. I’d also advise them to conduct their business, keeping their finances in mind, and only take decisions that are financially sound. At the start, there will be a lot of costs involved, and the profits will trickle in slowly – one has to be patient with it. | Both | Mahinder Singh | 9650869053 | hello@safomasi.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 26 | 16 Nov 2016 - 17:27 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | E-Commerce | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Confusing laws that say different things |
I tried to set up an e-commerce firm myself in Mumbai. The whole process was just a big headache. You don't understand who is going to look after your concern as people are mostly busy with their own personal schedule and they don't even listen to you or have the time for your concerns or doubts. If you have to get your work done, you have to wait for them to get free and eventually bend a little and be extra buttery to ask them to do your job. When they start doing your work, they would ask you questions in Marathi and that's the most irritating part if you have to register your start up in Maharashtra. Come on, you have to be kidding me, asking me to do something in Marathi! I got the form in English, and Marathi is never simple to comprehend. They use terms in the form and expect us to know the terms. Had we known those terms, we would have not asked for their help. |
Get someone to get your work done. Take a Charted Accountant’s or a lawyer’s help. You would forget about who you are when you step into the mess they are into. The lawyer or the Charted Accountant would handle everything for you. |
Keep it Anonymous | Anonymous | 9820933429 | ramesh.joshi65@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 48 | 28 Nov 2016 - 15:07 | Prashant | 203.122.16.122 | Easy to Do Business | Restaurant | Himachal Pradesh | Dharamshala | 3/5 | 3/5 | 1/5 | 3/5 |
Get construction permit Get water connection |
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill. I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process. It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly. Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run. |
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. | Both | Abhishek | 9167219169 | abhisheknaiir@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 46 | 24 Nov 2016 - 17:02 | Prashant | 203.122.16.122 | Not Easy to Do Business | Labour | Karnataka | Mysore | 2/5 | 3/5 | 2/5 | 2/5 | Get registration and licenses under labour laws | Other | Labour issues |
For me the problem was dealing with the labour. The problem is that they deserve better, but I cannot pay them more than the market for the fear of being noncompetitive and losing business. But then they don't care much for the money they are paid. Timelines, work ethics, etc. mean nothing to them. But I don't blame them. Right now it's Modi ji's kripa. My business is dead for next few months. No new projects are going to come in, as people are going to hold onto their money now especially if their net worth is less now maybe due to black money, or maybe due to crashed property. The future is uncertain. This policy is really anti-small trade business. People like Ambani selling the daily essentials to common men will not be affected, since demand will never drop. Then, there is also the fear of being prosecuted for something you haven't done wrong. For example, not deducting the right TDS, or putting the wrong tax. Kejriwal had come out with a system of code for each item. Nobody implemented it! We do our work, but need to keep up with stupid compliances, which are subject to whims and fancies of illiterate politicians- most of whom haven't seen a business meeting in their lives, I am sure! It just takes up so much of your time. Harassment by officials is a valid and certain threat. |
Have contingency plans. Be prepared to run around offices, and be harassed by the ones who run them. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 47 | 28 Nov 2016 - 12:47 | Prashant | 203.122.16.122 | Not Easy to Do Business | Media | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 | Register the business | Submitting the same document to different departments |
I did not know where do we start. The whole process took me about fifteen days, just to register a sole proprietorship. Now, I know it may not sound like a lot, but it is a lot when one circles a government office for two weeks, every single day. Every other day, they would ask me for a different document. Then, they would direct me to another desk, where the same procedure was followed. I was never asked for a bribe, but in retrospect, I wouldn't have minded if I paid a few hundreds here and there, if that meant my work would get done faster. There isn't even a proper parking space outside the offices. Thank god for Uber! One of the worst things about making rounds of these offices was that you had to wait there until your number or name is called for. I remember staying hungry for the first day. From the next day, my mother sent a tiffin with me! A lot of other people brought some food as well, so it was pretty apparent that they were accustomed to such a system. Lastly, I wish the system required less paper - not only for convenience, but also as a concern for the environment. It creates unnecessary hassles and wastage. How about starting an app, on which you can scan and directly send your documents? I think it would make everyone's work a lot more easier. |
Take loads of copies of all your documents when you go. Carry food. Try not to bribe them, in spite of how alluring it may seem! | Keep it Anonymous | Anonymous | 7767021676 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 45 | 24 Nov 2016 - 15:35 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Telangana | Hyderabad | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Confusing laws that say different things |
Bureaucrats are more often insensitive than not, and do not have the mentality of helping citizens. Rather, they have the mentality of making things as difficult as possible - they think their job is to make things more difficult for citizens. A lot of markets are controlled by guilds and associations of existing businessmen. They place a high cost of entry for new entrants, especially someone without connections in the business community. I experienced extortionate behavior by local working class people, goons, thugs and small time politicians/crooks. Bribes on the preface of "donations" for 100 different religious festivals a year are taken. There is a total lack of rule of the law and lawlessness. It is a utter failure on the part of the police and judiciary since they do not have the capacity to dispose cases in a timely manner. One needs to be careful and look out for extortionate,fraudulent and deceiving behavior by lawyers and some Charted Accountants. |
Hire a good and trustworthy lawyer/CA who has experience in dealing with bureaucrats. They are also well-versed with the processes and procedures of the laws related to a start-up. | Keep it Anonymous | Anonymous | 77898764578 | advaygoyal52@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 22 | 16 Nov 2016 - 16:22 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | Automotive Aftermarket | Gujarat | Ahemdabad | 3/5 | 3/5 | 4/5 | 3/5 |
Register the business Get electricity connection Get water connection Trade outside state/ country |
We have a family business of automotive aftermarket in Ahmadabad, Gujarat. We tried to register the business, get water and electricity connection and register for trade outside the state/ country. It was easy for us to start the business because we took help of our sales tax consultant to get the registration process initiated. His guidance and the ‘right’ contacts he had facilitated the registration process. | My advice for others would be – go through an expert accountant or a lawyer who has an expertise in the domain of getting the business or a start up registered. Have all your documents in place for the process to be faster. And if you or your accountant or lawyer ‘know’ some government officials or have certain contacts who can help you out with these procedures, it is like icing on the cake. | Senior Department Officials | Aditi Upadhyay | 9408644191 | udapdhyay73@yahoomail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 2 | 12 Apr 2016 - 17:57 | Shashi | 203.122.16.122 | Not Easy to Do Business | Banking | Delhi | N Delhi | 3/5 | 1/5 | 2/5 | 2/5 | Other | Open Bank account | Can’t find information | I wanted to open a bank account for my proprietorship firm. Banks kept me asking for the PAN card for the firm and Service tax / sales tax registration certificate. However, for a proprietorship firm, PAN card of proprietor works for firm as well. Also, being a new firm, and not foreseeing the turnover crossing 2 lakh for the first year, it wasn't necessary to go for service / sales tax registration. | Don't start a proprietorship firm if you are looking at a very small turnover. | Both | Vikram Saluja | 9999999999 | vikram.saluja@vsaluja.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 67 | 15 Dec 2016 - 12:55 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hospitality | Delhi | New Delhi | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Other | Time taken to register and get licenses was longer | We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. | Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. | Keep it Anonymous | Anonymous | NA | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 55 | 9 Dec 2016 - 14:42 | Prashant | 203.122.16.122 | Not Easy to Do Business | Agriculture | Maharashtra | Sangli | 1/5 | 3/5 | 1/5 | 2/5 |
Register the business Acquire land Transfer property Get building plan approved Get electricity connection |
Other | Middleman, Corrupt Officials, Lack of information | Without a middle man no one can purchase land. From agents suggesting you to buy land to getting loans approved - everything requires a middle man. To collect each document on time you have to bribe the officials. It is their duty to issue the documents but you have to be flexible and bribe or else the procedure gets stuck. There is no one in these government offices to give you any sort of guidance. Even the information on court fee, stamps required etc. is not available. | Information about all the procedures should be available online and should also be displayed on boards in the government offices. The government officials are rude, sometimes confused themselves and not very approachable. You have to bear the brunt. Government officials should be polite, have the required knowledge about the processes and should be helpful. Carry all the possible documents and hire someone who is well aware of the government procedures. | Keep it Anonymous | Anonymous | 9222292281 | arvind.vetam@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 63 | 14 Dec 2016 - 16:11 | Prashant | 203.122.16.122 | Easy to Do Business | Media | Delhi | Gurgaon | 2/5 | 2/5 | 1/5 | 2/5 | Register the business |
For me, the only real problem was to find the appropriate CA to do my work for me. I never intended to do the running around, so finding a CA was the primary step for me. He tried to explain the procedure to me, but I told him not to bother - I just asked him which documents were required from my side, and how many copies of it would he require. My whole procedure was finished within a week, and I had no issues because I hired a CA who could be trusted. |
Get a good CA, and conducting business won't be a problem. Yes, the CA might be a little costly, but most comforts are. If you want to save on time and want a hassle-free start, that is the only way out. | Keep it Anonymous | - | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 52 | 8 Dec 2016 - 14:14 | Prashant | 203.122.16.122 | Easy to Do Business | Education | Uttar Pradesh | Meerut | 3/5 | 3/5 | 1/5 | 3/5 |
Register the business Acquire land Register property |
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required. The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined. It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections. The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that. |
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 65 | 14 Dec 2016 - 17:12 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | Gurgaon | 4/5 | 3/5 | 1/5 | 3/5 | Register the business | Can’t find information |
I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company. The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files. However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago. However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better! |
Ask someone who has already registered business in the field, they should be able to help you out, or hire a lawyer who will make the process easier for you. | Senior Department Officials | Shyam Mohan | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 57 | 9 Dec 2016 - 17:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Laundry | Maharashtra | Mumbai | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Get permits and licenses under environmental laws Get registration and licenses under labour laws Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
Can’t find information | There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. | Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. | Both | Akshay Karkhanis | 9930754656 | mailaku.akshay@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 20 | 16 Nov 2016 - 14:54 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Development Sector | Bihar | Muzaffarpur | 1/5 | 2/5 | 1/5 | 1/5 | Other | NGO Registration (Social Enterprise) | Confusing laws that say different things |
I am from Muzzafarpur, Bihar. I recently started a new enterprise in the Development Sector. I tried to register a NGO (Social Enterprise). I would say that the services provided in terms of registering the NGO are not at all time bound. It could take any amount of time to get your NGO registered. More over, my experience was that there is no sense of accountability when it comes to the government procedures related to starting up a business or an enterprise. |
My advice to other people who want to have their own start ups would be that, since it is very difficult to start a venture in Bihar or even invest in Bihar, you should get your organization registered in any other state but not Bihar. |
Both | Krishna Gopal Singh | 9538540985 | socialworksocietyindia@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 31 | 16 Nov 2016 - 17:52 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Financial Advisory | Maharashtra | Pune | 2/5 | 1/5 | 2/5 | 2/5 | Other | Filing tenders | Can’t find information |
I was told it would take five years for me to get a permanent certificate for my financial services company and until then a temporary certificate would be issued. I bribed Rs. 6,000 and got the registration certificate in three days. My father already had one manufacturing business and intended to open a new business. Since he did not have the time to run around for completing the formalities, we had to hire an accountant and he charged us Rs. 40,000. Like most of the other entrepreneurs, even I had experienced what it really meant to go to bureaucrats and experienced red tape. I had to go various people for ‘n’ number of signatures and stamps. There were so many corrections I had to make in multiple documents to get my company registered. I don’t think there is anything called as – ‘single window clearance’. My father had to set up a chemical plant and had to wait for a year to get environmental clearances. He also had to pay bribes along the way and despite wait for a year. How do we make in India if we are not allowed to make in India? There is no clear knowledge about how to start a company. Most of the people are of the opinion that a lot of money is required to start a company. I started my company with Rs. 8,000 out of which Rs. 6,000 was a bribe. Even if people have some really fascinating ideas, they don’t start a company because they think that it will cost them a lot. The tendering process of the government is flawed and corrupt. It is always given to people who are ‘known’ to the government officials. Once when we managed to get a contract on a fair basis because we really did quote low prices, we were called and blasted by an official. He asked us how we could take up the project when we had no clue about the place where the project was going to start. He finally introduced us to an agent who had taken care of all the previous people who had managed to get the contracts. This is my experience of Pune, Maharashtra. I have no clue how does it work anywhere else in the country. |
It doesn’t take a lot of money to start up a business. So don’t be hesitant if you are thinking about the money and finances are your only concern. | Senior Department Officials | Jason Richardson | - | slamdunk2003@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 23 | 16 Nov 2016 - 16:24 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | Media | Gujarat | Ahemdabad | 3/5 | 3/5 | 3/5 | 3/5 | Register the business |
It was pretty much easy for us to set up our media enterprise in Ahmadabad, Gujarat. We are a partnership firm called as – Videowala and mostly work for the Adani Group and make short films as a part for their Corporate Social Responsibility. We won the 62nd National Film Award for the year 2014 under Best Debut Film of a Director (Non-Feature) Category for our documentary – ‘Goonga Pehelwan’. We are a partnership firm and a partnership firm is one of the easiest to register. It took us just five days to register the business and did not drain out our energies. Hence we could better concentrate on our business. |
My advice to other start ups would be if you have no idea about the procedures involved and the paperwork, go through an accountancy firm or some legal experts. It helps you focus on your business better rather than wasting your energy and time on the processes involved. | Keep it Anonymous | Anonymous | 9376806111 | mit@videowala.co.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 24 | 16 Nov 2016 - 17:01 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | Medical Shop | Maharashtra | Nanded | 2/5 | 4/5 | 4/5 | 4/5 |
Register the business Acquire land Register property Get registration and licenses under labour laws Get building plan approved Get electricity connection Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
It was easy for my family to set up our medicines wholesale business. We tried to register our business, acquire land, register property, get permissions and licenses under labour laws, get building plan approved, get electricity connection, pay taxes, file returns under labour laws and tax laws. I would say it was easy for us to set up and register our business because we were ready to bribe the officials. In my opinion that is a given and probably is mandatory to get your work done. | My advice to other businessmen would be either be ready to bribe or have patience for the lengthy procedures and formalities in order to start and register your business or start up. |
Both Keep it Anonymous |
Anonymous | 07350009214 | anurag.jain15@apu.edu.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 25 | 16 Nov 2016 - 17:18 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Social Sector,Non-profit | Karnataka | Bengaluru | 2/5 | 2/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
They keep asking me to submit some new document every time |
I helped to register a non-governmental organisation in the social sector in Bengaluru, Karnataka. The number of documents required to do the work was boggling, and very troublesome. It was quite a task to get a VAT certificate for our social enterprise. It took close to a year, as the process was lengthy and the officials kept asking for newer documents at every visit. |
An advice to younger entrepreneurs would be that if you are not ready to bribe the officials, you should be ready to go through a lengthy process to get necessary certificates and documents. | Keep it Anonymous | Anonymous | 9916967853 | nitin.anjaneya@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 27 | 16 Nov 2016 - 17:34 | Anonymous (not verified) | 203.122.16.122 | Easy to Do Business | IT | Rajasthan | Jaipur | 3/5 | 3/5 | 3/5 | 4/5 |
Acquire land Get registration and licenses under labour laws Trade outside state/ country |
I set up an IT firm in Jaipur, Rajasthan. According to me, the only issue I had with the registration process is the lack of information available for someone to start the business. Apart from registration, I also acquired land, and got permissions for labour and trading outside the state. There is a lot of work to be done when it comes to acquiring industrial lands, or getting approvals from different offices. | My only advice to entrepreneurs would be - you need to have patience with the system if you want your work to be done. | Keep it Anonymous | Anonymous | 9982011116 | ajay.seth@syoninfomedia.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 28 | 16 Nov 2016 - 17:39 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Media | Maharashtra | Mumbai | 4/5 | 3/5 | 1/5 | 3/5 | Register the business | Other | Requirement of a Broker | I registered my business in the media sector. Though the response time was pretty decent, I was surprised at the lack of information available anywhere on the internet about the steps you need to take to register a company. One of my main issues with the system is that it is essential to have a broker to speed up the process. I could not have done it myself without going through party. | My advice would be you will need a legal expert or some sort of broker who is well versed with the procedure of registering your company or business. | Both | Punit | 8080222210 | punit@mediasolutions.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 29 | 16 Nov 2016 - 17:44 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Branding | Gujarat | Ahemdabad | 2/5 | 1/5 | 1/5 | 2/5 | Register the business | Other | Didn't know anything about bureaucracy |
In my opinion, it is absolutely not easy to conduct business in India. I tried to establish a brand that produces sunglasses in Ahemdabad, Gujarat. Aside from the total lack of information, I had to submit completely unnecessary documents. I fail to understand as to why my phone bill was required, when I’m already submitting another documents for address proof? I still don't know why they need so many documents. I did not have any foresight, and it was made worse by the bureaucracy at the government offices, where nobody really knew anything. I had to go to various offices and stand in the queue to figure out which document is required by which window. I also did not have a team, and thought I could do everything by myself - one can't fight the bureaucracy alone! |
I acted a bit prematurely in terms of starting a business, but I advise other budding entrepreneurs to establish a team from the start, and trust them. I thought I could run around and do the paperwork myself, but one requires legal help in establishing a business in this country for sure. You cannot do everything on your own even if you are of the idea that you know the procedures. If you want to excel in a certain sector, you need to know the sector in and out. | Media | Siddhant | 9033227176 | sjgupta010@yahoo.in | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 30 | 16 Nov 2016 - 17:47 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Restaurant | Maharashtra | Mumbai | 2/5 | 1/5 | 1/5 | 1/5 |
Register the business Get registration and licenses under labour laws |
Can’t find information |
I had a lot of problems starting my restaurant in Mumbai. It was not easy for me to start my business. I tried to register the property, get permissions and licenses under the labour laws. My restaurant serves alcohol and even has hookah. So for me it was all the more difficult. I had to run from pillar to post to get my permits in place. I also had to pay bribe in order ‘to get things done’ at a faster pace. Apart from that once my restaurant started, I had to tip off the policemen in order to keep my business going. Or else for whatever stupid reason and probably an invalid one, my restaurant would have been shut down permanently. This is my experience in Mumbai and I am not aware of other cities in India. The customers, vendors and clients are also at times indifferent. They don’t feel any remorse in wasting someone’s time, energy and indulge in petty cheating at the cost of others. I am sure such instances take place abroad as well but the magnitude would definitely be significantly lesser. |
Be ready to grease the officials’ palms if you do not want any hindrances in the procedure of getting your business set up, registered and inspected. | Keep it Anonymous | Anonymous | - | rayleigh17@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes |