NOT Easy to Do Business
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| # | Submitted | User | IP address | It was | Sector / Industry | State / UT | City | Response-time of officials | Number of documents to be submitted | Availability of information about the process | Overall Rating(asc) | It was an attempt to | Other | The problem was | Other cause | Details of experience | Advice for others | Share my story with | Name | Contact no | Privacy Policy | Contact me | Display it | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52 | 8 Dec 2016 - 14:14 | Prashant | 203.122.16.122 | Easy to Do Business | Education | Uttar Pradesh | Meerut | 3/5 | 3/5 | 1/5 | 3/5 |
Register the business Acquire land Register property |
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required. The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined. It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections. The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that. |
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 56 | 9 Dec 2016 - 16:30 | Anonymous (not verified) | 42.106.53.253 | Not Easy to Do Business | Medical | Gujarat | Vadodara | 3/5 | 3/5 | 3/5 | 3/5 | Register the business | Can’t find information |
I have had 5 years of experience of helping my cousin in his medical shop In Vadodra itself. And I thought of opening my own. But it was not an easy task. I could not find any information about how do I go about it. It was quite difficult and a task to get my business registered. I had to consult a third party despite of having 5 years of experience. |
Think twice before you start a new business. Think whether you get profit from it. | Keep it Anonymous | Anonymous | 8141295566 | omsaimedical28@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 60 | 13 Dec 2016 - 10:51 | Anonymous (not verified) | 1.186.60.46 | Not Easy to Do Business | Service | Maharashtra | Mumbai | 3/5 | 3/5 | 3/5 | 3/5 | Get registration and licenses under labour laws | Confusing laws that say different things | I am an auto driver, I own the autorickshaw and I also have the permit. I am doing this business since almost three decades. It was not so easy to start as you have to understand the laws of RTO. To get the permit for the autorickshaw is a difficult task. You have to run around and make sure you show your face to the concerned officer everyday. But I would say that despite it is difficult you've to try your best to have your own start-up. | Get all the information first and then start your business. A bit of research is required before you start your business. | Keep it Anonymous | Anonymous | 9892792055 | heenathakker0509@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 61 | 14 Dec 2016 - 00:44 | Anonymous (not verified) | 58.84.15.130 | Easy to Do Business | Advertising | Maharashtra | Mumbai | 4/5 | 5/5 | 4/5 | 3/5 |
Register the business Other |
Advertising |
The market is really competitive. Having experience in the relative field plays a key part. That is what helped me. Indian market provides an excellent opportunity to start a new business in any particular field of choice. Taking help of experts who can help you register the business has helped me and hence it was easier for me. |
Doing proper homework before beginning anything is absolutely crucial. Take help from an expert. | Keep it Anonymous | Anonymous | 9833088028 | nair.radeesh@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 65 | 14 Dec 2016 - 17:12 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | Gurgaon | 4/5 | 3/5 | 1/5 | 3/5 | Register the business | Can’t find information |
I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company. The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files. However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago. However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better! |
Ask someone who has already registered business in the field, they should be able to help you out, or hire a lawyer who will make the process easier for you. | Senior Department Officials | Shyam Mohan | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 66 | 14 Dec 2016 - 17:40 | Anonymous (not verified) | 106.51.241.213 | Not Easy to Do Business | Media | Karnataka | Bangalore | 2/5 | 4/5 | 2/5 | 3/5 | Register the business | Corrupt officials who asked for bribes | Initially we tried to register our company ourselves. But the officials kept on delaying for reasons only known to them. Every time we went to the office to submit the documents asked to submit, we were asked for some different documents. Then we approached an agency and they were able to do the work easily. So we were not able to register by ourselves and had to approach a third party. |
For registering business, the process will be easier only when you approach some agencies or know some insider. Many agencies have come up with packages as the process is cumbersome. For example: http://www.legalwiz.in/private-limited-company?gclid=CJ2w8fjS89ACFc4SaAodUy4PAg is a website which is quite helpful in this regard. |
Keep it Anonymous | Anonymous | 9886918876 | ranjith@knappily.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 69 | 15 Dec 2016 - 15:24 | Prashant | 49.204.110.82 | Easy to Do Business | Marketing | Delhi | Gurgaon | 3/5 | 4/5 | 2/5 | 3/5 | Register the business |
I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it. He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities. I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required. |
Hire a CA, you won't have to worry about anything. | Both | Sneha Bhattacharya | 7042823213 | b.snehaaa@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 73 | 16 Dec 2016 - 09:04 | Prashant | 49.204.110.82 | Not Easy to Do Business | Restaurant | Uttar Pradesh | Lucknow | 3/5 | 3/5 | 2/5 | 3/5 | Register property | Corrupt officials who asked for bribes |
My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes. What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed. You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function! |
Corruption is rife and necessary. Be prepared to bribe someone or the other. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 80 | 16 Dec 2016 - 14:53 | Prashant | 203.122.16.122 | Easy to Do Business | Marketing | Andhra Pradesh | Hyderabad | 3/5 | 3/5 | 1/5 | 3/5 | Register the business |
I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business. Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems. |
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 85 | 16 Dec 2016 - 17:13 | Prashant | 203.122.16.122 | Easy to Do Business | Transport | Himachal Pradesh | Shimla | 2/5 | 2/5 | 3/5 | 3/5 |
Register the business Pay taxes |
I have a transport company of my own, and has been successfully running for nearly two years now. The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing. I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely. |
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 1 | 3 Mar 2016 - 17:53 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Retail | Uttar Pradesh | Varanasi | 2/5 | 1/5 | 4/5 | 2/5 | Register the business | Delay by the department even though I completed the procedure | There is clear information. Yet, compliance to it becomes difficult. Also it is time consuming to visit the office and not finding people to address the issue quickly. One has to waste a lot of time... | There should be provision for getting appointment to visit the office with assurance of designated officer to be there to address the issue. Something similar to what we have for passport now. | Both | Amit | 9899775911 | amitchandra2006@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 2 | 12 Apr 2016 - 17:57 | Shashi | 203.122.16.122 | Not Easy to Do Business | Banking | Delhi | N Delhi | 3/5 | 1/5 | 2/5 | 2/5 | Other | Open Bank account | Can’t find information | I wanted to open a bank account for my proprietorship firm. Banks kept me asking for the PAN card for the firm and Service tax / sales tax registration certificate. However, for a proprietorship firm, PAN card of proprietor works for firm as well. Also, being a new firm, and not foreseeing the turnover crossing 2 lakh for the first year, it wasn't necessary to go for service / sales tax registration. | Don't start a proprietorship firm if you are looking at a very small turnover. | Both | Vikram Saluja | 9999999999 | vikram.saluja@vsaluja.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 3 | 19 Apr 2016 - 12:53 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Education | Delhi | Delhi | 2/5 | 2/5 | 3/5 | 2/5 | Register the business | Delay by the department even though I completed the procedure | Sample feedback for testing interface | Be ready to spend a year chasing permits. | Keep it Anonymous | Anonymous | 7042823213 | sajad@ccs.in | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 5 | 23 Aug 2016 - 17:51 | Anonymous (not verified) | 60.254.110.86 | Not Easy to Do Business | Health Tech Company | Delhi | New Delhi | 2/5 | 2/5 | 1/5 | 2/5 | Get credit | Corrupt officials who asked for bribes | Tax Scrutiny notice came over with standard 30 pointer across the industry irrespective of whether things were applicable to us or not. After submitting a big bunch of documents, another requirement came over with 20 additional points which was not relevant to us. We appeared 5-6 times in order to settle the case and finally we had to carry 20 files and folders with us to show them few invoices of their consent. Then we needed something else to close the case as he was not able to find any fault in records. |
Keep your accounts updated with all documents supporting for all major expenses Audit should be done in detail and with proper annexures Proper approvals from Directors on major Capex & Opex expenses Tax Audit should be properly documented |
Keep it Anonymous | Anonymous | 9910128627 | finance@pharmasecure.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 8 | 27 Sep 2016 - 12:31 | Anonymous (not verified) | 106.222.56.83 | Not Easy to Do Business | Trading | Delhi | Delhi | 3/5 | 2/5 | 1/5 | 2/5 | Register property | Can’t find information | I wanted to know if my property comes under commercial area or not? There was no website or any designated place where I could go and find this out. This was a problematic thing I faced while registering my property. | NA | Keep it Anonymous | Anonymous | 8130959618 | tusharsingal1510@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 10 | 13 Oct 2016 - 17:19 | Anonymous (not verified) | 117.197.237.27 | Not Easy to Do Business | Consutling, Project Mgmt | Odisha | Bhubaneswar | 1/5 | 2/5 | 2/5 | 2/5 | Other | Register to practice | Delay by the department even though I completed the procedure | I have applied to register as an approved Engineering Consultant to Bhubaneswar Development Authority almost 2 years ago and I am yet to hear from them. There has been no progress on my application as of yet. | I am clueless to give any advice to other entrepreneurs. | Senior Department Officials | Dr Krishan Kumar | 916742396124 | dhanadam@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 13 | 17 Oct 2016 - 07:41 | Anonymous (not verified) | 122.162.93.116 | Not Easy to Do Business | Education | Delhi | Delhi | 2/5 | 2/5 | 2/5 | 2/5 | Get building plan approved | They keep asking me to submit some new document every time | Its a visious circle | Find out a mediator who knows everything and can get things done at one go - a lawyer or a charted accountant. | Keep it Anonymous | Anonymous | 01122222222 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 15 | 3 Nov 2016 - 16:14 | Anonymous (not verified) | 42.111.76.181 | Not Easy to Do Business | Fireworks | Delhi | Rohini | 3/5 | 1/5 | 2/5 | 2/5 | Other | get license to sell fireworks. | They keep asking me to submit some new document every time | Every time, I need to approach the explosives office in Faridabad, it gives me chills in my bones as it takes a lot of time to get even a small permit. I remember that for days, I had to run around in the office to get the license. Every time I met them, they asked for some other documents. Coming from Rohini to Faridabad is in itself a great challenge especially when Diwali is already nearby. | Take as many documents as you can to the government office. You never know what the offiicials ask for or else you have to waste your one or more days. And never try to prove them wrong or give a rational reason as the officials will never listen to you. | Keep it Anonymous | Anonymous | 9873437299 | shubham.stats@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 17 | 5 Nov 2016 - 08:10 | Anonymous (not verified) | 47.30.32.154 | Not Easy to Do Business | Private/Construction | Delhi | Sadar Bazar | 3/5 | 2/5 | 2/5 | 2/5 | Get construction permit | Corrupt officials who asked for bribes | It was quite tough to complete the construction on time due to the continuous and unnecessary interference of the officials on the construction site. | Always keep a copy of complete paper work with you |
Both Keep it Anonymous |
Anonymous | 9968068073 | sharma.richa1507@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 21 | 16 Nov 2016 - 15:07 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Travel & Tourism | Maharashtra | Mumbai | 2/5 | 2/5 | 2/5 | 2/5 | Register the business | Delay by the department even though I completed the procedure | I started my Travel and Tourism business in Mumbai, Maharashtra. It wasn’t easy for me start the business. I made an attempt to register my business and my experience of registering it was not at all a good experience. The information regarding the processes involved in registering the business is not at all lucid and clear. I had to wait in the queue for more than two hours until my number was called. And there was a coupon system in place and the coupons were available only until 11.00 am. To sum it up, getting my business registered wasn’t an easy task at all. | My advice to other entrepreneurs would be that please make sure you carry all the possible documents so that the process becomes simpler for you and you don’t have to go again and again or run from pillar to post to get your business registered or for any other procedures. | Both | Akshata Jathar | 9920331347 | akshatajathar57@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 25 | 16 Nov 2016 - 17:18 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Social Sector,Non-profit | Karnataka | Bengaluru | 2/5 | 2/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
They keep asking me to submit some new document every time |
I helped to register a non-governmental organisation in the social sector in Bengaluru, Karnataka. The number of documents required to do the work was boggling, and very troublesome. It was quite a task to get a VAT certificate for our social enterprise. It took close to a year, as the process was lengthy and the officials kept asking for newer documents at every visit. |
An advice to younger entrepreneurs would be that if you are not ready to bribe the officials, you should be ready to go through a lengthy process to get necessary certificates and documents. | Keep it Anonymous | Anonymous | 9916967853 | nitin.anjaneya@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 29 | 16 Nov 2016 - 17:44 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Branding | Gujarat | Ahemdabad | 2/5 | 1/5 | 1/5 | 2/5 | Register the business | Other | Didn't know anything about bureaucracy |
In my opinion, it is absolutely not easy to conduct business in India. I tried to establish a brand that produces sunglasses in Ahemdabad, Gujarat. Aside from the total lack of information, I had to submit completely unnecessary documents. I fail to understand as to why my phone bill was required, when I’m already submitting another documents for address proof? I still don't know why they need so many documents. I did not have any foresight, and it was made worse by the bureaucracy at the government offices, where nobody really knew anything. I had to go to various offices and stand in the queue to figure out which document is required by which window. I also did not have a team, and thought I could do everything by myself - one can't fight the bureaucracy alone! |
I acted a bit prematurely in terms of starting a business, but I advise other budding entrepreneurs to establish a team from the start, and trust them. I thought I could run around and do the paperwork myself, but one requires legal help in establishing a business in this country for sure. You cannot do everything on your own even if you are of the idea that you know the procedures. If you want to excel in a certain sector, you need to know the sector in and out. | Media | Siddhant | 9033227176 | sjgupta010@yahoo.in | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 31 | 16 Nov 2016 - 17:52 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Financial Advisory | Maharashtra | Pune | 2/5 | 1/5 | 2/5 | 2/5 | Other | Filing tenders | Can’t find information |
I was told it would take five years for me to get a permanent certificate for my financial services company and until then a temporary certificate would be issued. I bribed Rs. 6,000 and got the registration certificate in three days. My father already had one manufacturing business and intended to open a new business. Since he did not have the time to run around for completing the formalities, we had to hire an accountant and he charged us Rs. 40,000. Like most of the other entrepreneurs, even I had experienced what it really meant to go to bureaucrats and experienced red tape. I had to go various people for ‘n’ number of signatures and stamps. There were so many corrections I had to make in multiple documents to get my company registered. I don’t think there is anything called as – ‘single window clearance’. My father had to set up a chemical plant and had to wait for a year to get environmental clearances. He also had to pay bribes along the way and despite wait for a year. How do we make in India if we are not allowed to make in India? There is no clear knowledge about how to start a company. Most of the people are of the opinion that a lot of money is required to start a company. I started my company with Rs. 8,000 out of which Rs. 6,000 was a bribe. Even if people have some really fascinating ideas, they don’t start a company because they think that it will cost them a lot. The tendering process of the government is flawed and corrupt. It is always given to people who are ‘known’ to the government officials. Once when we managed to get a contract on a fair basis because we really did quote low prices, we were called and blasted by an official. He asked us how we could take up the project when we had no clue about the place where the project was going to start. He finally introduced us to an agent who had taken care of all the previous people who had managed to get the contracts. This is my experience of Pune, Maharashtra. I have no clue how does it work anywhere else in the country. |
It doesn’t take a lot of money to start up a business. So don’t be hesitant if you are thinking about the money and finances are your only concern. | Senior Department Officials | Jason Richardson | - | slamdunk2003@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 39 | 23 Nov 2016 - 18:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hotel | Maharashtra | Murud Janjira | 2/5 | 1/5 | 2/5 | 2/5 |
Register the business Get construction permit Get registration and licenses under labour laws Get electricity connection Get water connection Pay taxes Resolve the court dispute Get through bankruptcy |
Other | Getting a license to serve alcohol was a problem | It was a tough time getting licquor licensed to put up a bar in the restaurant. It was a fight we fought for so many years | Follow your instinct and do a strong market study. Don't do what everyone is doing. In our time we were the pioneers in the business in our vicinity. However today, we are facing a lot of competition | Both | Kumudini Tavsalkar | 9769564269 | tanvi.tavsalkar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 42 | 23 Nov 2016 - 18:40 | Prashant | 203.122.16.122 | Not Easy to Do Business | Management Consultancy | Delhi | Hauz Khas | 4/5 | 3/5 | 1/5 | 2/5 | Register the business | Can’t find information |
Coming from the UK, the whole procedure went a little quicker than I expected. We hired a lawyer who handled all of the legal work. As per the experience, the lack of information regarding how to set up a business here is terrible. In the UK, every piece of information is on the government’s website, which makes the whole procedure very simple, whereas in India, it is so difficult to understand on your own! I would count this alone as a barrier to entry. Every step had to be explained to me by the lawyer or the accountant. And I had no option but to trust my lawyer. There are many grey areas regarding taxes and you don’t know surely what you need to do. Some of our clients are international and we receive certain fees for our expertise in dollars. Hence my accountant advised me to pay certain taxes since but he said it wasn’t a rule and I wasn’t sure whether I needed to pay that tax or not. The procedure could be set up online and that way it could be much easier and less complicated for people like me to go through the procedure. |
To newer entrepreneurs, I would advise you to pick out good lawyers and accountants, and trust them. They know this system best, and work very well with it. In India, such services are quite reasonable in terms of costs – back home; the legal fees alone are too high! Lastly, I’d advise them to get all their paperwork in order before they start, which would make the registration and paperwork a lot faster. |
Both | Laura Quinn | 98107 76929 | laura.quinn@doonething.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 46 | 24 Nov 2016 - 17:02 | Prashant | 203.122.16.122 | Not Easy to Do Business | Labour | Karnataka | Mysore | 2/5 | 3/5 | 2/5 | 2/5 | Get registration and licenses under labour laws | Other | Labour issues |
For me the problem was dealing with the labour. The problem is that they deserve better, but I cannot pay them more than the market for the fear of being noncompetitive and losing business. But then they don't care much for the money they are paid. Timelines, work ethics, etc. mean nothing to them. But I don't blame them. Right now it's Modi ji's kripa. My business is dead for next few months. No new projects are going to come in, as people are going to hold onto their money now especially if their net worth is less now maybe due to black money, or maybe due to crashed property. The future is uncertain. This policy is really anti-small trade business. People like Ambani selling the daily essentials to common men will not be affected, since demand will never drop. Then, there is also the fear of being prosecuted for something you haven't done wrong. For example, not deducting the right TDS, or putting the wrong tax. Kejriwal had come out with a system of code for each item. Nobody implemented it! We do our work, but need to keep up with stupid compliances, which are subject to whims and fancies of illiterate politicians- most of whom haven't seen a business meeting in their lives, I am sure! It just takes up so much of your time. Harassment by officials is a valid and certain threat. |
Have contingency plans. Be prepared to run around offices, and be harassed by the ones who run them. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 47 | 28 Nov 2016 - 12:47 | Prashant | 203.122.16.122 | Not Easy to Do Business | Media | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 | Register the business | Submitting the same document to different departments |
I did not know where do we start. The whole process took me about fifteen days, just to register a sole proprietorship. Now, I know it may not sound like a lot, but it is a lot when one circles a government office for two weeks, every single day. Every other day, they would ask me for a different document. Then, they would direct me to another desk, where the same procedure was followed. I was never asked for a bribe, but in retrospect, I wouldn't have minded if I paid a few hundreds here and there, if that meant my work would get done faster. There isn't even a proper parking space outside the offices. Thank god for Uber! One of the worst things about making rounds of these offices was that you had to wait there until your number or name is called for. I remember staying hungry for the first day. From the next day, my mother sent a tiffin with me! A lot of other people brought some food as well, so it was pretty apparent that they were accustomed to such a system. Lastly, I wish the system required less paper - not only for convenience, but also as a concern for the environment. It creates unnecessary hassles and wastage. How about starting an app, on which you can scan and directly send your documents? I think it would make everyone's work a lot more easier. |
Take loads of copies of all your documents when you go. Carry food. Try not to bribe them, in spite of how alluring it may seem! | Keep it Anonymous | Anonymous | 7767021676 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 50 | 5 Dec 2016 - 18:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | Retail | Delhi | New Delhi | 4/5 | 2/5 | 1/5 | 2/5 |
Register the business Register property Get permits and licenses under environmental laws Get building plan approved Get electricity connection Get water connection |
Confusing laws that say different things |
I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better. Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time. I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here! I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea. By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is. |
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. | Both | Jimit Shah | 8460748664 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 53 | 8 Dec 2016 - 14:57 | Anonymous (not verified) | 115.97.225.19 | Not Easy to Do Business | Hotel | Maharashtra | Thane | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Corrupt officials who asked for bribes |
My experience was not good at all in terms of starting my business. There are officials who will not ask for bribes directly but by the way the whole system runs and procedures are delayed for some or the other reason, you are left with no other option. The documents to be submitted were so many. It is high time that we go paperless and make it easier not only for the officials but also for us. It will reduce the time period as well. |
Government should not cheat people. Go with all the documents and carry extra copies of all the documents you carry. | Keep it Anonymous | Anonymous | 8828172217 | abhishek.kharpude@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 54 | 8 Dec 2016 - 22:04 | Anonymous (not verified) | 115.96.27.41 | Not Easy to Do Business | Education | Maharashtra | Mumbai | 2/5 | 3/5 | 2/5 | 2/5 | Register the business | Confusing laws that say different things | There are no clear laws. There are so many laws that say different things. There are conflicting issues. A layman or common man cannot understand the procedure by himself/ herself and will need a lawyer or some expert to deal with the whole process. | Planning in advance is a must. Carry all your documents with you. Carry extra copies with you to be on a safer side. And if possible hire a lawyer or a CA or some expert who can help you out and make the process simpler and easier for you. | Keep it Anonymous | Anonymous | 9821225821 | littleflowersbloom@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 55 | 9 Dec 2016 - 14:42 | Prashant | 203.122.16.122 | Not Easy to Do Business | Agriculture | Maharashtra | Sangli | 1/5 | 3/5 | 1/5 | 2/5 |
Register the business Acquire land Transfer property Get building plan approved Get electricity connection |
Other | Middleman, Corrupt Officials, Lack of information | Without a middle man no one can purchase land. From agents suggesting you to buy land to getting loans approved - everything requires a middle man. To collect each document on time you have to bribe the officials. It is their duty to issue the documents but you have to be flexible and bribe or else the procedure gets stuck. There is no one in these government offices to give you any sort of guidance. Even the information on court fee, stamps required etc. is not available. | Information about all the procedures should be available online and should also be displayed on boards in the government offices. The government officials are rude, sometimes confused themselves and not very approachable. You have to bear the brunt. Government officials should be polite, have the required knowledge about the processes and should be helpful. Carry all the possible documents and hire someone who is well aware of the government procedures. | Keep it Anonymous | Anonymous | 9222292281 | arvind.vetam@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 57 | 9 Dec 2016 - 17:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Laundry | Maharashtra | Mumbai | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Get permits and licenses under environmental laws Get registration and licenses under labour laws Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
Can’t find information | There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. | Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. | Both | Akshay Karkhanis | 9930754656 | mailaku.akshay@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 62 | 14 Dec 2016 - 14:46 | Prashant | 203.122.16.122 | Not Easy to Do Business | Media | Delhi | Gurgaon | 3/5 | 1/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Delay by the department even though I completed the procedure |
I set up my media firm in Gurgaon earlier this year. In short, it wasn't easy to start a business. I never intended to do everything myself- my dad had suggested that I hire a CA not only to handle my finances, but also finish up this procedure. But I wanted to see the situation for myself, so I decided to accompany him the first day. To my surprise, even my CA had employed someone to do the work for him. I followed this one guy around, who seemed to have undergone this process a thousand times - he was so unfazed by the sea of people around him. I lost him on a couple of occasions, but in one line or the other, we would be reunited. I asked him if he wanted me to stand in any line for him, but he refused, and told me he had a "setting" with the office people. After the first couple of lines, he used to just keep the documents on the clerk's desks, and way away, with no regard for the line of people behind him. Some shouted, some gave dirty looks. However, he was always unfazed. I was surprised at his lack of care for others, and we got done by lunchtime. A week and a half later, I had my permits and registration licences, and my business was ready to go. |
Hire a CA! Makes the job, much, much easier. | Senior Department Officials | Prashant Rastogi | 8821899840 | prashantrastogi67@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 63 | 14 Dec 2016 - 16:11 | Prashant | 203.122.16.122 | Easy to Do Business | Media | Delhi | Gurgaon | 2/5 | 2/5 | 1/5 | 2/5 | Register the business |
For me, the only real problem was to find the appropriate CA to do my work for me. I never intended to do the running around, so finding a CA was the primary step for me. He tried to explain the procedure to me, but I told him not to bother - I just asked him which documents were required from my side, and how many copies of it would he require. My whole procedure was finished within a week, and I had no issues because I hired a CA who could be trusted. |
Get a good CA, and conducting business won't be a problem. Yes, the CA might be a little costly, but most comforts are. If you want to save on time and want a hassle-free start, that is the only way out. | Keep it Anonymous | - | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 64 | 14 Dec 2016 - 17:01 | Anonymous (not verified) | 122.178.204.191 | Not Easy to Do Business | Non-Profit Organisation | Karnataka | Bangalore | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Corrupt officials who asked for bribes | When I went to register my organisation, I couldn't find any information like what are the documents required, whom to approach in the office, what are the fee details (if any), what are the services given in this office, etc. All I could see were "brokers/intermediaries" who approached the clients/people, whomsoever was coming to their office and advising, directing, and doing documentation work and getting money (including bribes to be paid to government officials starting from peon to registrar). He was having a rate card - who will take how much and for what work. The rate varies from service to service. The brokers are influential enough to speak directly to the so called top officer namely "Registrar" in that office. It is a common scene in all government offices such as Regional Transport Office, Tehsildar Office, Revenue Office, Collector Office and even in Court premises. It is very difficult for a common man to complete his/her work in government office without these intermediaries/ brokers or middleman. Brokers are acting as one window system to complete your work in government offices. |
a) Government should get rid of all brokers/intermediaries from government offices. They should not be allowed to run shops near these government offices. b) Government should not allow intermediaries to roam freely in government offices. Why is the government allowing access to these middlemen/ brokers in government offices and access to government seal, computer, etc? c) Government should display "citizen charter" with more details, which can be understood by a common man. d) Like social audits, we should create "social anti-corruption squad'', where common people can enter into any office and search officials for any possession of money apart from his own. I understand it is not practically feasible, still, we need to create some kind of responsibility amongst government employees. Or any other way accountability can be assured. e) Why doesn't the government not talk about performance of each and every employee of the office. Like in private sector, we should assess employees' performance with more transparent ways instead of present practice like 'performance report by higher official'. All the government officials are out to cheat the common people. So, the performance of the employees should be output based and outcome based. For, example, how many files are seen by a clerk on one day? or how many certificates are issued by VAO in a month?, etc. f) What the employee unions are doing I don't understand. In the old days, the employee unions were formed to strengthen the unity of the employees against their bosses. But today, these employee unions (government) are threatening the bosses. It is a good thing that they are joining hands for their rights. At the same time, they should think about how they are giving service to its people (for which they are getting paid). Are the unions taking actions against its employees, who are corrupt, not working properly, torturing the people unnecessarily, etc? If they think in such a manner, only then they have right to ask for a pay hike, employees rights, etc. g) I don't understand what the department vigilance commissions and anti-corruption bureau are doing. They only showcase the case when they catch the officers, after that, they are not showcasing the progress of the case to the public. How many people are really given punishments for their corrupt acts? |
Both | Senthil Nathan | 9566234440 | brahma.senthil@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 67 | 15 Dec 2016 - 12:55 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hospitality | Delhi | New Delhi | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Other | Time taken to register and get licenses was longer | We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. | Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. | Keep it Anonymous | Anonymous | NA | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 68 | 15 Dec 2016 - 13:19 | Prashant | 203.122.16.122 | Not Easy to Do Business | Farming | Maharashtra | Mumbai | 2/5 | 1/5 | 2/5 | 2/5 | Register the business | Other | Documentation was a headache | My experience was not good. I have a farming related activity in Mumbai. Even in a city like Mumbai - city of dreams where people have so many aspirations, doing business is not that easy. Documentation was a big headache. Every time I had to submit some new documents. I had to bribe under the table to get my business registered. | I don't know what advice to give to others. I am new to the business. The only advice is get all your documents in place. | Keep it Anonymous | Anonymous | 9145510501 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
| 70 | 15 Dec 2016 - 16:11 | Prashant | 49.204.110.82 | Not Easy to Do Business | Sports | Delhi | Gurgaon | 3/5 | 2/5 | 1/5 | 2/5 |
Register property Get permits and licenses under environmental laws |
Other | Laziness on the part of officers |
I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one. Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone. Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch. Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency. I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side. |
Patience is utmost needed, really. Carry copies. Don't bribe. | Senior Department Officials | Anurav | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 71 | 15 Dec 2016 - 17:21 | Prashant | 49.204.110.82 | Easy to Do Business | Software/IT | Delhi | Gurgaon | 3/5 | 3/5 | 1/5 | 2/5 | Register the business | Registering an online company under sole proprietorship is the easiest way to run a business in this country. I did mine that way, and it took less than three days for it to come through. My business was up and running three days after that. | I honestly think others make a big deal out of starting a business in India. All one has to do is talk to someone who has done this before- they'll guide you. | Both | Mayank Gupta | 99876547864 | mayankgupta52@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 72 | 16 Dec 2016 - 08:41 | Prashant | 49.204.110.82 | Easy to Do Business | Food | Delhi | Gurgaon | 2/5 | 3/5 | 1/5 | 2/5 | Register the business |
Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business. The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier. |
Be mindful of people. Don't give anyone any way in your lines. | Senior Department Officials | Sumit Pathak | 9873056915 | pathaksumit@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
| 77 | 16 Dec 2016 - 13:51 | Prashant | 203.122.16.122 | Not Easy to Do Business | Manufacturing SME | Delhi | Noida | 2/5 | 1/5 | 1/5 | 2/5 |
Register the business Pay taxes |
Confusing laws that say different things |
There are various problems if one wants to start their own business in India. Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done. Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of. Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly. |
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 81 | 16 Dec 2016 - 16:10 | Prashant | 203.122.16.122 | Not Easy to Do Business | E-Commerce | Haryana | Panchkula | 2/5 | 3/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Other | Sustaining the business |
The one we're starting now is an e-commerce business for a niche consumer good. We want to share things about everything about the business; starting from how we decided on the product and the business model, about marketing and gaining initial traction. We're trying to figure out social media, even though we both are kind of shy on the social networks. We might have a lot of resources on startups from the US and other countries. But a fact of the matter is that starting something in India (as we've learned) is a different beast. We need to start discussing things in the open so that we can learn from each other. |
Plan well. Starting a business isn't the tough bit, sustaining it is. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
| 82 | 16 Dec 2016 - 16:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Can’t find information |
I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will: 1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience. 2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers! 3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it! 4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff! 5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India. 6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India. 7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ? 9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims 10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating. 11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West. |
Move elsewhere, India isn't the place to do business. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
| 89 | 2 Nov 2020 - 03:45 | Anonymous (not verified) | 185.164.57.185 | Not Easy to Do Business | Bldrb | Delhi | Maasland | 1/5 | 1/5 | 5/5 | 2/5 | Resolve the court dispute | Confusing laws that say different things |
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Media | Edison Baumgardner | Sagvn | edison.baumgardner@outlook.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 92 | 23 Jan 2021 - 02:13 | Anonymous (not verified) | 5.182.32.96 | Easy to Do Business | Hvneyekp | Meghalaya | Greifswald | 4/5 | 2/5 | 2/5 | 2/5 | Pay taxes |
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Media | SEObyAxy | S Wvr | colston.aline@outlook.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 96 | 18 Feb 2021 - 18:48 | Anonymous (not verified) | 193.27.23.81 | Easy to Do Business | Vumd Gj Zdb | Maharashtra | Spottrup | 5/5 | 2/5 | 3/5 | 2/5 | Get registration and licenses under labour laws |
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Keep it Anonymous | Tonia Hickson | Tyuoi ss | tonia.hickson@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 97 | 19 Feb 2021 - 14:35 | Anonymous (not verified) | 185.242.92.11 | Easy to Do Business | Isgupdlp | Meghalaya | Coutisse | 1/5 | 5/5 | 4/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Suzanne Muncy | T Epdgrtl | suzanne.muncy@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 101 | 16 Jul 2021 - 20:28 | Anonymous (not verified) | 50.2.15.121 | Easy to Do Business | Y Qoa Oqwg e | Telangana | Nederhasselt | 5/5 | 1/5 | 1/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Darwin Echols | T Bz Dkwk Q | darwin.echols@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
| 104 | 6 Oct 2021 - 03:17 | Anonymous (not verified) | 23.95.51.30 | Not Easy to Do Business | Bxxypyt | Kerala | Hellendoorn | 4/5 | 3/5 | 4/5 | 2/5 | Get registration and licenses under labour laws | Confusing laws that say different things |
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Keep it Anonymous | Janette Rodd | Ipqea e Evdc | janette.rodd@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
| 107 | 24 Mar 2022 - 21:11 | Anonymous (not verified) | 23.230.21.13 | Not Easy to Do Business | Czwryvs Zejzty | Chandigarh | Winschoten | 4/5 | 4/5 | 2/5 | 2/5 | Get credit | Submitting the same document to different departments |
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Both | Annabelle Vela | Dh Vujos | vela.annabelle@hotmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes |