NOT Easy to Do Business
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# | Submitted | User | IP address | It was | Sector / Industry | State / UT | City | Response-time of officials | Number of documents to be submitted | Availability of information about the process | Overall Rating | It was an attempt to | Other | The problem was | Other cause | Details of experience | Advice for others | Share my story with | Name | Contact no | Privacy Policy | Contact me | Display it(desc) | |
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48 | 28 Nov 2016 - 15:07 | Prashant | 203.122.16.122 | Easy to Do Business | Restaurant | Himachal Pradesh | Dharamshala | 3/5 | 3/5 | 1/5 | 3/5 |
Get construction permit Get water connection |
The process itself was pretty straightforward - I wasn't made to run around. Not much, anyway - except the odd extra copies of my electricity bill. I did have a little issue with how the whole process is carried out. We could certainly do with a paperless process. It's also quite amazing how incoherent the government functions. On one hand, our Prime Minister wants to take things online and go digital, and try to get everyone to use online transactions. On the other hand, these government offices have rather weak internet connections, and really outdated software- Windows 98! These offices also did not have an option to pay by card - how do we conduct business, then? Everyone seemed a little fed up with the whole ordeal, frankly. Thankfully, the officials in McLeodganj were quite helpful, and didn't make me run around. They tried to get everything done by their own deadlines, and in two weeks, I had my own restaurant up and running. A big part went to the fact that these officials wanted to see business flourish in their small town. In fact, they had come for lunch just last week! It feels good to know that among all the experiences I've heard of (and read on the Ease of Doing Business website), there still are some wheels in the system who want the car to run. |
One needs to have immense patience, really and has to be prepared to run around. Also, always carry extra copies of every document you are required to bring. | Both | Abhishek | 9167219169 | abhisheknaiir@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
49 | 30 Nov 2016 - 16:40 | Prashant | 203.122.16.122 | Not Easy to Do Business | Fishing | Andhra Pradesh | Vishakhapatnam | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Confusing laws that say different things |
There is a lot of competition in Vizag in the Fishing sector, since the coast is quite favourable for catching fish. Most of the locals just catch the fish for their own subsistence, while a share of them sell it. I decided to register my own company and sell the fish to Tyson, who would package it responsibly, and sell it across the country. I actually started my business before registering the company, and by the time I had enough of a hold in the local market, I applied to Tyson to be a supplier. However, they required me to be registered as an established supplier from Vizag, and to facilitate the same, I had to register my business. When I reached the office, I did not realise I lacked the necessary documents required for registration, so I had to come back two days later. At the office, they thankfully had a token system, and my number was called after three hours. At the counter, the person seemed quite surprised to see that I had applied for a fishing licence. To my surprise, he suggested me to skip this process and continue with my business! I had to tell him that I needed the licence to supply to an MNC, to which he understood. He aided me in the whole process, but it did take a lot of time - various departments required their own set of documents and clearances. In about two weeks, my business was registered, and Tyson bought my product a month later. |
There will be a lot of running around - even if the process is less rocky. I know of people who had to spend weeks running around the offices. Carry extra copies, the department office doesn't have a copier. And lastly, treat the officials well - they are more likely to get your work done if you treat them like humans! | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
50 | 5 Dec 2016 - 18:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | Retail | Delhi | New Delhi | 4/5 | 2/5 | 1/5 | 2/5 |
Register the business Register property Get permits and licenses under environmental laws Get building plan approved Get electricity connection Get water connection |
Confusing laws that say different things |
I have been running this shop in Jungpura for fifteen months now, after I moved to Delhi on the recommendation of my cousin. I had a big shop in Baroda, which I sold and came here, since the profit margins are better. Buying the place itself was not much of an issue. My cousin had scouted the location beforehand, and found a nice accommodation for me. Back in Baroda, I had a bigger shop, but it was unregistered. So I wanted to get everything done properly this time. I undertook various permissions, because I had a wide list of requirements for the store. The first day, I was made to run around a little, but found the people responsible for the various departments. The next day, I got my two sons to help me out- they had to miss a couple of days of work, but then, we were looking at the long-term profit here! I am not aware of the rankings and numbers you mention [about Ease of Doing Business], but I can tell you the ground reality. Is it difficult to start a new store? Absolutely. There are a lot of documents that are required for the procedure, but thankfully Aadhar completes most requirements. The officials were really nice people, and understood my plight as a newcomer trying to establish business in this town. They always told me the precise number of documents to bring, and occasionally gave me a cup of tea. By my experience, I know that the people themselves aren't bad, but the system itself is crippled. The officials are given a bad name for being very corrupt and inefficient, but I firmly believe that they are good people, who actually want to help you out set up your business. However, they face the same issues as you - they are bound by the same system as everyone else is. |
The officials are your friends. I saw a lot of people shout at them, so I recommend you to treat them like humans. Do not go armed with hostility, and I am sure they will get work done faster. | Both | Jimit Shah | 8460748664 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
51 | 6 Dec 2016 - 17:52 | Anonymous (not verified) | 198.175.68.39 | Easy to Do Business | Robotics/Electronics | Maharashtra | Mumbai | 4/5 | 3/5 | 4/5 | 4/5 | Register the business | We just made a partnership deed and got a PAN card made. That was pretty simple and easy. Once that is done, we were good to go. We did not find it to be a hassle. The number of documents asked was a bit problematic otherwise it was not a problem and the process went very smooth for the three of us (Three of us - school friends are the co-founders in this start-up). | You should catch hold of a good CA or financial adviser who can guide you and help you in the process. | Both | Ankur Gosar | 8147677186 | ankur.gosar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
52 | 8 Dec 2016 - 14:14 | Prashant | 203.122.16.122 | Easy to Do Business | Education | Uttar Pradesh | Meerut | 3/5 | 3/5 | 1/5 | 3/5 |
Register the business Acquire land Register property |
The overall process of getting the registration and acquiring land for setting up a small unit that manufactures stationary was quite simple. I did not have to pay any bribe, though the waiting time was a little more than required. The office in Meerut was filled with people filing registration requests for the textile industry. Since I filed under a different department, my process was a little more smooth and streamlined. It took me a week to get my registration completed, and a another week and a half to get the land clearances completed. The location already had electricity and water connection, so we didn't apply for new connections. The officials, however, behaved as if they were doing us a big favour. They were just doing their job, but still had a bit of an ego about it. I did not appreciate that. |
Make sure what sector you're applying in, it makes things much easier. Also, carry all necessary documents. Having a CA helps. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
53 | 8 Dec 2016 - 14:57 | Anonymous (not verified) | 115.97.225.19 | Not Easy to Do Business | Hotel | Maharashtra | Thane | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Corrupt officials who asked for bribes |
My experience was not good at all in terms of starting my business. There are officials who will not ask for bribes directly but by the way the whole system runs and procedures are delayed for some or the other reason, you are left with no other option. The documents to be submitted were so many. It is high time that we go paperless and make it easier not only for the officials but also for us. It will reduce the time period as well. |
Government should not cheat people. Go with all the documents and carry extra copies of all the documents you carry. | Keep it Anonymous | Anonymous | 8828172217 | abhishek.kharpude@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
54 | 8 Dec 2016 - 22:04 | Anonymous (not verified) | 115.96.27.41 | Not Easy to Do Business | Education | Maharashtra | Mumbai | 2/5 | 3/5 | 2/5 | 2/5 | Register the business | Confusing laws that say different things | There are no clear laws. There are so many laws that say different things. There are conflicting issues. A layman or common man cannot understand the procedure by himself/ herself and will need a lawyer or some expert to deal with the whole process. | Planning in advance is a must. Carry all your documents with you. Carry extra copies with you to be on a safer side. And if possible hire a lawyer or a CA or some expert who can help you out and make the process simpler and easier for you. | Keep it Anonymous | Anonymous | 9821225821 | littleflowersbloom@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
55 | 9 Dec 2016 - 14:42 | Prashant | 203.122.16.122 | Not Easy to Do Business | Agriculture | Maharashtra | Sangli | 1/5 | 3/5 | 1/5 | 2/5 |
Register the business Acquire land Transfer property Get building plan approved Get electricity connection |
Other | Middleman, Corrupt Officials, Lack of information | Without a middle man no one can purchase land. From agents suggesting you to buy land to getting loans approved - everything requires a middle man. To collect each document on time you have to bribe the officials. It is their duty to issue the documents but you have to be flexible and bribe or else the procedure gets stuck. There is no one in these government offices to give you any sort of guidance. Even the information on court fee, stamps required etc. is not available. | Information about all the procedures should be available online and should also be displayed on boards in the government offices. The government officials are rude, sometimes confused themselves and not very approachable. You have to bear the brunt. Government officials should be polite, have the required knowledge about the processes and should be helpful. Carry all the possible documents and hire someone who is well aware of the government procedures. | Keep it Anonymous | Anonymous | 9222292281 | arvind.vetam@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
56 | 9 Dec 2016 - 16:30 | Anonymous (not verified) | 42.106.53.253 | Not Easy to Do Business | Medical | Gujarat | Vadodara | 3/5 | 3/5 | 3/5 | 3/5 | Register the business | Can’t find information |
I have had 5 years of experience of helping my cousin in his medical shop In Vadodra itself. And I thought of opening my own. But it was not an easy task. I could not find any information about how do I go about it. It was quite difficult and a task to get my business registered. I had to consult a third party despite of having 5 years of experience. |
Think twice before you start a new business. Think whether you get profit from it. | Keep it Anonymous | Anonymous | 8141295566 | omsaimedical28@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
57 | 9 Dec 2016 - 17:05 | Prashant | 203.122.16.122 | Not Easy to Do Business | Laundry | Maharashtra | Mumbai | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Get permits and licenses under environmental laws Get registration and licenses under labour laws Pay taxes File returns under labour laws, environmental laws, tax laws, etc. |
Can’t find information | There is no guide book which can direct you to do things. The procedures and processes are complicated. This leads to unnecessary waste of time and a hole in your pocket. The laws are confusing and one has to research a lot beforehand. | Kindly do a good research of what all is required and where you can get them, it might help. Hiring a lawyer or an expert is utmost advised. | Both | Akshay Karkhanis | 9930754656 | mailaku.akshay@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
58 | 12 Dec 2016 - 12:44 | Anonymous (not verified) | 42.109.43.75 | Easy to Do Business | Disaster Management | Delhi | New Delhi | 5/5 | 3/5 | 3/5 | 4/5 |
Register the business Register property Get permits and licenses under environmental laws Get registration and licenses under labour laws File returns under labour laws, environmental laws, tax laws, etc. |
Working with the government was not half as difficult as I expected, at least that was my experience. There is some kind of prejudice against the government system. The hype about inefficient government is a myth. If your documents are in place, getting the work done at any government department is very easy. | Time might be an issue. The process would take some time and patience is required when you are starting your own business. | Keep it Anonymous | Anonymous | 9999558121 | saarang.agarwal26@nmims.edu.in | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
59 | 12 Dec 2016 - 16:35 | Anonymous (not verified) | 49.34.203.243 | Not Easy to Do Business | Service Industry | Gujarat | Vadodra | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Corrupt officials who asked for bribes | Obtaining an authorized licence from government department means you have to compromise on your values of honesty and seek support of/ obtain help from corrupt government officials who have every rule in their book to extract bribe from you and they will see to it that the strings are in their own hands. You are mere puppets in their hands. The problem is actually the lower level government officials who give reports and file notings to top officials who act on those reports depending on their staff which makes it a must for the businessmen to have a good rapport with these junior staff members. It would be a welcome step if officials find out the reality instead on depending on notes of his dealing clerks. | Avoid doing business which involves taking permissions and licenses from government authorities. | Senior Department Officials | SUNIL JATHAR | 8488934129 | sdjathar@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
60 | 13 Dec 2016 - 10:51 | Anonymous (not verified) | 1.186.60.46 | Not Easy to Do Business | Service | Maharashtra | Mumbai | 3/5 | 3/5 | 3/5 | 3/5 | Get registration and licenses under labour laws | Confusing laws that say different things | I am an auto driver, I own the autorickshaw and I also have the permit. I am doing this business since almost three decades. It was not so easy to start as you have to understand the laws of RTO. To get the permit for the autorickshaw is a difficult task. You have to run around and make sure you show your face to the concerned officer everyday. But I would say that despite it is difficult you've to try your best to have your own start-up. | Get all the information first and then start your business. A bit of research is required before you start your business. | Keep it Anonymous | Anonymous | 9892792055 | heenathakker0509@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
61 | 14 Dec 2016 - 00:44 | Anonymous (not verified) | 58.84.15.130 | Easy to Do Business | Advertising | Maharashtra | Mumbai | 4/5 | 5/5 | 4/5 | 3/5 |
Register the business Other |
Advertising |
The market is really competitive. Having experience in the relative field plays a key part. That is what helped me. Indian market provides an excellent opportunity to start a new business in any particular field of choice. Taking help of experts who can help you register the business has helped me and hence it was easier for me. |
Doing proper homework before beginning anything is absolutely crucial. Take help from an expert. | Keep it Anonymous | Anonymous | 9833088028 | nair.radeesh@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
62 | 14 Dec 2016 - 14:46 | Prashant | 203.122.16.122 | Not Easy to Do Business | Media | Delhi | Gurgaon | 3/5 | 1/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Delay by the department even though I completed the procedure |
I set up my media firm in Gurgaon earlier this year. In short, it wasn't easy to start a business. I never intended to do everything myself- my dad had suggested that I hire a CA not only to handle my finances, but also finish up this procedure. But I wanted to see the situation for myself, so I decided to accompany him the first day. To my surprise, even my CA had employed someone to do the work for him. I followed this one guy around, who seemed to have undergone this process a thousand times - he was so unfazed by the sea of people around him. I lost him on a couple of occasions, but in one line or the other, we would be reunited. I asked him if he wanted me to stand in any line for him, but he refused, and told me he had a "setting" with the office people. After the first couple of lines, he used to just keep the documents on the clerk's desks, and way away, with no regard for the line of people behind him. Some shouted, some gave dirty looks. However, he was always unfazed. I was surprised at his lack of care for others, and we got done by lunchtime. A week and a half later, I had my permits and registration licences, and my business was ready to go. |
Hire a CA! Makes the job, much, much easier. | Senior Department Officials | Prashant Rastogi | 8821899840 | prashantrastogi67@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
63 | 14 Dec 2016 - 16:11 | Prashant | 203.122.16.122 | Easy to Do Business | Media | Delhi | Gurgaon | 2/5 | 2/5 | 1/5 | 2/5 | Register the business |
For me, the only real problem was to find the appropriate CA to do my work for me. I never intended to do the running around, so finding a CA was the primary step for me. He tried to explain the procedure to me, but I told him not to bother - I just asked him which documents were required from my side, and how many copies of it would he require. My whole procedure was finished within a week, and I had no issues because I hired a CA who could be trusted. |
Get a good CA, and conducting business won't be a problem. Yes, the CA might be a little costly, but most comforts are. If you want to save on time and want a hassle-free start, that is the only way out. | Keep it Anonymous | - | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
64 | 14 Dec 2016 - 17:01 | Anonymous (not verified) | 122.178.204.191 | Not Easy to Do Business | Non-Profit Organisation | Karnataka | Bangalore | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Corrupt officials who asked for bribes | When I went to register my organisation, I couldn't find any information like what are the documents required, whom to approach in the office, what are the fee details (if any), what are the services given in this office, etc. All I could see were "brokers/intermediaries" who approached the clients/people, whomsoever was coming to their office and advising, directing, and doing documentation work and getting money (including bribes to be paid to government officials starting from peon to registrar). He was having a rate card - who will take how much and for what work. The rate varies from service to service. The brokers are influential enough to speak directly to the so called top officer namely "Registrar" in that office. It is a common scene in all government offices such as Regional Transport Office, Tehsildar Office, Revenue Office, Collector Office and even in Court premises. It is very difficult for a common man to complete his/her work in government office without these intermediaries/ brokers or middleman. Brokers are acting as one window system to complete your work in government offices. |
a) Government should get rid of all brokers/intermediaries from government offices. They should not be allowed to run shops near these government offices. b) Government should not allow intermediaries to roam freely in government offices. Why is the government allowing access to these middlemen/ brokers in government offices and access to government seal, computer, etc? c) Government should display "citizen charter" with more details, which can be understood by a common man. d) Like social audits, we should create "social anti-corruption squad'', where common people can enter into any office and search officials for any possession of money apart from his own. I understand it is not practically feasible, still, we need to create some kind of responsibility amongst government employees. Or any other way accountability can be assured. e) Why doesn't the government not talk about performance of each and every employee of the office. Like in private sector, we should assess employees' performance with more transparent ways instead of present practice like 'performance report by higher official'. All the government officials are out to cheat the common people. So, the performance of the employees should be output based and outcome based. For, example, how many files are seen by a clerk on one day? or how many certificates are issued by VAO in a month?, etc. f) What the employee unions are doing I don't understand. In the old days, the employee unions were formed to strengthen the unity of the employees against their bosses. But today, these employee unions (government) are threatening the bosses. It is a good thing that they are joining hands for their rights. At the same time, they should think about how they are giving service to its people (for which they are getting paid). Are the unions taking actions against its employees, who are corrupt, not working properly, torturing the people unnecessarily, etc? If they think in such a manner, only then they have right to ask for a pay hike, employees rights, etc. g) I don't understand what the department vigilance commissions and anti-corruption bureau are doing. They only showcase the case when they catch the officers, after that, they are not showcasing the progress of the case to the public. How many people are really given punishments for their corrupt acts? |
Both | Senthil Nathan | 9566234440 | brahma.senthil@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
65 | 14 Dec 2016 - 17:12 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | Gurgaon | 4/5 | 3/5 | 1/5 | 3/5 | Register the business | Can’t find information |
I set up an IT firm earlier this year. My company was a small one, and we worked out of our house in Gurgaon, so we just had to register the company. The whole process for the category I was applying under was a digitised process, so I was pleasantly surprised. However, I did have to go to the office to submit my documents - I didn't understand why couldn't that procedure be digitised as well! One could easily scan and submit the required PDF files. However, my main issue was the lack of availability of information. If someone has to start a business, a simple Google search should be helpful and enough. I couldn't find any information myself, so I had to call up another friend who had set up a similar business couple of years ago. However, from what he told me, the process has become much simpler, so kudos to the government on cutting the red tape - I just wish they would have advertised it better! |
Ask someone who has already registered business in the field, they should be able to help you out, or hire a lawyer who will make the process easier for you. | Senior Department Officials | Shyam Mohan | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
66 | 14 Dec 2016 - 17:40 | Anonymous (not verified) | 106.51.241.213 | Not Easy to Do Business | Media | Karnataka | Bangalore | 2/5 | 4/5 | 2/5 | 3/5 | Register the business | Corrupt officials who asked for bribes | Initially we tried to register our company ourselves. But the officials kept on delaying for reasons only known to them. Every time we went to the office to submit the documents asked to submit, we were asked for some different documents. Then we approached an agency and they were able to do the work easily. So we were not able to register by ourselves and had to approach a third party. |
For registering business, the process will be easier only when you approach some agencies or know some insider. Many agencies have come up with packages as the process is cumbersome. For example: http://www.legalwiz.in/private-limited-company?gclid=CJ2w8fjS89ACFc4SaAodUy4PAg is a website which is quite helpful in this regard. |
Keep it Anonymous | Anonymous | 9886918876 | ranjith@knappily.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
67 | 15 Dec 2016 - 12:55 | Prashant | 203.122.16.122 | Not Easy to Do Business | Hospitality | Delhi | New Delhi | 2/5 | 2/5 | 1/5 | 2/5 | Register the business | Other | Time taken to register and get licenses was longer | We have a restaurant in Vijay Nagar. It was pretty much easy for us to set up this business since we had the capital. We have a shop on the ground floor and we have a house above the shop in the same building. Back then the process wasn't online. Now my son says that the process of getting a food license and registering process of Delhi has gone online. It took almost a month for us to register the business and getting license to serve food. But my guess is getting permissions would have been more difficult if we would serve alcohol. | Start a business where you have no competition or likely to have less competition. If you are in the food business and you maintain hygiene then it is likely that customers will come irrespective of the price you charge. Have patience and faith if you want to start a business. | Keep it Anonymous | Anonymous | NA | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
68 | 15 Dec 2016 - 13:19 | Prashant | 203.122.16.122 | Not Easy to Do Business | Farming | Maharashtra | Mumbai | 2/5 | 1/5 | 2/5 | 2/5 | Register the business | Other | Documentation was a headache | My experience was not good. I have a farming related activity in Mumbai. Even in a city like Mumbai - city of dreams where people have so many aspirations, doing business is not that easy. Documentation was a big headache. Every time I had to submit some new documents. I had to bribe under the table to get my business registered. | I don't know what advice to give to others. I am new to the business. The only advice is get all your documents in place. | Keep it Anonymous | Anonymous | 9145510501 | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
69 | 15 Dec 2016 - 15:24 | Prashant | 49.204.110.82 | Easy to Do Business | Marketing | Delhi | Gurgaon | 3/5 | 4/5 | 2/5 | 3/5 | Register the business |
I decided to start my own marketing firm in Gurgaon, after I was quite dismayed with my previous job. However, I did not know anything about the procedure, so I consulted a CA about it. He told me a fairly decent amount for the registration, and told me that I needn't worry about anything. It took me a week to get my registration done, and I did not have any issues with it, mainly because my CA completed all my formalities. I had to only submit my Aadhar card and PAN card, nothing more. Since I didn't go to the office myself, I wouldn't know how many copies of each were required. |
Hire a CA, you won't have to worry about anything. | Both | Sneha Bhattacharya | 7042823213 | b.snehaaa@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
70 | 15 Dec 2016 - 16:11 | Prashant | 49.204.110.82 | Not Easy to Do Business | Sports | Delhi | Gurgaon | 3/5 | 2/5 | 1/5 | 2/5 |
Register property Get permits and licenses under environmental laws |
Other | Laziness on the part of officers |
I opened a sports shop in Gurgaon, which unfortunately did not work. However, my experience was mostly a pleasant one. Unlike most people, I chose not to hire a CA, mostly because I couldn't afford to spend so much money on something that I thought could be done alone. Unfortunately, I was made to run around a fair bit on my first day. It was quite taxing, and just when I thought there could be some progress, they broke for lunch. Now, there is some sort of an unwritten rule at these government offices- lunch breaks shall last for about double the time they are supposed to last. The stipulated break was from 1 pm to 2 pm, but I couldn't spot anyone at the office till about 2:45 pm, and the counter only opened at 3 pm. So much for efficiency. I ultimately got my work completed a week or so later, but not without lots of effort and running around from my side. |
Patience is utmost needed, really. Carry copies. Don't bribe. | Senior Department Officials | Anurav | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
71 | 15 Dec 2016 - 17:21 | Prashant | 49.204.110.82 | Easy to Do Business | Software/IT | Delhi | Gurgaon | 3/5 | 3/5 | 1/5 | 2/5 | Register the business | Registering an online company under sole proprietorship is the easiest way to run a business in this country. I did mine that way, and it took less than three days for it to come through. My business was up and running three days after that. | I honestly think others make a big deal out of starting a business in India. All one has to do is talk to someone who has done this before- they'll guide you. | Both | Mayank Gupta | 99876547864 | mayankgupta52@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
72 | 16 Dec 2016 - 08:41 | Prashant | 49.204.110.82 | Easy to Do Business | Food | Delhi | Gurgaon | 2/5 | 3/5 | 1/5 | 2/5 | Register the business |
Getting the permits was not an issue, apart from finding information about it. I did everything myself, and got all the permits within a month, and my food supply company was up and running within six weeks. The real problem arises after you start the business. The attitude of customers/vendors/clients. People feel no remorse about wasting someone's time, or indulging in petty cheating. Of course things like these are present in the west too, but the magnitude is different. Oh, and this is more present in North India than in South! This reflected even while I was getting my permits- people just wasted everyone else's time, if it meant getting their work done five or ten minutes earlier. |
Be mindful of people. Don't give anyone any way in your lines. | Senior Department Officials | Sumit Pathak | 9873056915 | pathaksumit@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
73 | 16 Dec 2016 - 09:04 | Prashant | 49.204.110.82 | Not Easy to Do Business | Restaurant | Uttar Pradesh | Lucknow | 3/5 | 3/5 | 2/5 | 3/5 | Register property | Corrupt officials who asked for bribes |
My whole issue was not while setting up the actual business, but while conducting it here. I run a restaurant, and officials often come and ask for bribes. What would you do if a food inspector comes to your restaurant and demands a bribe for the inspection? If you don't comply he will file a report which claims he found 10 cockroaches at your facility, and shut you down until an investigation is completed. You don't have a choice. If you don't pay a bribe, you can't do business in India. Government officers won't even let you register your company or get basic approvals to function! |
Corruption is rife and necessary. Be prepared to bribe someone or the other. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
74 | 16 Dec 2016 - 11:39 | Prashant | 49.204.110.82 | Not Easy to Do Business | IT | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Corrupt officials who asked for bribes |
1) Bribe to complete registration of proprietorship. Didn't have to give bribe for registration of private limited company thankfully. 2) No clarity on taxes. For example, when you pay someone for a service, you have to cut 10% TDS. Now, if that person is Amazon and they are a MNC with offices in India and you pay them for their servers - do you deduct TDS? Amazon wants full payment. I talked to a dozen CAs and even a friend of mine in Indian Revenue Service, all of them had no clue. But they suggested me to pay the TDS just to be safe. So I had to pay Amazon the full amount and then 10% on top of that to Dear Govt of India. 100s of scenarios like this with no clarity. 3) Investment laws are a mess. Angel investments go straight into books of account as income and are taxed. God help you if you ever receive a FDI, I finally returned the money to the investor (it was 5 lakhs), as the amount of running around I had to do was not worth it for that small amount. 4) Terrible legal system- it's effectively a joke. An acquisition for one of my products fell through because the acquirer didn't want to make disputes subject to Indian jurisdiction in the contract because, in his own words, "the Indian legal system isn't held in very high regard here (Australia)" 5) High cost of doing businesses. My gateway charges a 5% premium (so 3%+5%) for Indian businesses, because of the increased costs of operation. So, while an American company can charge only 3%, I have to settle for 8%. So many other small little things - it's like death by a thousand cuts. |
It's a tough road, starting and conducting business in India. Be prepared for a lot of hardships. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
75 | 16 Dec 2016 - 12:06 | Prashant | 49.204.110.82 | Not Easy to Do Business | Steel | Delhi | Gurgaon | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Submitting the same document to different departments |
Government offices are a massive, massive pain to deal with. Even a bigger pain is dealing with the officials. Huge lines, obscure offices, forms that sometimes exist and sometimes don't, always angry and lethargic staff. My co-founder and I spent an entire day collecting random forms, but in the end gave up and paid 5k to a clerk who got the job done within an hour. |
Avoid spending your time and grey matter on running around, and hire somebody to do it for you. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
76 | 16 Dec 2016 - 12:25 | Prashant | 49.204.110.82 | Not Easy to Do Business | Investment | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Other | Investment was troublesome | Confusing laws that say different things |
As an NRI, I invested 5 lakhs in 2005 in an infrastructure fund in 2005. Due to US compliance, it was very cumbersome to keep it functional. I was in India for the last two months and was not able to liquidate it due to one excuse or the other- first it was getting documents from all corners, and then demonetisation. Excuse 1. Signature does not match. Excuse 2. Your application does not mention what type of bank account you have. (A cancelled copy of the cheque was attached, and it clearly stated it is a savings account) Excuse 3. ID not attached. (Copy of PAN number was filed with the application) So my money is stuck for another year at least. |
Don't invest in Indian companies. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
77 | 16 Dec 2016 - 13:51 | Prashant | 203.122.16.122 | Not Easy to Do Business | Manufacturing SME | Delhi | Noida | 2/5 | 1/5 | 1/5 | 2/5 |
Register the business Pay taxes |
Confusing laws that say different things |
There are various problems if one wants to start their own business in India. Firstly, the confusion of requirements to start business. Unless you contact a broker or a CA, you cannot get required certificates done. Secondly, taxation. There are whole lot of tax procedures which are too complicated. VAT, CST, Income tax, TDS- the list is endless. There are too many loopholes and too many things to take care of. Every month, the tax clerk comes to our office and takes 300 rupees just to ensure we are compliant and in no trouble, and gives his signature on our monthly VAT returns. If we dont pay him, it would atleast take 2 days of our time to get things done properly. |
Hire a good CA or a broker. Bribes are commonplace; don't be surprised if you're asked for one. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
78 | 16 Dec 2016 - 13:58 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Online sales | Delhi | New Delhi | 1/5 | 1/5 | 1/5 | 1/5 | Trade outside state/ country | Confusing laws that say different things |
Amazon operates in 13 countries worldwide. However, only amazon.in requires the seller to have a company registration certificate and a VAT certificate to even register as a seller. Make In India, my foot! Decided to sell on amazon.com. I'm very idealistic too. After reading all the replies on our website, I'm depressed and shattered. I don't think I can ever get myself to bribe someone. Don't have any connections too(even if I did, I don't think I would be very comfortable using them!). Feeling helpless at the moment- it shouldn't be this difficult to start a business, should it? |
Don't pay bribes! | Senior Department Officials | Rashid Naushad | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
79 | 16 Dec 2016 - 14:12 | Prashant | 203.122.16.122 | Not Easy to Do Business | Education | Delhi | Noida | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Other | Customers |
People are unwilling to pay. Period. You can deal with all the bureaucracy, but what can you do if people just don't want to pay? Ad based model is not feasible for every product. Till now, I have mostly focused on the Indian market. I still think there is a huge opportunity. For example, consider admission process in educational institutes, their examination processes etc. Most of them are still manual and quite cumbersome. But like I said, to convince them to pay is quite a challenge. |
Costumers won't pay for your product, no matter how novel your idea. Even in a supposedly "free" market like ours, there is a lot of red tape. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
80 | 16 Dec 2016 - 14:53 | Prashant | 203.122.16.122 | Easy to Do Business | Marketing | Andhra Pradesh | Hyderabad | 3/5 | 3/5 | 1/5 | 3/5 | Register the business |
I own a digital marketing agency and run a small cafe in Hyderabad. We offer premium web services, branding, content creation (including promo videos, blogs, etc) and PPC management for e-commerce clients and product companies who want a premium look and feel. This is my primary business. Starting the business wasn't an issue at all. Andhra Pradesh is very conducive when it comes to start-ups, so I didn't have too much of an issue, though I did hire a CA to look after the process. Overall, didn't really have any problems. |
Keep all your documents in order, right from the time you think about starting a business- address proofs, credit records, etc. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
81 | 16 Dec 2016 - 16:10 | Prashant | 203.122.16.122 | Not Easy to Do Business | E-Commerce | Haryana | Panchkula | 2/5 | 3/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Other | Sustaining the business |
The one we're starting now is an e-commerce business for a niche consumer good. We want to share things about everything about the business; starting from how we decided on the product and the business model, about marketing and gaining initial traction. We're trying to figure out social media, even though we both are kind of shy on the social networks. We might have a lot of resources on startups from the US and other countries. But a fact of the matter is that starting something in India (as we've learned) is a different beast. We need to start discussing things in the open so that we can learn from each other. |
Plan well. Starting a business isn't the tough bit, sustaining it is. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||
82 | 16 Dec 2016 - 16:26 | Prashant | 203.122.16.122 | Not Easy to Do Business | IT | Delhi | New Delhi | 3/5 | 2/5 | 1/5 | 2/5 |
Register the business Trade outside state/ country |
Can’t find information |
I started an IT firm, but it fizzled out within two months. I shortly left the country, and am currently working in San Francisco. Here are the reasons why it didn't work out, and probably never will: 1) Over-demanding yet non-competent talent pool. Bad work ethics. So many graduates, but none employable. In contrast, in Phillipines, you have technically qualified people with no degrees who have tons of freelance work to show as their experience. 2) One employee stole our circuit designs and disappears. Another faked his qualifications. Another got run over while transporting one of our items, we gave compensation to his family but couldn't find the culprit. Installed cameras in trucks where between each state- the police ended up demanding something from truckers! 3) Accounting is really confusing and messy. Border between legal and illegal is very very thin. One of my over enthusiastic employee bribed the customs official and later asked for compensation from the company - imagine what kind of accounting magics you can employ to cover it up among extremely ambiguous and contradictory laws ? Most accountants are part time money launderers. If you are an honest soul, this country isn't for you- sorry, no other way to put it! 4) We imported materials. Customs took items worth double digit lakhs as hostage for stupid reasons. Not much problems in Phillipines or Indonesia. Don't even want to begin talking about the pain we had to go through to export stuff! 5) Clients (read: Scammers) who don't pay, drying up our cash flow. Our clients were renowned businesses in India. 6) Suppliers who take money upfront and don't deliver (read: scammers 2.0). Also renowned businesses in India. 7) Government tenders - bribes, very short notice, unrealistic conditions, money hold up. They expect us to maintain their servers when they don't even have electricity, and blame us for the results of this power outage despite giving recommendations to buy a backup generator. When will babus know the difference between IT and power companies ? 9) Insurance guys who had weird clauses only found in this country. Never trust them - this includes government insurance companies who expect something for validating claims 10) Regulations, Licenses, Permits, Certificates (read: babudom and bribery). Documentation and paperwork is cumbersome and demotivating. 11) Venture Capitalists don't have much funds (compared to Singapore or Canada), inexperienced and hate anything about hardware or technology based businesses (probably they are aware of how risky it was to start in India) - will only prefer e-commerce intermediaries and IIT mafias. The amounts they are willing to invest was less than what I saved working for 3 months in the West. |
Move elsewhere, India isn't the place to do business. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
83 | 16 Dec 2016 - 16:59 | Prashant | 203.122.16.122 | Not Easy to Do Business | Property | Delhi | Noida | 3/5 | 1/5 | 1/5 | 1/5 | Register property | They keep asking me to submit some new document every time | Tranferring a property is perhaps the most painstaking procedure one can go through. I tried to transfer a property to my name, but it took me two months of waiting and running around to get it done. Unfortunately, that too they misspelled my name, but I'm not going through that hell ever again! It's very cumbersome and tiring. | Make sure you spell your name right. | Media | Divyansh Pandey | - | dpandey26@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
84 | 16 Dec 2016 - 17:08 | Anonymous (not verified) | 203.122.16.122 | Not Easy to Do Business | Clothing | Maharashtra | Pune | 2/5 | 1/5 | 1/5 | 1/5 | Register the business | Can’t find information |
In short, it was a nightmare. I tried to start a clothing brand late last year, thinking that I would conduct a fair business in Pune. I wanted to register my company legally, and pay my taxes duly, irrespective of how my business went. But after going through this procedure, I realised why people don't take the white route! It takes a ton of time to get everything sorted, and more so to roll out. Getting clearances from these babus was one thing, and sustaining the business entirely another. It seems like they have all the time in the world to harass us, but not to help us. I am thoroughly disillusioned with the state of the business sector in this country. Though my business is fairly successful now, I can never forget the hell I have been through to make it till here. I can only hope it is the not the same for others. |
Make sure you're wearing running shoes to the government offices, and try and keep a CA handy. | Senior Department Officials | Kavya | 9649860773 | kavvya.t@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | |||
85 | 16 Dec 2016 - 17:13 | Prashant | 203.122.16.122 | Easy to Do Business | Transport | Himachal Pradesh | Shimla | 2/5 | 2/5 | 3/5 | 3/5 |
Register the business Pay taxes |
I have a transport company of my own, and has been successfully running for nearly two years now. The setting-up took a bit of time, especially since the Himachal Pradesh police is a little prudent about your permits and such documents. But once I got it, it was a smooth sailing. I would say having someone who has the knowledge of the field is necessary and important- it helps to have someone who has established their business in the field. In my case, I had an uncle in the same transport business, so that helped me out immensely. |
Before starting a business, make sure to have a chat with someone who has already established themselves in the industry. They will tell you the potential dangers involved in setting up your business, and aid you if you need anything. | Keep it Anonymous | Anonymous | - | abcd@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Yes | ||||
86 | 19 Dec 2016 - 20:15 | Anonymous (not verified) | 120.88.39.18 | Not Easy to Do Business | Construction Chemicals | Maharashtra | Mumbai | 1/5 | 1/5 | 1/5 | 1/5 | Register the business | Other | Being a non-technical person. | I I did not know abc of construction chemicals. But I was 100% confident that it was badly needed in India. I worked with the relevant manufacturer and gained experience in its application and technical aspects. I started trading of these items and developed intimacy with the users. I surveyed their problems and needs, participated in technical seminars, borrowed money and got factory premises on rent. Only then could I start manufacturing, hire technical consultants. I implemented emotional intelligent marketing rather than intelligent marketing and maintained public relations with family members of the buyers. I never compromised on quality and kept on upgrading to international standards. I adhered to uniform pricing all over India and delivery schedules. I treated workers of my factory on par with family members, always gave credit of my success to them and never depreciated their human values. Not knowing anything about construction chemicals made it more difficult for me to start but also made me learn a lot through the journey. It was a tough time starting a business from the scratch. Registering my business was not an easy task. It took longer than expected to get started. Patience is what you need. If you have the capital you could hire someone to get your registration or any other formalities to be completed before you start. | Compromise makes a good umbrella, but a poor roof. Sky is not the limit, but it is just a beginning. Never think of short term gain. I studied lives of people who failed miserably but reached at the climax of their fame. Patience is what you need before and also after you start your business. Also maintain the integrity and do not forget your struggling period when you started your business. A degree, I term myself, " master of common sense " is constantly followed. | Keep it Anonymous | Anonymous | 9702230404 | servoshield@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
89 | 2 Nov 2020 - 03:45 | Anonymous (not verified) | 185.164.57.185 | Not Easy to Do Business | Bldrb | Delhi | Maasland | 1/5 | 1/5 | 5/5 | 2/5 | Resolve the court dispute | Confusing laws that say different things |
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90 | 21 Dec 2020 - 19:43 | Anonymous (not verified) | 45.130.255.99 | Not Easy to Do Business | I vjab Ajxh h | Chandigarh | Warszawa | 4/5 | 3/5 | 3/5 | 1/5 | Get registration and licenses under labour laws | Land clearances |
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Both | Anthony Macgroarty | Hyc nqw d | macgroarty.anthony98@msn.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
91 | 14 Jan 2021 - 05:09 | Anonymous (not verified) | 45.72.55.106 | Easy to Do Business | Af ja | Andaman and Nicobar Islands | Lugaggia | 5/5 | 1/5 | 3/5 | 5/5 | Get permits and licenses under environmental laws |
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92 | 23 Jan 2021 - 02:13 | Anonymous (not verified) | 5.182.32.96 | Easy to Do Business | Hvneyekp | Meghalaya | Greifswald | 4/5 | 2/5 | 2/5 | 2/5 | Pay taxes |
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Media | SEObyAxy | S Wvr | colston.aline@outlook.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
93 | 29 Jan 2021 - 15:56 | Anonymous (not verified) | 185.95.157.222 | Easy to Do Business | Ut Wbqeevs O | Telangana | Walgoolan | 5/5 | 1/5 | 1/5 | 4/5 | Get water connection |
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94 | 30 Jan 2021 - 12:05 | Anonymous (not verified) | 193.8.94.230 | Not Easy to Do Business | J Yo Weqkibf | Bihar | Lyon | 1/5 | 1/5 | 1/5 | 1/5 | Get permits and licenses under environmental laws | They keep asking me to submit some new document every time |
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Media | Matt Dresner | Qv Xvv | matt.dresner@yahoo.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | ||
95 | 12 Feb 2021 - 12:20 | Anonymous (not verified) | 45.72.55.108 | Not Easy to Do Business | Pwwbj | Lakshadweep | Tabost | 1/5 | 5/5 | 5/5 | 4/5 | Other | B qjqgg Pt | Can’t find information |
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Media | Curt Weaver | Pz Kagp | weaver.curt@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |
96 | 18 Feb 2021 - 18:48 | Anonymous (not verified) | 193.27.23.81 | Easy to Do Business | Vumd Gj Zdb | Maharashtra | Spottrup | 5/5 | 2/5 | 3/5 | 2/5 | Get registration and licenses under labour laws |
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Keep it Anonymous | Tonia Hickson | Tyuoi ss | tonia.hickson@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
97 | 19 Feb 2021 - 14:35 | Anonymous (not verified) | 185.242.92.11 | Easy to Do Business | Isgupdlp | Meghalaya | Coutisse | 1/5 | 5/5 | 4/5 | 2/5 | File returns under labour laws, environmental laws, tax laws, etc. |
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Keep it Anonymous | Suzanne Muncy | T Epdgrtl | suzanne.muncy@googlemail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes | |||
98 | 21 Mar 2021 - 06:36 | Anonymous (not verified) | 45.72.55.137 | Easy to Do Business | H rezj | Maharashtra | Roscoe | 2/5 | 3/5 | 3/5 | 1/5 | Get building plan approved |
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99 | 27 Jun 2021 - 18:42 | Anonymous (not verified) | 192.126.162.88 | Not Easy to Do Business | Pjjie kry b | Sikkim | Zuoz | 5/5 | 1/5 | 4/5 | 1/5 | Get credit | Land clearances | Thanks, Kenny Gresswell for easeofdoingbusiness.org | Thanks, Kenny Gresswell for easeofdoingbusiness.org | Media | Kenny Gresswell | Gm Rap | gresswell.kenny87@gmail.com | I have read and I agree with the Privacy Policy mentioned below | Keep me updated about responses to my report and experience. | Yes |